Director, Data Remediation Management

Job Summary

Job Summary

The Director of Data Remediation Management will manage the efforts across the Business Unit areas to ensure that all identified data gaps are resolved in accordance with tactical and strategic plans. This position will report to the VP of Business Risk & Controls in the Chief Administration Office and support RJF as it builds its capabilities to transition to a Category IV institution (LFI).

The Director of Data Remediation Management is responsible for remediating data issues, showing progress and adherence to the Firm's Data Governance Policy and its principles as amended from time to time; adding content, metrics, reporting, and progress reporting to various forums and councils; documenting and improving operational processes, including approval and escalation plans, data risk and controls adoption and implementation, while enhancing reporting, developing, and reporting on team or output metrics. The person in this role partners with subject matter experts in Regulatory Reporting, Compliance, Technology, and others in the Category IV program to drive data strategy and remediate data concerns.

The Director of Data Remediation Management is a seasoned professional role responsible for leading implementation and monitoring execution of data quality controls, overseeing investigation and remediation of detected breaks and driving adoption of the Firm's Data Governance Policy principles. This person works closely with various departments to identify, analyze and resolve data related problems, ensuring data accuracy, integrity, and compliance with regulatory requirements.

Essential Duties and Responsibilities

Essential Duties and Responsibilities

* Fully understand various data and reporting flows across the Regulatory Reporting areas to identify and lead / execute remediation with systemic implementations in partnership with the Business and Technology teams.
* Correspond and execute deliverables aligned with principles, policies, frameworks and procedures laid at the firm or business unit or function levels as per the guidance from the Chief Administrative Officer heading up the Business Controls & Risk function.
* Ability to articulate in both verbal and written forms (including presentations and technical writing) the business/delivery strategy, product roadmap/management aspects, Regulator and Senior Management updates, Closure wrapper / other related and mandated documentation
* Contribute to design enhancements, process and performance improvements to realize efficiencies for improving timeliness of existing and new reporting artifacts.
* Implement reporting and data controls to enhance integrity of key regulatory reporting.
* Track, resolve and escalate issues for own projects while keeping relevant stakeholders informed.
* Maintain project deliverables including reporting and tracking status using PowerPoint, Excel, SharePoint, Teams and MicroSoft Azure DevOps (TFS) tracking tool.
* Create effective presentations to be used with business audiences of various levels.
* Collaborate with appropriate business stakeholders/remediation owners to implement data quality controls, remediate data gap issues and improve processes to prevent future data concerns.
* Lead data improvement initiatives, processes, and creation of tools in line with requirements
* Review data quality analysis results and disposition data quality breaks, report true defects through the Firms' Data Remediation Management process.
* Lead day to day activities to support data quality resolution, and to optimize metrics reporting process.

Knowledge, Skills, and Abilities

Knowledge of

* Concepts, principles and practices of internal controls and data management and governance.
* Principles of banking, finance and securities industry operations, and familiarity with accounting and finance related topics.
* General familiarity with risk and control framework of Category IV financial institution.
* Concepts of business analytics, as well as existing capability (or ability to learn) end user productivity and business intelligence tools such as Python, Tableau, Qlik, PowerBI, Team, SharePoint, etc.
* Experience in implementing and using data gap remediation and data quality monitoring tools (particularly MicroSoft DevOps (TFS), Ab Initio, Collibra, IBM InfoSphere or Informatica Data Quality) is a plus.
* Familiarity with Federal Reserve Bank regulatory requirements is a plus.

Skill in

* Deep subject matter expertise around end to end data flows within the regulatory technology ecosystem.
* Deep understanding of enterprise data management concepts, principles and practices.
* Strong "soft" skills in collaboration, facilitation, coordination, logistics, presentation, marketing, and excellent communication skills (both written and verbal).
* Outstanding project management skills; proficient with project management tools and techniques; can easily manage multiple issues simultaneously..
* 7-10 years of relevant experience in Banking, Financial Services, plus 3-5 years of managerial experience
* Experience delivering data remediation and transformation in a complex, multi-national banking environment.
* Organizational and planning skills, showing an ability to operate in a multi-geography, matrix organization; managing and where necessary leading activities through cross-functional teams, with the discipline to track delivery of complex deliverables over multiple months.
* Excellent communication skills, including the ability to present complex concepts and strategies successfully.
* Solution oriented - able to identify client pain points and suggest the path to resolution
* Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels
* Highly developed problem analysis and solution skills. Ability to execute against organizational priorities.
* Demonstrated strong execution capabilities and entrepreneurial mindset to go above and beyond delivering core responsibilities.
* Experience with, or willingness to learn about risk management concepts across all risk stripes and project management.

Ability to

* Ability to understand data models and taxonomies, with deep skills in data quality, controls and remediation.
* Exceptional analytical, conceptual, problem-solving, prioritization, and negotiating abilities.
* Able to tolerate and operate in areas of uncertainty and ambiguity.
* Self-confidence, high energy, and tenacity in bringing issues to closure.
* Driven, resilient and tenacious.
* Ability to exercise independence of judgement and autonomy

Educational/Previous Experience Requirements

Education/Previous Experience

* BS/BA degree in Computer Science / Business / MIS (equivalent combination of education, experience and/or training approved by Human Resources) preferred, with a minimum of 7-8 years of relevant experience.
* Data quality, data governance/management or similar level data analysis experience required
* OR ~
* Any equivalent combination of education, experience and/or training approved by Human Resources.

Licenses/Certifications

Licenses/Certifications

* None required but industry certification around data management and data quality controls desired

Travel

Travel Required

Travel Required: No

Disclaimer

Disclaimer

Raymond James Bank is an EOE/AA and VEVRAA Federal Contractor

Priority will be given to protected veterans

EOE/AA: Female/Minorities/Disabled/Protected Veterans/LGBT