Customer Account Representative
3 weeks ago
Who We are:
With more than 30 years of experience, Pacific Coast Composites is committed to supplying the aerospace industry with materials, accessories and an alternative to large inventory levels, and long lead times.
As an ambassador for our customers, our internal teams, and their experience with Pacific Coast Composites, the Customer Account Representative is responsible for wowing the customer at every touchpoint throughout the customer buying journey, while balancing the needs of the organization.
We give the customer what they want, when they want it, in the quantity they want without compromising quality, ethics or relationships.
Pay: $23hr
Benefits:
- Medical, dental, vision insurance
- Disability and life insurance
- Referral Program and employee discounts
- PTO and paid holidays
Your Duties:
- Input and qualify new accounts.
- Responds to customer requests for quotes and makes recommendations.
- Contacts vendors for product sourcing, pricing, and availability.
- Assist all departments in meeting their goals. if needed.
Requirements:
- One year of experience in customer account support.
- Experience with sourcing preferred.
- Strong computer skills including knowledge of Excel.
- Excellent time management and attention to detail.
Work Authorization/Security Clearance Requirements/Equal Opportunity Employer
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
GracoRoberts is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. GracoRoberts makes hiring decisions based solely on qualifications, merit, and business needs at the time.
DURING THE APPLICATION PROCESS YOU WILL BE ASKED SEVERAL VOLUNTARY QUESTIONS RELATING TO THIS
Ethnicity and Race Definitions
- Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish
culture or origin regardless of race. - White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle
East, or North Africa. - Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups
of Africa. - Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the
peoples of Hawaii, Guam, Samoa, or other Pacific Islands. - Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East,
Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea,
Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. - American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original
peoples of North and South America (including Central America), and who maintain tribal affiliation or
community attachment. - Two or More Races (Not Hispanic or Latino) - A person who identifies with more than one of the above five
races.
Protected Veteran Definitions - Disabled Veteran - one of the following:
o a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for
the receipt of military retired pay would be entitled to compensation) under laws administered by the
Secretary of Veterans Affairs; or
o a person who was discharged or released from active duty because of a service-connected disability. - Recently Separated Veteran - any veteran during the three-year period beginning on the date of such veteran's
discharge or release from active duty in the U.S. military, ground, naval, or air service. - Active Duty Wartime or Campaign Badge Veteran - a veteran who served on active duty in the U.S. military,
ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been
authorized under the laws administered by the Department of Defense. - Armed forces service medal veteran - a veteran who, while serving on active duty in the U.S. military, ground,
naval or air service, participated in a United States military operation for which an Armed Forces service medal
was awarded pursuant to Executive Order 12985.
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