Current jobs related to Call Center Specialist, Evenings - Augusta - Piedmont Healthcare
-
Call Center Specialist
2 weeks ago
Augusta, United States Coforge Full timeJob Title: Call Center AgentSkills: VOICE, Call centerExperience: 1 to 5 YearsLocation: Augusta, GAJob Type: Full-timeWe at Coforge are Call Center Agent with the following skillset:Accurately performs insurance verification’s by taking inbound calls from or performing outbound calls to Insurance Agents/Regional Offices, and or research approved websites...
-
Call Center Specialist
2 days ago
augusta, United States Coforge Full timeJob Title: Call Center AgentSkills: VOICE, Call centerExperience: 1 to 5 YearsLocation: Augusta, GAJob Type: Full-timeWe at Coforge are Call Center Agent with the following skillset:Accurately performs insurance verification’s by taking inbound calls from or performing outbound calls to Insurance Agents/Regional Offices, and or research approved websites...
-
Call Center Specialist
2 weeks ago
Augusta, United States Coforge Full timeJob Title: Call Center AgentSkills: VOICE, Call centerExperience: 1 to 5 YearsLocation: Augusta, GAJob Type: Full-timeWe at Coforge are Call Center Agent with the following skillset:Accurately performs insurance verification’s by taking inbound calls from or performing outbound calls to Insurance Agents/Regional Offices, and or research approved websites...
-
Call Center Specialist
1 month ago
Augusta, United States Piedmont Augusta Hospital Full timeDescription: Under direct supervision, answers all calls directed to Hospitals main number, Answering Service call forwarding lines, general information inquiries, and internal extensions. Efficiently, courteously, and accurately answers/relays call information, with priority given to emergencies. Utilizes computerized system for locating physicians,...
-
Call Center Representative
4 months ago
Augusta, United States 116508 Innovation At Work Full timeJob DescriptionJob DescriptionDescription:Essential Duties & Responsibilities (included but not limited to)The candidate shall possess the ability to operate a switchboard with speed and accuracy. Ability to supervise subordinates. Ability to handle moderately complex clerical duties. Ability to deal effectively with department employees by telephone....
-
Call Center Representative
6 days ago
Augusta, United States EOTM - Partners Professional Full timeJob DescriptionJob DescriptionWe are seeking a Call Center Representative, for our client in the Augusta, Maine area. This is a Contract to Hire position Sunday – Thursday 40-hour work week 8:00 to 5:00 pm. $36,400 to 39,500/DOEKey Responsibilities:Input customer orders and credits accurately and in a timely manner.Assist customers with order-related...
-
Call Center Team Lead
10 hours ago
Augusta, Maine, United States Coforge Full timeJob Title: Call Center Supervisor/TrainerJob Location: Augusta, GAJob Type: FTE/HourlyDuration: Long TimeWe are seeking a highly skilled Call Center Supervisor/Trainer to join our team at Coforge. As a key member of our Customer Service Center of Excellence, you will be responsible for supporting, coaching, developing, and supervising a group of...
-
Support Services Specialist
4 weeks ago
Augusta, New Jersey, United States Center for Humanistic Change of NJ, Inc. Full timePosition OverviewSalary: $19.50 per hourSince its inception in 1982, Center for Humanistic Change of NJ, Inc. (CHCNJ) has been at the forefront of providing essential support services for individuals with developmental disabilities. Our organization is dedicated to fostering an environment that emphasizes independence, dignity, acceptance, and personal...
-
Employment Specialist
2 weeks ago
Augusta, Maine, United States Maine Medical Center Full timeEmpowering Individuals with Complex DisabilitiesMaine Medical Center is seeking a dedicated professional to join our team as a Rehabilitation and Employment Specialist. In this role, you will play a pivotal part in empowering individuals with complex disabilities to achieve their career goals.Key Responsibilities:As a Rehabilitation and Employment...
-
Employment Specialist
5 days ago
Augusta, Maine, United States Maine Medical Center Full timeEmpower Individuals with Complex DisabilitiesMaine Medical Center is seeking a dedicated professional to join our team as a Rehabilitation and Employment Specialist. In this role, you will play a pivotal part in empowering individuals with complex disabilities to achieve their career goals.Key Responsibilities:As a Rehabilitation and Employment Specialist,...
-
Customer Service Call Center
2 months ago
Augusta, United States Performance Foodservice Full timePerformance Foodservice - [Customer Service Representative] As a Customer Service Associate at Performance Foodservice, you'll: Assist customers with placing orders and resolving issues; Maintain accurate records of customer interactions and transactions; Provide product information and pricing details; Collaborate with sales team to ensure customer...
-
Cybersecurity Operations Center Specialist
2 weeks ago
Augusta, Maine, United States Cygnus Professionals Inc. Full timeAbout the RoleCygnus Professionals Inc. is seeking a highly skilled Cybersecurity Operations Center Specialist to join our team. As a key member of our Security Operations Center (SOC), you will play a critical role in protecting our clients' networks and systems from cyber threats.Key ResponsibilitiesPerform continuous monitoring of critical systems to...
-
Employment Specialist
3 weeks ago
Augusta, United States Maine Medical Center Full timeSummary Are you passionate about helping individuals with complex disabilities achieve their employment goals? We are seeking a dedicated professional to join our team, where you'll play a pivotal role in empowering others to find and sustain meaningful employment. Position Highlights: Full-time Growth: Largest Employer in the State and the largest...
-
Plasma Center Nurse
3 weeks ago
Augusta, Georgia, United States BioLife Plasma Services Full timeAbout the RoleAs a Medical Support Specialist at BioLife Plasma Services, you will play a vital role in ensuring the safety and well-being of our donors. Your primary responsibility will be to determine donor eligibility to donate plasma, manage donor adverse events, review laboratory test results, and notify donors of unsuitable test results.Key...
-
Clinical Nurse Specialist
4 weeks ago
Augusta, Maine, United States Augusta Center for Health & Rehabilitation Full timeJoin Our Team as a Clinical Nurse SpecialistA Rewarding WorkplaceAt Augusta Center for Health & Rehabilitation, we take pride in being recognized as a Certified Great Place to Work. Here, your contributions will hold significant meaning, allowing you to positively impact the lives of our elderly residents and their families. You will foster lasting...
-
Plasma Center Nurse
1 week ago
Augusta, Maine, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly skilled and compassionate Plasma Center Nurse to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the collection of high-quality plasma that will become life-changing medicines.Key...
-
Plasma Center Nurse
5 days ago
Augusta, Maine, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly skilled and compassionate Plasma Center Nurse to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the collection of high-quality plasma that will become life-changing medicines.Key...
-
Plasma Center Nurse
7 days ago
Augusta, Maine, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly skilled and compassionate Plasma Center Nurse to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the collection of high-quality plasma that will become life-changing medicines.Key...
-
Plasma Center Nurse
2 weeks ago
Augusta, United States Takeda Pharmaceutical Company Ltd Full timeBy clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job...
-
Staff Nurse
6 days ago
Augusta, Maine, United States Piedmont HealthCare Full timeJob SummaryWe are seeking a skilled and compassionate Registered Nurse to join our team at Piedmont Augusta. As a Staff RN, you will provide high-quality patient care in our Admit/Discharge Center, working evening shifts to ensure our patients receive the best possible care.ResponsibilitiesProvide nursing care to patients from birth through the lifecycle,...
Call Center Specialist, Evenings
4 months ago
Evening Shift: 3:00pm - 11:00pm
Job Summary:
Under direct supervision, answers all calls directed to Hospital's main number, Answering Service call forwarding lines, general information inquiries, and internal extensions. Efficiently, courteously, and accurately answers/relays call information, with priority given to emergencies. Utilizes computerized system for locating physicians, personnel, and patients. Serves as a major contact for all levels of personnel requiring on-call schedule information and access to off duty personnel. Will be involved in emergency and disaster preparedness situations.
Education:
High School Diploma or GED required.
Licensure/Certification:
N/A
Experience:
One (1) year of experience in a customer service environment required. Experience in a call center, switchboard, answering service, or message center with exposure to texting, paging, and Answering Service applications is preferred.
Knowledge, skills & abilities:
1. Typing 35 WPM required.
2. Working knowledge of personal computers and Windows based operating system.
3. Proficient with Word and Excel.
4. Ability to read, interpret, and apply written instructions.
5. Excellent verbal and written communications skills.
6. Exhibits understanding of difference between external, Answering Service and internal (departmental) calls in properly transferring calls, relaying messages, paging requested physicians or distributing information.
7. Demonstrates understanding of on-call schedules and contact methods.
8. Ability to maintain courteous and positive behavior in the face of repetitious and stressful challenges such as those encountered in a customer service setting.
9. Interpersonal skills which allow for group decision making, cooperation and understanding.
Physical Demands:
Must be able to sufficiently hear, interpret, and relay information given by callers to result in accurate call activity (i.e. transfer, message, provide room number, etc.). Sits in front of computer screen for their full shift. Requires manual dexterity sufficient to meet typing requirement. Must wear headset throughout shift assignment.
Work Environment:
Sits in a clerical setting with up to a maximum of 20 co-workers occupying the same room. Controlled work environment requires employee to not leave their seat without prior knowledge of a supervisor or co-workers. Conversations or other non-work related activity may be restricted based on call volumes. Noise level is controlled. Employee and customer conversations are monitored and recorded. May experience fluctuation in room temperatures. Emergency situations may cause high levels of stress. Manual dexterity associated with typing and keyboard manipulation. This is a 24 hour a day essential department. Flexibility with work hours is a must. Schedules may be changed and not permanent in most cases
