Client Services Manager

4 weeks ago

Bethesda, United States Consero Full time
Client Services Manager Role

Who We Are

At Consero, we are on a mission to transform the world of executive conferences, one great event at a time. Our events offer senior executives from F1000 companies a more valuable opportunity to network with peers and learn about innovative, best-in-class solutions that are changing the face of business today. We are seeking an ambitious and driven professional to help us accelerate our growth in 2023 and beyond.

All About the Job

As a member of our Client Services team, you will be tasked with helping maintain our large (and growing) portfolio of clients. You will be on the front lines both in our office and at our events in communicating and coordinating with our sponsors.

About You

You may be a great fit for this role if you:

  • Are task-driven and pride yourself on providing a second-to-none client experience
  • Have a strong ability to multitask, while maintaining thorough attention to detail
  • Know the importance of top-notch written and verbal communication
  • Have a learner's mindset and are always on the lookout for ways to improve
  • Love to be around people and thrive when given the chance to network
  • Have an innate ability to stay focused, maintain positivity, and exude professionalism in any situation
  • Are solution-driven and can stay calm, cool, and collected when faced with a challenge
  • Are eager to develop meaningful, long-lasting business relationships and grow your network

What You'll Do

  • Support senior business development team members with all aspects of account management--from client communications to contract closures to event execution
  • Travel regularly to forums (approximately 8 times per year) to serve clients on-site
  • Coordinate calls and meetings with clients, track client development, and keep client management databases updated

Our Perks

Consero's events would not exist without its people. We value our employees, and we offer a host of perks to demonstrate our commitment to happy, productive employees.

These include:

  • PTO that increases with tenure
  • Paid sick leave
  • End-of-the-year recess for whole office
  • Nine paid annual holidays
  • Half day summer Fridays
  • Subsidies for health and dental insurance
  • Voluntary vision insurance enrollment
  • Access to 401k
  • Tax-free transit and parking benefits
  • Metro access
  • Exciting travel opportunities

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