Hospitality and Retail Staff- Wild Turkey Distillery

1 month ago

Lawrenceburg, United States Campari Group Full time
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Description

Retail Associates will support the Retail Supervisor and Operations Manager in all operations related to Guest Check in and retail in the Wild Turkey Brand Home.

Retail Associates will be responsible for monitoring the Any Road platform to check in and verify all guests visiting the Wild Turkey Brand Home. They will work with the Retail Supervisor and operations manager to achieve retail goals that contribute to the growth of the organization. Retail associates will manage the POS Retail associates will utilize positive communication and time management skills to bring sales growth to the brand.

Key Responsibilities and Activities
  • Works directly with the Retail Supervisor and Wild Turkey Brand House team to support day to day operational needs
    • Drives sales by responding to customer needs and suggestive selling
    • Processes and manages inventory
    • Assists with merchandising and visual displays
    • Assists with inventory counts and inventory receiving
    • Performs store opening and closing duties
    • Check in guests via the Any Road ticketing system
    • Verifying guest ID's during the check in process
    • Stocks shelves with merchandise
  • Delivers excellent customer service
    • Greets and assists customers
    • Responds to customer inquiries and complaints
    • Assists shoppers to find products
    • Processes guest payments
  • Cultivates a safe working environment and follows all health and safety requirements
    • Acts responsibly, at all times, concerning the consumption of any alcoholic beverages
    • Ensures store is kept neat and tidy throughout shift
    • Becomes familiar with all safety and crime-proofing protocols, including watching for suspect behavior and reporting it as soon as possible
    • Stays informed on government regulations regarding the handling of minors, persons appearing intoxicated and suspected third party purchases and acts accordingly, including the recording of such incidents, as directed by the Brand House Management team
  • Other duties as requested

Experience
  • 1+ years of experience working in retail sales
  • 1+ year in hospitality and customer service
  • Previous Beverage Alcohol Industry experience is an asset
  • Strong communication, initiative and time management skills
  • Computer literate-ability to operate ticketing system platform and Point of Sale system required

Skills

Functional:
  • Must be able to repeatedly lift at least 40 pounds
  • Ability to stand/walk for up to 8 hours, and able to frequently push, pull, squat, bend and reach
    • Enthusiastic and friendly in nature
  • Excellent communication skills, must be comfortable presenting to large groups of people
  • Manages competing priorities
  • Strong organizational skills
  • Adapts to fast-paced environment with changing circumstances
  • Positive can-do attitude and desire to make things happen

Schedule:
  • Wednesday through Sunday weekly
  • Black out periods for vacation requests presently April-May and September-October

Our commitment to Diversity & Inclusion:

At Campari Group we believe in building more value together, thus we see diversity in all forms as a source of enrichment. Our employment policies and practices ensure that we are committed to providing equal employment opportunities in all aspects of employment without regard to any individual's race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, sexual orientation, gender identity or characteristics or expression, political affiliation or activity, age, veteran status, citizenship, or any other characteristic protected by law.

Note to applicants:

Your application will be assessed based on your abilities, expertise, general knowledge and experience, not because of any confidential, proprietary or trade secret information you may possess. You must not disclose to Campari Group any such information. In the event that you are asked a question that cannot be answered without disclosure of any confidential, proprietary or trade secret information (including from a current or prior employer or their vendors or customers), you must decline to answer the question.

Notice to third party agencies:

Please refrain from cold-calling or emailing our executive leadership team or the HR community directly. The Talent Acquisition department manages centralized recruiting operations globally, including the selection and management of external suppliers. Currently, our preferred supplier list is at full capacity. To ensure we have your information on file for future consideration, we kindly request that you complete the online form provided here.

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