Evening Manager on Duty
1 month ago
Compensation: $45k to $48k plus 15% Bonus potential
Schedule: Full-Time, evening shifts (between the hours of 1pm to 11pm)
Location: S944 Christmas Mountain Rd, Wisconsin Dells, WI 53965
BENEFITS YOU'LL ENJOY:
Up to 21 Paid Days off per Year
401K Match up to 5%
9 Paid Holidays
Up to 2 Paid Volunteer Days
Medical, Dental, Vision Insurance
6 weeks - Paid Parental Leave
Internal Growth and Career Pathing
Tuition Reimbursement
Safe and Fun Work Environment
Employee Discounts Including Childcare, Hotels and more
JOB SUMMARY:
You will be responsible for managing the resorts evening operations, the front-desk, reservations, and maintaining proper working relationships between the front desk and all other departments.
- Interaction with evening Guest Services associates regarding guest satisfaction and resort projects, not limited to scheduled assignments.
- Handle issues about guest satisfaction with the ability to make decisions on behalf of the Resort Manager regarding essential compensation.
- Inventory Management. Participate in monthly weekly management and staff meetings.
- Monitor and maintain procedures for the safety of guests and personnel.
- Maintain high service levels as outlined in the SOP manual, which includes but is not limited to Front Desk, Maintenance, and Housekeeping.
YOUR EXPERIENCE:
- High School Diploma or GED required.
- 2-years Hospitality Management or Supervisor experience required, preferably in front office operations.
- You have Hospitality Front Desk Operations, yield, and resolution management knowledge.
- Ability to motivate and mentor associates.
- You are able to work a variety of shifts, including evenings, weekends, and holidays, also as needed for peak periods such as Check-in/Check-out, vacation, sick leave, gaps in coverage, and response to urgent or emergency-related scenarios.
JOIN BLUEGREEN:
Ready to be part of the fun? APPLY today to join us in our purpose to "Share Happiness."
Please note that Hilton Grand Vacations Inc. (HGV) acquired Bluegreen Vacations Corporation ("Bluegreen") as of January 17, 2024.
If hired, you will be an employee of Bluegreen, which is a wholly-owned subsidiary of HGV. A transition to HGV is occurring as we are in the process of integrating technology, systems and branding; however, it will take time until our separate operating systems, employment policies and benefits are fully integrated.
Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW
BGRESSP
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