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Order Fulfillment Associate
2 months ago
We are seeking a highly organized and detail-oriented individual to assist with the flow of merchandise within our E-Commerce department. As an E-Commerce Shipping Clerk, you will play a critical role in ensuring timely and accurate order fulfillment.
Key Responsibilities- Customer Service: Provide excellent customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
- Merchandise Management: Assist with the acquisition and processing of orders, ensuring that merchandise is accurately pulled and shipped to customers.
- Shipping and Logistics: Ship merchandise utilizing proper shipping standards for various carriers, tracking packages online, and maintaining accurate records.
- Record-Keeping: Maintain up-to-date records of orders, shipments, and customer interactions, ensuring compliance with company policies and procedures.
- Team Collaboration: Work collaboratively with the E-Commerce team to achieve departmental goals and objectives.
- Continuous Improvement: Participate in ongoing training and development to improve skills and knowledge, staying up-to-date with industry best practices and company policies.
- Education: High school diploma or equivalent required.
- Experience: Previous experience in a shipping or logistics role preferred.
- Skills: Excellent communication and organizational skills, ability to work in a fast-paced environment, and proficiency in using computer software and systems.
- Certifications: Must pass a background check and obtain any necessary certifications or training.