Medical Office Receptionist
2 weeks ago
Our mission is to provide comprehensive, personalized, compassionate, and evidence-based care to individuals suffering from mental health disorders. PsychiaTreat is dedicated to offering a wide range of therapeutic modalities ranging from medication management, psychotherapy, and cutting edge treatments. Delivering an in-depth psychiatric evaluation that determines the best treatment for each individual. Every treatment plan is tailor-made to the patient's needs. Creating a safe and welcoming space for all people including the LGBTQIA+ community is of the utmost priority.
Position Responsibilities:
• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Obtaining patient authorization for medical records releases (HIPAA compliance)
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
• Measure and record vital signs and other duties as assigned
Required Qualifications:
• Minimum of a High School diploma
• 5 years relevant experience and/or training
• 3 years experience with EMR or EHR systems • 1+ years experience with patient scheduling
• Excellent organizational, communication and multi-tasking skills
• Strong verbal and written communication skills
• Ability to work independently on assigned tasks as well as accept direction
• Able to work collectively with administration, providers and team members
Preferred Qualifications:
• Experience in insurance billing
• Active CMA or CNA license
• Highly ambitious with a "self-starter" personality
• Background in a healthcare with a patient-facing position
Benefits:
• Competitive starting salary
• Generous PTO days
• Medical, dental, vision and 401k
• Bonus incentives
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