Client Partner

3 weeks ago

Los Angeles, United States Feels Like Full time

is a brand-new, 25-year-old digital design and innovation studio born out of .

Feels Like creates interfaces that do and feel more, for some of the pickiest brands in the world including tech and luxury brands like Google, LVMH, Airbnb and Moncler. Feels Like sets out with a bold ambition within digital design and innovation. We help brands connect with clients beyond just practical utility, on a deeper, more emotional level, through a process that balances data-informed methodology, artistic intuition, and technical innovation.

The studio operates independently out of its offices in Los Angeles and Barcelona and works cross-culturally with a team from around the globe. 

What we're looking for

We are looking for a Client Partner to join our team in Los Angeles – someone with an entrepreneurial mindset and a thorough business understanding, from street corners to board rooms. 

The Client Partner has 2 main goals:

  1. Grow existing client relationships, financially and creatively
  2. Generate new client relationships 

We are looking for someone with a point of view on the world and a burning ambition to challenge the status quo. We are on an exciting journey as a studio and want people who are looking to help build something different.

We are looking for a results-driven Client Partner to:

  • Lead the new business activity with the help of client services and the creative teams in both locations.
  • Steadfastly help drive the growth of the company including inbound and outbound lead generation strategies.
  • Be the main point of contact for our clients outside of the day-to-day running of projects
  • Oversee the client relationships in Los Angeles office and ensure we are positioned for both  financial as well as creative success, as measured by revenue growth, creative recognition and client satisfaction.
  • Provide direction to the internal team in regard to client business priorities, project briefings and presentations, strategic and creative reviews, cost and scope proposals in order to maximize our creative and financial outcome.
  • Interface with Project Directors and/or Producers who will be responsible for the day-to-day communication and production of client business. 
  • Working in a small team, be ready to roll up your sleeves and help produce project work if needed.

The person should be located close to Los Angeles, and should be able to travel to clients and to the different Studio locations when needed. The Client Partner will report to the MD of Feels Like.

Personality 

  • Can-do attitude.
  • A closer, when it comes to deals.
  • An instigator, when it comes to leads.
  • Inclusive mindset.
  • Believer in the power of the team.
  • See the big picture.

What we expect

  • Experience from a modern tech-driven company, digital agency, digital product studio or similar.
  • Deep understanding of digital, and how tech changes people's habits.
  • A love for new business, with documented results and contacts.
  • Strong negotiation and persuasion skills.
  • Experience in a multicultural work environment.

What we offer

  • Unlimited PTO.
  • Currently hybrid work policy, but mostly remote.
  • Summer Fridays (ending workday at 2pm) during July and August.
  • Paid Family Leave according to our Parental Pledge.
  • All inclusive health insurance plan covered at 85% for monthly premium.
  • 401k retirement plan.
  • Education allowance for attending workshops, events or conferences.
  • Wellness stipend, promoting physical and mental activity that's good for you.
  • An international and positive work environment with the most talented people.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.

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