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Assistant Manager FOH

2 months ago

Lynnwood, United States Fogo De Chao Full time

Fogo de Chão is a leading Brazilian steakhouse, or Churrascaria, which has specialized for nearly 40 years in fire-roasting high-quality meats utilizing the centuries-old Southern Brazilian cooking technique of churrasco. Here at Fogo, we complement our extraordinary service with extraordinary people.

It's fun to work in a company where people truly BELIEVE in what they're doing

We're committed to bringing a passion and customer focus to the business.

Now Hiring / Immediately Hiring:

Restaurant Assistant Manager

In this role you will:

* Advise and supervise restaurant team members.
* Attract, develop, and retain all restaurant team members.
* Utilize GuestBridge/OpenTable to manage guest reservations and wait times.
* Ensure all employees have completed and hold unexpired food handler certifications.
* Promote a Culture of Recognition (OZ Principle).
* Ensure guest satisfaction and resolve guest concerns.
* Responsible for inventory, forecasting and setting targets.
* Promote EcoSure program management and action plan.
* Ensure safety policies and procedures are communicated and adhered to.
* Ensure guest and team member safety.
* Ensure guest satisfaction with experience.

Competencies

* Decisive Judgment - Make good decisions in a timely and confident manner.
* Adapting to Change - Adapt to changing situations and restructure tasks and priorities as changes occur within the business and organization.
* Planning & Organizing - Effectively organize and plan work according to organizational needs by defining objectives and anticipating needs and priorities.
* Driving for Results - Challenge and push the organization and yourself to excel and achieve.
* Guest Service - Recognize and understand guest needs, and deliver in a manner that exceeds guest expectations.
* Managing Others - Direct and lead others to accomplish organizational goals and objectives.
* Coaching & Developing Team Members - Advise, assist, mentor and provide feedback to others to encourage and inspire the development of work-related competencies and long-term growth.
* Resilience - Promote and maintain high standards of quality of work in the restaurant.
* Teamwork & Collaboration - Effectively work and collaborate toward a common goal.
* Policies, Processes & Procedures - Follow organizational plans and guidelines so that objectives can be accomplished the right way. Encourage others to follow rules, and set a good example by consistently adhering to appropriate work guidelines.
* Functional Acumen - Have the skills, knowledge and abilities necessary to be effective in the specific functional content of the job.

Education, Experience & Travel Required

* 5 years restaurant operations, and 3 years churrasco and churrascaria cuisine knowledge preferred.
* High School Diploma or equivalent is required. Bachelor's degree in hotel/restaurant management is desirable. Combination of experience and education will be considered.
* Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
* Occasional travel required.

Computer Skills

* Proficient in Microsoft Office (required)
* Aloha Point of Sale (preferred)
* Hotschedules (preferred)
* Workday (preferred)
* GuestBridge (preferred)
* MenuLink (preferred)

Physical Demands

The employee must frequently lift and/or move up to 25 pounds. Must have a high level of endurance and mental acuity and toughness to manage conflict and deal successfully with high stress situations.

Medical, Dental and Vision insurance is available for full-time, employees on the first of the month following start date.

Fogo de Chão is an Equal Opportunity & E Verify Employer

This position has a pay range that starts at 60,000.00 and goes up to 80,000.00. Your rate is dependent upon your relevant work experience.

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