Front Desk Customer Support Representative
4 weeks ago
AMSG supports a variety of government entities including the Department of Defense (DoD), the Department of Veterans Affairs (VA), the Defense Health Agency (DHA), the Department of Homeland Security (DHS), and the Federal Trade Commission (FTC) program and performance management services. We take pride in our great work environment and highly motivated company. Join our team of top talent in supporting the federal government
The Veterans Affairs Acquisition Academy (VAAA) was created in 2008 to address the growing acquisition workforce challenge facing the Department of Veterans Affairs (VA) and the Federal Government overall. The VAAA trains the acquisition workforce, including existing and future contracting professionals, program and project managers, facilities managers, supply chain managers, and logisticians. VAAA training meets the Office of Federal Procurement Policy (OFPP) certification mandates and ensures VA has a qualified and certified acquisition workforce to deliver and manage the goods and services Veterans need, when and where they need it.
Location: Full-time, onsite at VAAA located at 7485 New Horizon Way Frederick, MD
Education: BA/BS degree preferred
Years of Experience: 2-4 years of experience in business management or customer support
Responsibilities
The candidate will provide the following:
- Provide support to VAAA students, instructors, and employees with administrative tasks, such as making copies, printing documents, faxing documents, gathering supplies, and announcing building visitors.
- Receive, respond, and track daily administrative task requests from ESS customers and stakeholders.
- Maintain the "VAAA Employee Name and Phone Number List".
- Provide Academy front desk coverage during the hours from 7:30 a.m. ET to 5:00 p.m. Monday - Friday, except for Federal holidays.
- Direct Academy visitors and students to their destinations.
- Answer incoming calls to the Academy and respond to the caller's general questions or forward/direct the caller to the appropriate point of contact (POC).
- Handle requests for general assistance received from visitors and students in an efficient
- and timely manner.
- Perform a variety of other office tasks, such as faxing and emailing.
- Create VA temporary badges for visitors and students, as needed.
- Inform appropriate POCs when visitors arrive at the Academy.
- Handle incoming and package outgoing mail per the VAAA Mailroom SOP.
Experience
- High organizational skills
- High level of professionalism
- Works well under pressure (demonstrated ability to complete tasks with a tight timeline)
- Excellent time management, multitasking, organization, and prioritization skills
- High level of integrity
-
Front Desk Customer Support Representative
4 weeks ago
Frederick, United States AMSG Full timeAMSG is seeking a Front Desk Customer Service Representative (CSR) to support our Customers at the Department of Veterans Affairs Acquisition Academy in Frederick, MD.AMSG supports a variety of government entities including the Department of Defense (DoD), the Department of Veterans Affairs (VA), the Defense Health Agency (DHA), the Department of Homeland...
-
Front Desk Representative
3 weeks ago
Frederick, Maryland, United States Orangetheory - Franchise #0069 Full timeAre you looking for a dynamic and rewarding career that combines your passion for fitness with your desire to help others? Look no further than Orangetheory - Franchise #0069! As a Front Desk Representative, you'll play a vital role in ensuring every client has an exceptional experience from the moment they walk through the door.Job SummaryThe Front Desk...
-
Front Desk Representative
2 weeks ago
Prince Frederick, Maryland, United States TNT Strong Fitness Center Full timeJob Title: Front Desk RepresentativeWe're seeking a highly organized and detail-oriented individual to join our front desk team at TNT Strong Fitness Center. As a Front Desk Representative, you will play a critical role in ensuring seamless operations, providing exceptional member experiences, and driving business growth.Key Responsibilities:Manage front...
-
Front Desk Representative
5 days ago
Prince Frederick, United States Planet Fitness, Inc. Full timeFront Desk, Representative, Retail, Instructor
-
Front Desk Administrative Assistant
4 weeks ago
Frederick, United States STULZ USA Full timeNote: This is a full-time, on-site position. The business hours are Monday to Friday, from 8 AM to 5 PM.Summary:The Front Desk Administrative Assistant serves as the "Champion of First Impressions," representing STULZ with a professional, charismatic, and friendly attitude toward all callers and visitors. It is essential for this person to be reliable and...
-
Customer Service Representative
2 days ago
Frederick, Maryland, United States Onelife Fitness, LLC Full time**Job Summary:**We are seeking a highly motivated and service-oriented individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for members, guests, visitors, and staff at the front desk, providing exceptional service both in-person and over the phone.
-
Front Desk Representative
3 weeks ago
Frederick, United States Gastro Health Full timeGastro Health is seeking a Full-Time Front Desk Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or...
-
Front Desk Representative
1 month ago
Frederick, United States Gastro Health Full timeGastro Health is seeking a Full-Time Front Desk Representative to join our team!Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.This role offers: A great work/life balanceNo weekends or evenings – Monday thru FridayPaid holidays and paid ...
-
Front Desk Team Member
3 weeks ago
Frederick, Maryland, United States Paul Mitchell Schools Full timeAbout the JobWe're seeking a highly skilled and motivated Front Desk Receptionist to join our team at Paul Mitchell The School Temple Frederick. In this role, you'll be responsible for providing exceptional customer service and creating memorable experiences for guests, Future Professionals, and other school guests. You'll work closely with our Enrollment...
-
Medical Front Desk Specialist
2 weeks ago
Frederick, Maryland, United States Janet Parnes MD LLC Full timeAbout the RoleAs a Medical Front Desk Specialist at Janet Parnes MD LLC, you will be responsible for ensuring a smooth patient experience from check-in to check-out. This includes registering patients, updating medical records, and coordinating appointments.You will work closely with our healthcare team to provide exceptional patient care and support.In...
-
Part-Time Front Desk Coordinator
3 weeks ago
Frederick, Maryland, United States The Orenda Center of Wellness Full timeAbout The Orenda Center of WellnessWe are a wellness center committed to providing high-quality services to our clients. As a part-time Evening Receptionist, you will be an integral part of our team, ensuring the smooth operation of our front desk.
-
Customer Service Representative
1 month ago
Frederick, Maryland, United States Hand and Stone Massage and Facial Spa Full timeHand & Stone Frederick - Westview seeks a driven individual to join our front desk team as a Sales Associate. This role offers a competitive compensation package with a base hourly rate of $15.00 - $18.00 per hour, uncapped commission structure on membership sales, and benefits such as 401(k) options with 5% company matching, paid training, product and...
-
Front Line Patient Coordinator
2 weeks ago
Frederick, Maryland, United States FYZICAL Therapy and Balance Centers Full timeFrederick Front Desk Representative Job OpportunityWe are seeking a highly skilled front desk representative to join our team at FYZICAL Therapy and Balance Centers in Frederick, MD. As a front-line patient coordinator, you will play a critical role in our daily operations, interacting with patients, physicians, and staff members. This role requires...
-
Medical Office Front Desk Specialist
1 month ago
Frederick, Maryland, United States The Centers for Advanced Orthopaedics Full timeAbout The RoleWe are seeking a highly skilled Medical Office Front Desk Specialist to join our team at The Centers for Advanced Orthopaedics.ResponsibilitiesVerify patient information and update demographics and insurance details accurately.Confirm the purpose of each visit, obtain reports or x-rays from other facilities as needed, and prepare patient...
-
Service Desk Coordinator
2 weeks ago
Frederick, Maryland, United States Younger Auto Group Full timeJob Summary:We are seeking a highly skilled Service Desk Coordinator to join our team at Younger Auto Group. This is a fantastic opportunity to work in a dynamic and fast-paced environment, where you will be responsible for providing exceptional customer service and administrative support to our sales and service teams.Key Responsibilities:- Manage front...
-
Front End Cashier Representative
3 weeks ago
Frederick, Maryland, United States Giant Food Full timeAbout Giant FoodGiant Food, a leading grocery retailer in the Baltimore-Washington area, serves over 2 million customers each week with annual sales surpassing $5 billion.From its humble beginnings on Georgia Avenue in Washington D.C. in 1936, the company has expanded to over 160 stores across D.C., Maryland, Virginia, and Delaware.Giant Food's mission is to...
-
Customer Service Representative
2 weeks ago
Frederick, Maryland, United States The Common Market Full timeThe Common Market is seeking a Customer Service Representative to join our team. As a key member of our retail staff, you will provide exceptional customer service and support in our cooperative store.Job SummaryThis role involves providing attentive, prompt, and friendly service to all internal and external customers, operating the register and bagging for...
-
Customer Service Representative
4 weeks ago
Frederick, Maryland, United States Giant Food Full timeCompany OverviewGiant Food, a leading grocery retailer in the Baltimore-Washington area, boasts an impressive legacy of over 80 years. With annual sales topping $5 billion and serving over 2 million weekly customers, we strive to be the most trusted and loved local food retailer in our community.Job SummaryWe are seeking a highly motivated and...
-
Customer Service Representative
2 weeks ago
Frederick, Maryland, United States DARCARS Automotive Group Full timeAbout the RoleWe are seeking an experienced Customer Service Representative to join our team at DARCARS Automotive Group. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for all visitors.Key ResponsibilitiesGreet showroom customers and determine the nature of their...
-
Frontline Customer Service Representative
4 weeks ago
Frederick, Maryland, United States Walmart Full time**Job Description:**As a Frontline Customer Service Representative at Sam's Club, you will be the face of our organization, providing exceptional customer service to our members. Your responsibilities will include greeting members, answering questions, resolving issues, and promoting our products and services.**Key Responsibilities:Acknowledge and identify...