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Senior Director Of Clinical Operations- Behavioral Health

4 months ago


Kansas City, United States Swope Health Full time
As the Senior Director of Clinical Operations for Swope Health's Behavioral Health department, you will lead a team of dedicated providers that care for the members of our community that need it the most. The Senior Director of Clinical Operations is responsible for providing oversight to the behavioral health clinical programs to include the Community Psychiatric Rehabilitation Program, Outpatient therapy services, Substance Use Disorder Services, Residential Services, and Crisis Services. The Senior Director provides leadership to program director level staff and specialty program staff, assisting in regulatory program administration, compliance and providing substantial financial management and input at the department and program level.

In your role you will:

  • Support program directors recruiting, reviews, staff deployment/workload balancing, career progression.
  • Partner with EVP of BH to seek out, develop and implement new program aligning with Organization strategic plan.
  • Assist the EVP of BH to monitor all department level staff activities according to SHS, JCAHO, CARF, DMH, HRSA and other applicable policies.
  • Collaborate with staff managers and help them evaluate all programs and activity performance to maintain competency in all organization policies.
  • Participate in various community outreach activities.
  • Prepare program leaders to meet strategic goals and objectives and evaluate progress and effectiveness of staff toward those goals.
  • Participate in various alliances to represent Swope Health Services to include but not limited to Metro Council, Missouri Behavioral Health Coalition, integrated care alliances with behavioral health partners and local funders.
  • Administer required day-to-day functions for department and coordinate with VP to prepare all long- term strategies to achieve all goals and evaluate performance of various programs.
  • Develop and maintain knowledge on potential opportunities for further program development. Manage communication with those entities and prepare strategies to recommend to the leadership team.

Successful Candidates Will Have:

  • Master's Degree or above in social work, psychology, education or related field.
  • Five years or more experience working with individuals with severe and persistent mental illness preferred.
  • Five years or more of mid-level and senior level supervisory responsibilities.
  • Active knowledge of JCAHO, CARF, Missouri DMH programs and policies.

About Swope Health Services:

Each year, Swope Health serves over 45,000 patients, encompassing more than 200,000 visits in four counties on both sides of the state line. Our team members are proud of the work we do and the promise we've made - delivering coordinated care that values the needs of the whole person and championing better health in our community.

Swope Health is a special place that cares for the people who need it most, wherever they are in the community. As part of our promise to battle health inequities and provide high-quality, comprehensive care, we make care visible. That means we proudly deliver our promise through every action, every day.

Swope Health Services supports its team members with:

  • Medical benefits (including a Health Savings Account option), dental and vision
  • 401(k) retirement plan with company match
  • Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability
  • Paid Days Off beginning at 20 days annually, effective the first day of employment
  • Eight annual company-paid holidays; One annual paid personal day

Swope Health is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status or disability.