Technical Assistant, Part-Time

1 week ago

Rockville Centre, United States Molloy College Full time
APPLICATION INSTRUCTIONS:
  • Interested applicants should submit the following materials with their application:
    1. Cover Letter
    2. Resume

TYPE OF POSITION/EMPLOYMENT CATEGORY: Part-Time, Staff

DEPARTMENT: Nursing

SCHEDULE: TBD

REMOTE WORK ELIGILITY: Yes, occasional (Remote possible during computer proctoring).

HOURS/WEEK and MONTHS/YEAR: 20 hours/week and 52 weeks/year

FLSA STATUS: Non-Exempt, Hourly

GENERAL PURPOSE

Provides general oversight of day-to-day technical operation of the Comprehensive Assessment and Remediation Program for undergraduate nursing students. Prioritizes and resolves technical issues and concerns. Develops and maintains calendar of testing, files, and records of testing results. Arranges semester testing schedule in consultation with Associate Dean. Works directly with external constituents (e.g., academic testing partner, faculty, and students) and Molloy community members to support and/or resolve routine and non-routine technical issues related to comprehensive assessment and remediation program. Works collaboratively with Associate Dean to ensure functioning of assessment and remediation program.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Serves as the first point of contact for both internal and external constituents related to comprehensive assessment and remediation program and resolves both routine and more complex technical issues.
  • Prepares calendar, correspondence, maintains files and databases related to assessment and testing program. Schedules and confirms appointments, shares schedule and testing results with appropriate faculty.
  • Develops and/or edits documents, considering the intended audience, within guidelines of supervisor. Communicates with Associate Deans and lead faculty with any issues/concerns. Seeks assistance and guidance as needed.
  • Provides proctoring for all online assessment exams. Troubleshoot and seek to resolve technical issues as they occur. Works with Associate Dean to trouble shoot and resolve any student issues related to testing.
  • Initiates and maintains accurate testing database. Works with assessment coordinator to provide needed information for program assessment reports.

REQUIRED MINIMUM QUALIFICATIONS
  • Some college (Prefer Computer, IT, Technical experience)
  • 1 to 3 years of work-related experience
  • Microsoft Office (Excel, Outlook, PowerPoint, Word)
  • Databases

RESPONSIBILITY FOR PUBLIC CONTACT
  • Daily contact requiring courtesy, discretion, and sound judgment.

SALARY INFORMATION

When determining the salary offer for a new employee, Molloy considers several key characteristics such as job knowledge, skills, and experience as well as internal and external equity. The hiring hourly rate for this position is $18.00 to $20.00/hour. This hiring pay rate represents the University's good faith and reasonable estimate of the range of compensation at the time of posting.

As part of its total compensation package, Molloy University offers an extensive range of benefits and programs for its employees including generous time off and tuition benefits. For further information, please visit Benefits | Molloy University.

AN EQUAL OPPORTUNITY EMPLOYER

Women, minorities, persons with disabilities and veterans are encouraged to apply.

Molloy University does not discriminate on the basis of an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, or military status; in its administration of educational policies, programs or activities; its admissions policies; or in employment practices. Molloy University takes its responsibility seriously to establish an environment in which the dignity and worth of all members of the institutional community are respected. In its effort to provide an optimal learning environment the University seeks the appointment of persons who are highly qualified and whose background is appropriate to fill each vacancy. It is University policy to recruit, employ, retain and promote employees without discrimination regarding sex, race, color, creed, religion, age, marital status, sexual orientation, veteran status, national or ethnic origin or physical disability.

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