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Evening Manager on Duty

4 months ago

Wisconsin Dells, United States Bluegreen Vacations Full time

Christmas Mountain Village located in Wisconsin Dells, WI is seeking an Evening Manager. Apply today; we are hiring immediately 

Compensation: $45k to $50k plus 10% Bonus potential 

Schedule: Full-Time, evening shifts (between the hours of 1pm to 11pm)

Location: S944 Christmas Mountain Rd, Wisconsin Dells, WI 53965

BENEFITS YOU'LL ENJOY:

Up to 21 Paid Days off per Year

401K Match up to 5%

9 Paid Holidays

Up to 2 Paid Volunteer Days

Medical, Dental, Vision Insurance

6 weeks - Paid Parental Leave

Internal Growth and Career Pathing

Tuition Reimbursement

Safe and Fun Work Environment

Employee Discounts Including Childcare, Hotels and more

JOB SUMMARY: 

You will be responsible for managing the resorts evening operations, the front-desk, reservations, and maintaining proper working relationships between the front desk and all other departments.

Interaction with evening Guest Services associates regarding guest satisfaction and resort projects, not limited to scheduled assignments. Handle issues about guest satisfaction with the ability to make decisions on behalf of the Resort Manager regarding essential compensation. Inventory Management. Participate in monthly weekly management and staff meetings. Monitor and maintain procedures for the safety of guests and personnel.  Maintain high service levels as outlined in the SOP manual, which includes but is not limited to Front Desk, Maintenance, and Housekeeping. 

YOUR EXPERIENCE: 

High School Diploma or GED required.2-years Hospitality Management or Supervisor experience required, preferably in front office operations.You have Hospitality Front Desk Operations, yield, and resolution management knowledge. Ability to motivate and mentor associates. You are able to work a variety of shifts, including evenings, weekends, and holidays, also as needed for peak periods such as Check-in/Check-out, vacation, sick leave, gaps in coverage, and response to urgent or emergency-related scenarios. 

 

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