Human Resources Technician

1 month ago


Colorado Springs, United States Academy School District 20 Full time
Location:
EAC (Education and Administration Center)

Recruiting Start Date:
05/07/2024

Estimated Start Date:
05/20/2024

Responsible for the day-to-day operation of the staff member leave programs; works with staff to ensure all appropriate medical paperwork and approvals by medical health care providers are completed and accurate; advises staff members about impacts of leave requests and qualifications for leaves; interprets staff member requests as they apply to policies, procedures, and guidelines for administering and approving of leaves in a timely manner, including decisions that impact staff leave, vacation leave, Sick Leave Bank, and pay; interacts with Payroll and other Human Resources staff to ensure leave deductions and pay are accurately calculated.

The following statements are illustrative of the essential functions of the job and other key duties that may be required. The description may not include all functions performed by the incumbents in various locations. The district reserves the right to modify or change the duties or the essential functions of this job at any time.
  • Reports consistently for work as scheduled
  • Performs other duties as assigned
  • Attains proficient or higher evaluations on established Performance Standards
  • Actively participates as a member of the district's enterprise system team to collaboratively work on human resource management functions and to ensure leave benefits, transactions, and payroll items are accurately administered in a fair and timely manner
  • Answers staff questions about leaves, options, and impacts to pay
  • Answers telephone and greets visitors, providing information and routing inquiries as appropriate
  • Assists in answering leave and eligibility questions to ensure compliance with district policies and procedures
  • Assists staff in resolution of pay and benefit matters
  • Attends professional meetings, seminars, and workshops
  • Composes, performs, and types routine and complex correspondence and reports as well as updates databases
  • Creates and maintains leave files, records, and databases and works closely with Human Resources staff and Payroll to ensure accuracy of staff leave deductions and pay
  • Ensures compliance with all applicable laws, policies, procedures, and practices
  • Explains end of pay options to licensed staff
  • Keeps the Director for Human Resources informed of all crucial changes and updates on leave issues
  • Maintains accurate records and reports
  • Maintains confidentiality of staff leave information
  • Maintains excellent customer service and assists in directing staff about leave options and procedures
  • Maintains excellent customer service to staff throughout the leave process
  • Maintains leave documents which include sensitive and confidential information
  • Manages the Sick Leave Bank (SLB) enrollment and ensures appropriate documentation is received for SLB use
  • Participates in the Human Resources SLB Review Committee to evaluate SLB requests
  • Performs a variety of record keeping functions, including database calculations within the department which impact pay and leave (e.g., staff leave, vacation leave, Sick Leave Bank, FMLA, full dock, etc.)
  • Prepares communications to staff for Human Resources administrator's approval of leave requests
  • Presents leave benefit overviews at regularly scheduled new hire orientation trainings
  • Processes medical leaves and calculates pay dockings and retirement payouts for licensed staff
  • Provides assistance to staff to ensure accurate use of their leave requests are in compliance with district policy and procedures
  • Provides back-up to other Human Resources staff (e.g., compensation, guest staff, classified hiring, etc.)
  • Recommends new office procedures and modifications to existing practices to ensure a smooth and effective operation
  • Resolves issues regarding docking of staff member pay when necessary working with other Human Resources and Payroll staff
  • Responds promptly to inquiries and ensures that appropriate action is taken
  • Reviews benefits determination under FMLA is in compliance with law, for administrator approval
  • Reviews Human Resources leave policies, procedures, guidelines, and staff members' requests for leave, and supports staff in completing appropriate forms from medical health care providers
  • Reviews staff leave eligibility and appropriately advises staff to support their leave requests
  • Stays current with applicable federal and state laws and compliance
  • Works on special projects and directly assists the Director for Human Resources and the Assistant Superintendent for Human Resources as directed

Knowledge, Skills, and Abilities:
  • Ability to communicate effectively both verbally and in writing
  • Ability to compile and create statistical reports
  • Ability to create, access, input, and retrieve information in various software systems
  • Ability to effectively communicate, both orally and in writing, to individuals as well as district staff
  • Ability to establish and maintain accurate filing system and leave records
  • Ability to establish and maintain effective working relationships with supervisors, coworkers, and the general public
  • Ability to follow oral and written instructions
  • Ability to greet and interact with the public in a courteous and professional manner
  • Ability to maintain confidentiality
  • Ability to maintain exemplary customer service
  • Ability to manage simultaneous demands
  • Ability to operate standard office equipment, performing a wide range of tasks
  • Ability to perform multiple tasks and set clear priorities
  • Ability to perform routine office management skills independently
  • Ability to prepare and present written and oral reports, including detailed spreadsheets and statistical reports
  • Ability to research and resolve complex leave issues
  • Ability to use database software
  • Ability to work effectively with other departments, district staff, and health care providers, and ensure medical documentation is accurate and complete
  • Ability to work independently
  • Demonstrates discernment, excellence, honesty, integrity, patience, perseverance, respect, responsibility, and trustworthiness
  • Detail-oriented
  • Energetic, creative, innovative, flexible
  • Excellent cooperative, collaborative, and problem-solving skills
  • Experience with enterprise management systems
  • Knowledge of and experience with technology and related software utilized within the Human Resources department
  • Knowledge of basic office methods and procedures, to include appropriate telephone etiquette
  • Knowledge of record keeping and filing techniques
  • Knowledge of technology and related software utilized within the Human Resources department
  • Knowledge of, and demonstrated successful experience in, human relations and communications
  • Strong organizational, interpersonal, written, listening, and verbal communication skills
  • Strong spelling, punctuation, and grammar skills
  • Understanding of federal, state, and local legislation related to Family Medical Leave Act

Cognitive Functions: The following are some of the cognitive functions commonly associated with this position. They are included for informational purposes and are not all-inclusive. The staff member may be required to analyze, communicate, compare, compile, compute, coordinate, copy, evaluate, instruct, negotiate, synthesize, reason, and use interpersonal skills.

Physical Demands: The following are some of the physical demands commonly associated with this position. They are included for informational purposes and are not all-inclusive. All physical demands, if listed, are considered essential functions

Sits, stands, walks, stoops, kneels, and crouches/squats while performing duties Has oral and auditory capacity enabling interaction interpersonally and/or through communication devices Uses eyes, hands, and finger coordination enabling the use of equipment and writing utensils Lifts or carries burdens weighing up to 25 lbs. while performing duties

Work Environment: The work environment characteristics described here are representative of those a staff member typically encounters while performing the essential functions of this job. They are included for informational purposes and are not all-inclusive.

The noise level in the work environment may alternate among quiet, moderate, and loud. The incumbent is frequently required to interact in person and through communication methods with the students, public, and/or other staff. The incumbent is required to work scheduled school/work hours and/or days. The incumbent may be required to work extended school/work hours and/or days as directed.

Required Qualifications:

Experience in Human Resources and Leave Administration, High school graduate -high school diploma or equivalent

Preferred Qualifications:

Bachelor's (Baccalaureate) degree (e.g., B.A., A.B., B.S.) - Business Administration/Management, Bachelor's (Baccalaureate) degree (e.g., B.A., A.B., B.S.) - Human Resources Management, Bachelor's (Baccalaureate) degree (e.g., B.A., A.B., B.S.) - Public Administration, Equivalent combination of related education and experience may be considered

Compensation Range:
$24.17-25.38

Scheduled Weekly Hours:
40

Hours per Day:
8.0 hour(s) per day

Number of Days per Year:
260 days M-F

Benefits Eligibility:

Full-time - Regular
For more information on our benefits, please visit Employee Benefits | Academy District 20 (asd20.org).

FLSA Status:
United States of America (Non-Exempt)

How to Apply:
New applicants (including current district staff members) must use the Workday application portal. Documents emailed directly to a supervisor will not be considered for application purposes and will not receive a response. A completed online application also includes the following uploaded documents in PDF format:
  • A current resume

Please do not call to request site visits or interviews at the school/location. Please direct all inquiries via the email address indicated on the posting

Hiring Manager Email:

michael.arsenault@asd20.org

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