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Order Entry Clerk

4 months ago

Spokane, United States Orepac Holding Company Full time
POSITION: Order Entry Clerk

LOCATION: Spokane WA

SCHEDULE: Monday-Friday

PAY: $19.00- $23.00 per hour, D.O.E. + performance bonuses based on branch/company performance

PAID TIME OFF (PTO): 80 hours accrued year 1; 120 hours accrued annually after year 1

PAID SICK TIME: 1 hour earned per 40 hours worked

At OrePac we work as a team, we love to serve our communities, and we want to help you grow and achieve a healthy work-life balance We are a wholesale building materials supplier providing product, sales, and technology solutions to the shelter industry. We are looking for dynamic individuals who exemplify excellence in quality, trust, value, and service. If that sounds like you, we would love to have you as a part of our team

We are looking for an Order Entry Clerk to be responsible for accurately reviewing and preparing for release work orders for the door and pre-finish shops. Knowledge of OrePac systems, processes, available inventory and doors in general is required. Our ideal candidate is organized and detail-oriented with excellent multitasking and communication skills.

WHAT WE OFFER:
  • Competitive compensation, D.O.E. + opportunities for quarterly/annual performance bonuses based on branch/company/employee performance + annual reviews with opportunities for pay increases based on employee performance.
  • Medical, dental, and vision insurance up to 70% paid by OrePac.
  • FREE Informed Health Line and Health Advocates.
  • Health Spending Account (HSA) available with up to $1,000 annual OrePac contribution.
  • Flexible Spending Account (FSA) available.
  • FREE Employee Assistance Program (EAP).
  • FREE life and Long-Term Disability (LTD) insurance.
  • Short-Term Disability (STD) insurance available.
  • Accident, Hospital Indemnity, and Critical Illness plans available.
  • 401K with up to 3.5% OrePac contribution.
  • Paid time off (PTO) as specified above.
  • Paid sick time as specified above.
  • 7 paid holidays annually.
  • FREE gym membership.
  • Employee discount.

WHAT YOU WILL DO:
  • Review and process incoming work orders with a high level of attention to detail. Ensure all required options are selected and make necessary inventory swaps are applicable. Review workorder for any customer-provided notes for additional changes. Complete work orders for release in a timely manner.
  • Review printed work orders from BisTrack to ensure accuracy and work with the sales team to make appropriate changes as needed.
  • Organize and distribute work orders to the correct personnel.
  • Assist the sales team by answering customer questions through various communication channels; in-person, phone, and e-mail.
  • Partner with the Corporate eCommerce team to communicate when changes or updates are needed to kits and BOMs to ensure accurate inventory parts are being pulled and populated in work orders submitted through Marketplace or entered in through BisTrack.
  • Work with the Operations Manager, Door Shop Manager/Supervisor/Lead, and/or Paint Shop Manager/Supervisor/Lead to schedule released work orders according to capacity and manpower.

WHAT YOU WILL BRING:
  • High school diploma or general education degree (GED), and 1 to 2 years of relevant experience; or any combination of education, training, and experience that demonstrates the ability to perform the duties of the position.
  • Individual must be detail-oriented. Ability to process high-volume with a high level of accuracy in a timely manner while accomplishing other tasks throughout the day.
  • Ability to effectively communicate to all personnel members, including external customers in a clear and concise manner through various communication channels.
  • Strong customer service orientation.
  • Ability to develop strong interpersonal working relationships and work in a team environment.
  • Ability to carry out instructions furnished in written, oral, or diagram form.
  • Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
  • Proficiency in using a personal computer accompanied by a strong aptitude for technical applications.
  • Proficiency in Microsoft Office: Outlook, Word, and Excel.
  • Excellent time management, detail orientation, and organizational skills. Demonstrated ability to work in a fast-paced environment with the need to re-prioritize throughout the day.

WHO WE ARE:

Founded by the Hart family in 1977, OrePac is a family-owned and operated wholesale building materials supplier providing product, sales, and technology solutions to the shelter industry.

At OrePac we value trust, integrity, and a dedication to excellence. That commitment can be found in the services we offer, the quality of the products we provide, and the way we treat our employees and customers. This dedication to our markets has enabled us to make a positive impact on the shelter industry and the communities we serve.

OrePac Building Products provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OrePac complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. OrePac supports a safe and drug-free workplace and may administer a pre-employment background check.

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