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Part-Time Assistant Manager

4 months ago

Citrus Heights, United States Hot Topic, Inc. Full time

We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager - Level 1, you'll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You'll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets.

WHAT YOU'LL DO

* Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
* Step in and step up when needed. You'll cover the sales floor and provide leadership support when your Manager gets pulled away
* You've got the keys to the kingdom, and you're not afraid to use them You'll open and close the store, as needed
* Work the register; you'll process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. We'll need you to also be able to close out the register and communicate and shortages or overages to your Store Manager
* Understand store sales plan, comp sales goals, and key KPIs: UPT and ADT
* Assist with planogram changes including store map, wall, fixture, & merchandising mix
* Let your voice be heard You'll communicate fashion & music trend information to management and respective HQ partners
* While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
* Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
* Help develop and retain a super collaborative, passionate team to run your store alongside you
* Any other activities as assigned by your Store Leader

WHAT YOU'LL NEED

* Previous experience working in a retail environment. If you love music and pop culture, you're in the right place
* Superpowers in providing customer service and selling
* A High School Diploma or GED equivalent
* Avenger like collaboration and communication skills, as well as Captain America-like leadership
* The usual retail stuff: able to stand and walk around during scheduled hours, reaching for Merch using a ladder, step stool and pole. You'll also have to be able to move around boxes of awesome merchandise that may weigh up to 50 pounds

$16.50 - $19 an hour

Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.