Current jobs related to Call Center Customer Service Rep - Santa Clarita - Burrtec
-
Call Center Rep
3 weeks ago
Santa Maria, United States Unavailable Full timeOverview Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of...
-
Call Center Rep
4 months ago
Santa Maria, United States Dignity Health Full timeOverview Dignity Health's Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of...
-
Call Center Rep
2 weeks ago
Santa Maria, United States Dignity Health Full timeOverview Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of...
-
Call Center Customer Service Assistant
3 weeks ago
Santa Ana, United States Light Blix Full timeJob Title: Call Center Customer Service Assistant Location: Santa Ana CA Department: Customer Service Reports To: Call Center Supervisor/Manager Job Summary: We are seeking a highly motivated and detailoriented Call Center Customer Service Assistant to join our team. The successful candidate will be responsible for providing exceptional...
-
Call Center Customer Service Agent
3 weeks ago
Santa Ana, United States Talk More Motive Full timePosition Title: Call Center Customer Service Assistant Department: Customer Service Location: Santa Ana CA Reports To: Call Center Manager Job Summary: We are seeking a dedicated and personable Call Center Customer Service Assistant to join our dynamic team. The successful candidate will be responsible for handling customer inquiries resolving...
-
Customer Service Rep(07877)
3 weeks ago
Santa Clarita, United States Domino's Franchise Full timeJob Description Job Description Job Description ABOUT THE JOBYou got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have...
-
Customer Service Rep
4 weeks ago
Santa Clarita, United States Liberty Personnel Services, Inc. Full timeJoin Our Dynamic Team! Are you ready to take your customer service skills to the next level? Do you thrive in a fast-paced environment? Look no further, because we have the perfect opportunity for you! As a Customer Support Representative at our growing company, you will have the chance to work with a diverse team and make a positive impact on our customers'...
-
Call Center Customer Service Representative
3 months ago
Santa Ana, United States UHSM Unite Health Share Ministries Full timeJob DescriptionJob DescriptionUnite Health Share Ministries (UHSM) is a nonprofit, faith-based health sharing ministry that facilitates member-to-member health sharing among fellow Christians, serving as a connector to administer medical cost sharing. The UHSM mission is to help Christian families fulfill their God-given purpose to care for one another and...
-
Call Center Customer Service Representative
1 month ago
Santa Ana, United States Unite Health Share Ministries Full timeUnite Health Share Ministries (UHSM) is a nonprofit, faith-based health sharing ministry that facilitates member-to-member health sharing among fellow Christians, serving as a connector to administer medical cost sharing. The UHSM mission is to help Christian families fulfill their God-given purpose to care for one another and to positively impact our...
-
Customer Service
2 weeks ago
Santa Barbara, United States Santa Barbara Auto Group Full timeDescription: Customer Service Specialist We are looking for an exceptional person to fill a key customer service position within our call center. Santa Barbara Auto Group represents 7 Premium Brands in Santa Barbara. We strive to provide a "World Class Experience" to our clients at each opportunity. Automotive experience a plus, but not necessary. This is...
-
Customer Service
2 days ago
Santa Barbara, United States Santa Barbara Auto Group Full timeDescription: Customer Service Specialist We are looking for an exceptional person to fill a key customer service position within our call center. Santa Barbara Auto Group represents 7 Premium Brands in Santa Barbara. We strive to provide a "World Class Experience" to our clients at each opportunity. Automotive experience a plus, but not necessary. This is...
-
Operations Rep/Sr. Operations Rep
2 weeks ago
Santa Fe, United States TECO Full timeThis position will be open to internal and external applicants and will close on Sunday, September 22, 2024. Pay for the Operations Rep position is in the range of $43,672 to $54,590 and pay for the Sr. Operations Rep is in the range of $49,440 to $61,800 and is dependent upon skills, experience and education of the successful candidate. The Operations Rep...
-
Customer Service
3 months ago
Santa Barbara, United States Santa Barbara Auto Group Full timeJob Type Full-time Description Customer Service Specialist We are looking for an exceptional person to fill a key customer service position within our call center. Santa Barbara Auto Group represents 7 Premium Brands in Santa Barbara. We strive to provide a "World Class Experience" to our clients at each opportunity. Automotive experience a plus, but not...
-
Customer Service
1 month ago
Santa Barbara, United States Santa Barbara Auto Group Full timeDescription: Customer Service Specialist We are looking for an exceptional person to fill a key customer service position within our call center. Santa Barbara Auto Group represents 7 Premium Brands in Santa Barbara. We strive to provide a "World Class Experience" to our clients at each opportunity. Automotive experience a plus, but not necessary. This is a...
-
Customer Service
3 months ago
Santa Barbara, United States Santa Barbara Auto Group Full timeJob DescriptionJob DescriptionDescription: Customer Service SpecialistWe are looking for an exceptional person to fill a key customer service position within our call center. Santa Barbara Auto Group represents 7 Premium Brands in Santa Barbara. We strive to provide a "World Class Experience" to our clients at each opportunity.Automotive experience a plus,...
-
Operations Rep/Sr. Operations Rep
2 weeks ago
Santa Fe, United States TECO Full timeThis position will be open to internal and external applicants and will close on Sunday, September 22, 2024. Pay for the Operations Rep position is in the range of $43,672 to $54,590 and pay for the Sr. Operations Rep is in the range of $49,440 to $61,800 and is dependent upon skills, experience and education of the successful candidate. The Operations Rep...
-
Customer Service Representative
12 hours ago
Santa Clarita, California, United States CastleWorks Careers Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at CastleWorks Careers. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key...
-
Santa Clarita, California, United States Green Works Full timeJob Title: Commercial Customer Service SupportAt Greenworks Tools, we are seeking a highly skilled and customer-focused Commercial Customer Service Support professional to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our commercial customers, including end users, dealers,...
-
Customer Service Associate
6 days ago
Santa Clarita, California, United States PMP Management Full timeJob OverviewPMP Management is seeking a dedicated Customer Care Representative to join our team. As a key member of our property management team, you will be responsible for providing exceptional customer service to our clients and stakeholders.Key ResponsibilitiesRespond to inbound customer service calls in a professional and efficient mannerAssist clients...
-
Banking Customer Service Specialist
4 weeks ago
Santa Ana, California, United States Orange County's Credit Union Full timeJob OverviewLocation Requirement: Must be willing and able to commute.Remote Work: May be considered after successful completion of training and demonstrating six months of satisfactory performance.Availability: Required for both opening and closing shifts; Monday – Friday between 8am – 7:00pm and two Saturdays per month from 9am – 2:00pm.Commitment to...
Call Center Customer Service Rep
4 months ago
Call Center Customer Service Representative
Provides a variety of customer service duties by interacting, servicing, and consulting with customers via telephone or face-to-face.
SALARY RANGE: $21.00 - $22.50/hour
ESSENTIAL DUTIES
- Assist customers by starting new accounts and canceling or changing service levels and answering basic service related questions
- Effectively communicate the various commercial and industrial services available and the cost associated with the service
- Start and/or discontinue service by effectively eliciting information from the customer. Performs data entry tasks to enter the information into in-house system
- Follow proper phone etiquette and procedures in accordance with Burrtec's guidelines
- Utilizes the in-house system on a consistent basis to enter information into the remarks field regarding service/account status
- Provide resolution of customer complaints by dealing tactfully and effectively with their issues and provides options to resolve complaints
- Assist walk in customers, processes / post payments and performs cash register functions
- Generate work orders and submits them to operations for barrel exchanges, roll-off dump and returns, deliveries and extra pick ups
- Resolve billing disputes and effectively interprets and explains account history
- Process temporary service request by ensuring that accurate information has been obtained and conveyed to the customer regarding rental fees and overweight charges
- Perform suppress billing functions
- Handle return mail by gathering accurate customer information and resubmitting the bill
- Process returning contracts by ensuring proper procedures have been followed and files and purges the contracts accordingly
- Print invoices that the CSR's have generated
- Process refund request according to procedures and brings them to a "0" balance
- Audit credit balances
The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned; or the scope of the job may change as necessitated by business demands.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Strong customer service orientation coupled with interpersonal skills which demonstrates a strong concern for satisfying the customer.
- Good oral and written communication skills.
- Good listening skills and ability to elicit information.
- Ability to establish and maintain an effective, professional and calm working relationships with customers and co-workers.
- Flexible and have ability to handle multiple tasks.
- Detail oriented and have concern for quality.
- Microsoft Office (Excel and Outlook) and ability to operate a 10-Key are required.
- Ability to learn and correctly interpret and apply policies and procedures.
- Ability to calculate change and file alpha & numeric documents.
- Maintains a positive attitude
TRAINING AND EXPERIENCE:
- Minimum of one year of previous customer service experience, required
- Previous call center experience, preferred
PHYSICAL:
- Standing and/or sitting for prolonged periods of time - up to 8 hours or more per day
- Manual dexterity and vision sufficient to operate a personal computer for long periods of time without experiencing abnormal hand, wrist or eye strain.
- Hearing sufficient to understand conversations, both in person and on the telephone.
- Must have ability to operate computer, 10-Key calculator, and FAX machine.
WORKING CONDITIONS:
- Will work in an office environment and have daily contact with the public.
We offer competitive wages and an excellent benefits package including 401k and 100% paid medical/dental/life insurance and holidays/vacation/PSL.
