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Clinical Coordinator
4 weeks ago
Baptist Health strives to cultivate a close-knit, positive and professional environment that encourages our employees to want to come to work every day.
When you choose Baptist, you have an opportunity to play a role in providing compassionate, quality care that makes a difference in the lives of our patients and promotes joy throughout our communities.
Job Description:
The Clinical Coordinator is responsible for ensuring efficient patient flow through a combination of appropriate clinical staff scheduling and working directly with providers - providing patient care within the scope of certification and training.
Duties and Responsibilities:
* Handles patient call backs and prescriptions refills within the scope of the certification for this position
* Administers medication and injections as directed by the provider
* Prepares in advance for the provider's clinic to run smoothly by checking the schedule and the patient record to make sure all documents are available for provider viewing
* Administers IV therapy as directed by the provider if within the scope of training
* Able to perform phlebotomy
* Performs EKG's, PFT's, spirometry, nebulizer treatments and ear irrigations, and other procedures appropriate to level of training and within the scope of the certification of this position
* Performs in-office lab testing such as glucose testing, strep screens, pregnancy tests, urinalysis, and HgbA1c as directed by the provider
* Perform sterilization on instruments used for minor procedures/surgeries
* Stocks rooms and helps monitor supplies as needed
* Effectively interacts with referral sources and other healthcare providers in a customer-focused manner.
* Maintains patient confidentiality and corporate compliance guidelines and integrity
* Maintains HIPAA/OSHA compliance and ensures compliance among other staff
* Oversees quarterly OSHA safety meetings
* Coordinates staffing to ensure adequate coverage in the clinical area
* Monitors clinical staff performance and conducts annual competency evaluations in conjunction with the Practice Manager
* Checks expiration dates on supplies and samples; orders supplies as needed to maintain adequate inventory.
* Inspects crash cart monthly and as needed to maintain current supplies
* Interviews and recommends hiring of new clinical employees in conjunction with Practice Manager
* Holds regular clinical staff meeting
* Ensures clinical staff is following established policies and procedures
* Attends all required safety training programs and can describe his/her responsibilities related to general safety, department/service safety, specific job related hazards, and national patient safety goals
* Ensures positive customer relations interactions
* Manages difficult or emotional customer situations
* ·Responds promptly to customer needs
* Solicits customer feedback to improve service
* Responds to requests for service and assistance
* Meets commitments
* Serves as a role model by displaying, maintaining and encouraging behavior which promotes good guest relations to patients, visitors, physicians, and co-workers.
* Necessary to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Education, Experience, Training, and Licensures/Certifications/Registrations Required:
* Graduate of an accredited Medical Assisting Program; School of Nursing and/or Health Related field
* Certification / Licensure required, higher education preferred
* 5 years' experience in direct patient interaction in a physician office setting
* BLS certification (must be obtained within 90 days of hire)
* Supervisory experience preferred
* Computer skills preferred
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now
Baptist Health is an Equal Employment Opportunity employer.
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