Client Service Associate

3 weeks ago


Bethesda, United States RIA Recruiting Full time

Divergent Planning is a fee-only wealth management in Bethesda, MD. We have been steadily growing our practice for 21 years by focusing on excellent client experience as a small ensemble. We are seeking a full-time PERMANENTLY REMOTE Client Service Associate to join our team. We have a strong culture, competitive salary, and an upbeat workplace that make our firm an outstanding employer of choice. Find out more about the firm at

Salary and Benefits

  • The salary range will be $55K-65K, based on experience and credentials
  • Participation in our Incentive Bonus plan
  • 15 days PTO
  • $500 monthly employer contribution toward Health insurance, as well as 100% employer paid vision and dental
  • Personal and Professional Development budget of $1500/year
  • Strong firm culture based on improvement and growth

Responsibilities

  • Sit in client meetings and take notes
  • Draft follow up client meeting notes
  • Client data maintenance and upkeep, contact clients to reconnect data links, daily download, etc
  • Maintain client eMoney connections and data and troubleshoot with clients as needed
  • Track and follow up on client action items after client meetings
  • Update and send yearly tax letters to clients, track responses and documents requested, then update our tax software Holistiplan accordingly
  • Process client service tasks that clients request and as they come in through our CRM workflows
  • Help with Forms on DocuSign 
  • Other duties and projects as assigned

Requirements

  • 2 years of experience in financial services, preferably in an RIA
  • Strong interpersonal skills, with the ability to work well with others remotely
  • Ability to work well with a team and independently
  • Excellent verbal and written communication skills
  • Organized and detail oriented
  • Good problem solving and time management skills
  • Ability to prioritize and manage projects as well as individually assigned tasks
  • NOT required, but definitely a plus – experience with Schwab, eMoney, macOS

Divergent Planning's Core Values

  • Be Different
  • Be Transparent
  • Enjoy Change
  • Continue to Learn and Grow
  • Be Open-Minded
  • Improve the Lives of the People Around Us
  • Have Fun
  • Give Back

The Process

Qualified candidates will start the process by having a 15-30 minute zoom interview conducted by our consultant who is the hiring manager for this position. If there is ground to move forward, you will be required to fill out a Career History Form and if you are selected to advance in the process, you will meet with the firm. Qualified candidates will be asked to take assessments in the process.

We are an Equal Opportunity Employer



  • BETHESDA, United States Wells Fargo & Company Full time

    Assist Financial Advisor(s) with sales, service and operational related activities such as providing service to clients via telephone, direct interaction and/or written correspondence. Facilitate Financial Advisor and client requests for account rela Client Associate, Registered, Financial Advisor, Client Support, Associate, Client Service, Banking


  • Bethesda, United States B.F. Saul Company Full time

    ***: - We serve as the underwriting and program manager for Title Industry Assurance Company (TIAC), a risk retention group. TIAC was created by the American Land Title Association (ALTA) as a source of professional liability/E&O insurance for its members. The Account Manager is responsible for underwriting and servicing a designated book of professional...


  • Bethesda, United States Chevy Chase Trust Full time

    Assist and Support Senior Trust Officers in the daily performance of duties and servicing of client relationships.Duties & Responsibilities Duties will include, but are not limited to the following: Communicate clearly and effectively with clients (e.g. account owners, trust beneficiaries and portfolio managers) on a daily basis. Responds to their requests...


  • Bethesda, United States Chevy Chase Trust Full time

    Assist and Support Senior Trust Officers in the daily performance of duties and servicing of client relationships.Duties & Responsibilities Duties will include, but are not limited to the following: Communicate clearly and effectively with clients (e.g. account owners, trust beneficiaries and portfolio managers) on a daily basis. Responds to their requests...


  • Bethesda, United States Chevy Chase Trust Full time

    Position Summary:The Senior Trust Officer is responsible for all administrative tasks related to the client relationship and must provide a high level of client service to Investment Management and Personal Trust Clients.Duties & Responsibilities Communicate directly with client clearly and effectively, respond to client requests, work to resolve issues and...

  • Senior Trust Officer

    1 month ago


    Bethesda, United States Chevy Chase Trust Full time

    Position Summary:The Senior Trust Officer is responsible for all administrative tasks related to the client relationship and must provide a high level of client service to Investment Management and Personal Trust Clients.Duties & Responsibilities Communicate directly with client clearly and effectively, respond to client requests, work to resolve issues and...

  • Senior Trust Officer

    1 month ago


    Bethesda, United States Chevy Chase Trust Full time

    Position Summary:The Senior Trust Officer is responsible for all administrative tasks related to the client relationship and must provide a high level of client service to Investment Management and Personal Trust Clients.Duties & Responsibilities Communicate directly with client clearly and effectively, respond to client requests, work to resolve issues and...


  • Bethesda, United States Consero Full time

    Client Services Manager Role Who We AreAt Consero, we are on a mission to transform the world of executive conferences, one great event at a time. Our events offer senior executives from F1000 companies a more valuable opportunity to network with peers and learn about innovative, best-in-class solutions that are changing the face of business today. We are...


  • Bethesda, Maryland, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Associate Attorney

    9 hours ago


    Bethesda, United States Rosenberg & Associates, LLC Full time

    Job DescriptionJob DescriptionRosenberg & Associates, LLC is a Bethesda-based woman owned real estate law firm that puts service, quality, and commitment at the heart of our legal services. We turn our vast legal knowledge and experience into trusted solutions for our clients, and after twenty years of service, we need someone to help us remain a premier...


  • North Bethesda, United States Bank of America Full time

    Description : This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations...


  • North Bethesda, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...


  • Bethesda, United States Strategic Financial Associates LLC Full time

    Job Description Job Description Title: Associate Financial AdvisorSalary: Commensurate with SkillsEmployment Type: Full Time, in officeRequired Experience: 5 + yearsPosition Description:This position is for an Associate Financial Advisor (AFA) to manage an existing block of clients. There is no cold-calling or required revenue production. The AFA supports...


  • Bethesda, United States Strategic Financial Associates LLC Full time

    Job Description Job Description Title: Associate Financial Advisor Salary: Commensurate with Skills Employment Type: Full Time, in office Required Experience: 5 + years Position Description: This position is for an Associate Financial Advisor (AFA) to manage an existing block of clients. There is no cold-calling or required revenue production. The AFA...


  • Bethesda, United States Strategic Financial Associates, LLC Full time

    Job DescriptionJob DescriptionTitle: Associate Financial Advisor  Salary: Commensurate with SkillsEmployment Type:  Full Time, in officeRequired Experience: 5 + yearsPosition Description:This position is for an Associate Financial Advisor (AFA) to manage an existing block of clients.  There is no cold-calling or required revenue production.  The AFA...

  • Associate Director

    3 days ago


    Bethesda, United States Cushman & Wakefield Full time

    **Job Title** Associate Director **Job Description Summary** Responsible for managing one or more national or local accounts, including providing timely, consistent, and accurate flow of information required to operate the portfolio in order to meet the client’s and company objectives. Act as a point of contact for integrating service platform for the...


  • Bethesda, Maryland, United States Get Well Network Full time

    Title: Client Support Specialist (Tier 1) Reporting to: Manager of Client SupportLocation: Remote, with preference in those in EST or CST time zonesOpportunity:The Client Support Specialist is the first line of client telephone technical support, providing world class service to our client base. With a passion for helping people, the Client Support...


  • Bethesda, United States Precision Value & Health Full time

    ***The Client Finance Analyst III role is a fully remote role.*** ***Unfortunately, we are not able to provide sponsorship assistance at this time or in the future.*** Sr. Client Finance Analyst Position Summary: The Senior Client Finance Analyst will support the overall financial management for our client portfolio, reporting, general day-to-day activities,...


  • Bethesda, United States Rowan Full time

    Rowan has completely reimagined the ear piercing experience and revolutionized the traditional mall-based model. All our piercings are performed exclusively by licensed Nurses. All of Rowan's products are hypoallergenic. Our priority is to offer a fun, celebratory, and safe piercing experience for everyone. When we say piercing for all, we mean it. Everybody...


  • Bethesda, United States LAW FIRM Full time

    Job DescriptionJob DescriptionJob Title: Legal AssistantDepartment: Community Associations PracticeFLSA Status: Non-Exempt Summary:Performs a variety of secretarial duties for Community Association attorneys and paralegal to whom assigned according to established policies and procedures. Maintains positive contact with clients, attorneys, supervisors, and...