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Restaurant Supervisor

4 months ago

Seattle, United States Hilton Full time
The beautiful Hilton Motif Seattle is looking to add a Restaurant Supervisor to their incredible team We are looking for an individual dedicated to offering the best experience to our guests and willing to be a team player with a positive attitude. Does this sound like you? Apply today and come join the team and get some of the best benefits in hospitality

What will I be doing?

As a Restaurant Supervisor, you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
  • Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
  • Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
  • Ensure compliance with health, safety, sanitation and alcohol awareness standards
  • Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
  • Assist in monitoring inventory and inventory control
  • This role primarily works evenings and focuses on running day to day restaurant floor operations

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible Team Members a comprehensive benefits package including:
  • Medical Insurance Coverage - for you and your family (when you avg 80+ hours a month).
  • Vision, dental, life and disability insurance
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO) - you will accrue up to 18 days/144 hours per year
  • Supportive parental leave program that runs concurrently with Washington State's maximum threshold per week. Hilton will then "top this up" to the weekly ABBR (Annual Benefit Base Rate).
  • Go Hilton travel discount program: 100 nights of discounted travel per calendar year
  • Matching 401(k)
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Access to your pay when you need it through DailyPay

Other Compensation
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Complimentary meals in the Team Member Dining Room while on shift
  • Commuter Benefit - unlimited city and county public transit for only $10/mo.

Hourly Rate: The hourly rate for this role is $26.25-$26.75 and is based on applicable and specialized experience and location.