Customer Support Planner
1 month ago
Customer Support Planner & Heavy Maintenance Technician (HGES)
Dallas, TX, USAReq #899
Thursday, April 18, 2024
**Job Summary:**
The **Customer Support Planner & Maintenance Technician** will be responsible for performing maintenance in the field and the shop on mainly GE, CFM, and Pratt & Whitney commercial aircraft engines. The position is a 50/50 role and will require direct customer support as well as maintenance on engines. In the Customer Support Planner role, you will need to build customer relationships while promoting the company's capabilities; in the Maintenance Technician role, you will work on commercial aircraft engines, to include engine stand maintenance and engine preservations (which is required). Additionally, Global travel on short notice is a requirement (to this include after-hours, weekends and holidays).
**Essential Job Duties:**
**1.** Perform heavy maintenance on GE, CFM, and PW turbine engines around the world to the highest quality standards.
**2.** Gain knowledge of GES quality procedures per the Repair Station & Quality Manual (RSQM), including the FAA/EASA Part 145 regulations, requirements, and procedures.
**3.** Act in accordance with and meet the requirements of the RSQM, along with all other applicable regulations and company policies.
**4.** Professionally interact with customers and provide excellent customer service when interfacing with customers in the shop or field.
**5.** Have a positive attitude, and promote the business to internal and external customers, co-workers, or potential employees.
**6.** Read, interpret, and understand OEM technical data, maintenance manuals, service bulletins, FAA Airworthiness Directives, and other specifications to determine the maintenance procedure, method of repairing, and/or replacing malfunctioning or damaged components.
**7.** Be familiar with aircraft maintenance manuals (AMM) for multiple aircraft and engine configurations.
**8.** Remove, install, and repair aircraft engines (i.e., parts, fan blades, engine mounts, and other items as required).
**9.** Perform accessory inventories and other inspections, as needed.
**10.** Effectively utilize Quantum Control and JETRAXX systems within six months.
**11.** Approach work with the "can-do" spirit and attitude.
**12.** Properly use torque wrenches, calibrated tools, and special tooling, as required.
**13.** Operate borescope equipment efficiently.
**14.** Co-lead a job in the shop or field.
**15.** Ensure work scopes are within the FAA 145 repair station capability and engine inductions are set.
**16.** Review special or new scopes for capability, parts, tools, AD/SB research, and technical data requirements
**17.** Accurately track the cost of work orders and turnaround time (TAT)
**18.** Meet or exceed customer requirements
**19.** Constantly communicate between customer and operations
**20.** Manage engines from contract to close out
**21.** Ability to work closely with materials, logistics, accounting, technicians, and management
**22.** When needed, review invoices, create sales orders, purchase orders, and repair orders
**23.** Ensure profitability on work orders and run status reports frequently (weekly, monthly, etc.)
**24.** Able to travel globally for fieldwork, when necessary.
**25.** Weekend and holiday work may be required.
**Other Duties and Responsibilities**
1.Participate in proactive team efforts to achieve departmental and company goals
2. Perform other duties as assigned. Assistance in other departments may be needed.
3. Weekend and holiday work may be required as well as domestic and international travel.
**Accountabilities:**
Accountable toHeavy Maintenance Manager
**Minimum Job Qualifications:**
1. 4-year degree or equivalent MRO experience in Aviation
2. FAA Airframe and Power Plant Certificate (A&P)
3. One to three years of industry experience working as a technician on turbine engines or an acceptable combination of education, training, and/or experience
4. 1-year of OEM heavy maintenance turbine experience or as a GES Leasing Maintenance Tech.
5. GE90, CF34, CFM56, LEAP, V2500, PW1000/1500G, PW2000/4000, RB211, and Trent heavy engine experience desired.
6. Heavy maintenance experience on TAY, SPEY, PW300, JT15, PT6, PW100, and PW200 a plus.
7. Experience with heavy maintenance repairs, AD/SB compliance, engine "C" checks, LRU, and external component R&R, BSI, and inspections on all models preferred.
8. Intermediate to advanced user of Adobe DC & Microsoft Office Programs (Outlook, Word, Excel, PowerPoint)
9. Read, write, and understand the English language.
10. Process US Passport or can obtain one
11. Class C driver's license.
**Physical Requirements:**
1. Must be able to lift 85 lbs. unassisted
2. May be exposed to loud noise
3. Able to bend, stoop, kneel and stand for prolonged periods, climb steps, ladders, and/or service stands
4. Use of hands and fingers to handle or feel
5. Ability to talk, hear and smell
6. Reach/handle items, work with fingers, and perceives attributes of object and materials
7. May need to work outside.
8. Must be enrolled in the DOT-approved random drug and alcohol testing program.
9. Normal or corrected hearing
10. May need to work in hot or cold weather conditions
11. Visual acuity must be a minimum of 20/40 corrected and must be able to distinguish color
**_This company considers candidates without regard to their race, color, religion, sex, sexual orientation, gender identity, and national origin._**
**Other details**
+ Job FamilyHGES-Texas
+ Job FunctionPlanning
+ Pay TypeHourly
+ Travel RequiredYes
+ Travel %5
+ Required EducationCertification
+ Job Start DateMonday, May 6, 2024
Apply Now
<
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
We have other current jobs related to this field that you can find below
-
Customer Support Planner
2 weeks ago
Dallas, Texas, United States HAECO Full timeCustomer Support Planner & Heavy Maintenance Technician (HGES)Dallas, TX, USAReq #899Thursday, April 18, 2024Job Summary: The Customer Support Planner & Maintenance Technician will be responsible for performing maintenance in the field and the shop on mainly GE, CFM, and Pratt & Whitney commercial aircraft engines. The position is a 50/50 role and will...
-
Customer Support Planner
4 weeks ago
Dallas, United States HAECO Full timeJob Summary:The Customer Support Planner & Maintenance Technician will be responsible for performing maintenance in the field and the shop on mainly GE, CFM, and Pratt & Whitney commercial aircraft engines. The position is a 50/50 role and will require direct customer support as well as maintenance on engines. In the Customer Support Planner role, you will...
-
Resource Planner
4 weeks ago
Dallas, United States Daltile Full timeDal-Tile is currently seeking an exceptional Resource Planner to join our TEAM! The Resource Planner will respond to complex issues from various company departments, analyze customer demand & sales forecast, and evaluate and update data within the various planning systems.Primary Objective:Manufactured Product Resource Planners determine which products to...
-
Demand Planner
4 weeks ago
Dallas, United States JBAndrews Full timeJBAndrews is currently collaborating with an industry leading organisation within the Building Products industry to identify a Demand Planner, located in Dallas. The ideal Candidate will have strong analytical skills, experience in demand forecasting, proficiency with planning software, and effective collaboration abilities.Key Responsibilities: Develops an...
-
Demand Planner
4 weeks ago
Dallas, United States JBAndrews Full timeJBAndrews is currently collaborating with an industry leading organisation within the Building Products industry to identify a Demand Planner, located in Dallas. The ideal Candidate will have strong analytical skills, experience in demand forecasting, proficiency with planning software, and effective collaboration abilities.Key Responsibilities: Develops an...
-
Media Planner
4 weeks ago
Dallas, United States Imaginuity Full timeMEDIA PLANNERABOUT IMAGINUITY®Imaginuity is the integrated agency that is reimagining marketing for the connected age. The agency’s proprietary customer data platform, AdScience®, collects, manages, analyzes, and activates data to drive efficient conversion across the customer journey. Headquartered in Dallas, Texas, Imaginuity provides integrated...
-
Media Planner
4 weeks ago
Dallas, United States Imaginuity Full timeMEDIA PLANNERABOUT IMAGINUITY®Imaginuity is the integrated agency that is reimagining marketing for the connected age. The agency’s proprietary customer data platform, AdScience®, collects, manages, analyzes, and activates data to drive efficient conversion across the customer journey. Headquartered in Dallas, Texas, Imaginuity provides integrated...
-
Media Planner
4 weeks ago
Dallas, United States Imaginuity Full timeMEDIA PLANNER ABOUT IMAGINUITY® Imaginuity is the integrated agency that is reimagining marketing for the connected age. The agency’s proprietary customer data platform, AdScience®, collects, manages, analyzes, and activates data to drive efficient conversion across the customer journey. Headquartered in Dallas, Texas, Imaginuity provides...
-
Media Planner
2 weeks ago
Dallas, United States Imaginuity Full timeMEDIA PLANNERABOUT IMAGINUITY®Imaginuity is the integrated agency that is reimagining marketing for the connected age. The agency’s proprietary customer data platform, AdScience®, collects, manages, analyzes, and activates data to drive efficient conversion across the customer journey. Headquartered in Dallas, Texas, Imaginuity provides integrated...
-
Media Planner
3 weeks ago
Dallas, United States Imaginuity Full timeMEDIA PLANNER ABOUT IMAGINUITY® Imaginuity is the integrated agency that is reimagining marketing for the connected age. The agency’s proprietary customer data platform, AdScience®, collects, manages, analyzes, and activates data to drive efficient conversion across the customer journey. Headquartered in Dallas, Texas, Imaginuity provides...
-
Media Planner
2 weeks ago
Dallas, United States Imaginuity Full timeMEDIA PLANNERABOUT IMAGINUITY®Imaginuity is the integrated agency that is reimagining marketing for the connected age. The agency’s proprietary customer data platform, AdScience®, collects, manages, analyzes, and activates data to drive efficient conversion across the customer journey. Headquartered in Dallas, Texas, Imaginuity provides integrated...
-
Merchandise Planner
3 weeks ago
Dallas, United States Cannify Full timeCompany Description Cannify is a Modern Wholesale Platform for Counter Culture Goods. We serve as the connection between the best brands and retailers in the industry. Role Description This is a full-time on-site role for a Merchandise Planner at our Dallas, TX location. The Merchandise Planner will be responsible for day-to-day tasks such as analytical data...
-
Medical Planner
2 weeks ago
Dallas, Texas, United States Hoefer Wysocki Full timeMedical PlannerAbout the Job: Are you a Healthcare Planner looking to join a dynamic team? Hoefer Welker is currently seeking an experienced Healthcare Planner who will be responsible for programming, master planning, design, and clinical planning to ensure excellence in design and project delivery.Essential Responsibilities:Demonstrate expertise in clinical...
-
Material Planner
4 weeks ago
Dallas, United States Daltile Full timeDal-Tile is currently seeking an exceptional Material Planner to join our TEAM! As the Material Planner, we need someone who is ready to provide a variety of support such as communicating with various business groups on the production, planning and distribution of productions schedules and purchase orders. Primary Objective:Coordinates the production,...
-
Attendee Engagement Senior Planner
3 weeks ago
Dallas, United States Atlantic Group Full timeLocation: Dallas County, TX, Texas Type: Temporary Job #36440 Salary: $20.00 Position Overview - Attendee Engagement Senior Planner: An industry leader in research and events management is seeking an Attendee Engagement Senior Planner to implement programs elevating conference experiences. The ideal candidate will develop content and initiatives...
-
Material Planner
2 weeks ago
Dallas, Texas, United States Dal-Tile Full timeDal-Tile is currently seeking an exceptional Material Planner to join our TEAM As the Material Planner, we need someone who is ready to provide a variety of support such as communicating with various business groups on the production, planning and distribution of productions schedules and purchase orders. Primary Objective Coordinates the production,...
-
Material Planner
4 weeks ago
Dallas, United States Dal-Tile LLC Full timeDal-Tile is currently seeking an exceptional Material Planner to join our TEAM! As the Material Planner, we need someone who is ready to provide a variety of support such as communicating with various business groups on the production, planning and distribution of productions schedules and purchase orders.Primary ObjectiveCoordinates the production, purchase...
-
Strategic Planner
3 weeks ago
Dallas, United States Parkland Memorial Hospital Full timeAnalyzes information from internal and external sources to develop business cases that drive informed decision making. Builds and maintains market data and analytic resources to support strategic and business planning. Minimum Specifications Educatio Planner, Strategic, Support, Business, Health, Department Leader, Healthcare, Business Services
-
Production Planner
2 weeks ago
Dallas, United States Dal-Tile LLC Full timeDal-Tile is currently seeking an exceptional Material Planner to join our TEAM! As the Material Planner, we need someone who is ready to provide a variety of support such as communicating with various business groups on the production, planning, and distribution of production schedules and purchase orders. Primary Objective:Coordinates the production,...
-
Production Planner
3 weeks ago
Dallas, United States Dal-Tile LLC Full timeDal-Tile is currently seeking an exceptional Material Planner to join our TEAM! As the Material Planner, we need someone who is ready to provide a variety of support such as communicating with various business groups on the production, planning, and distribution of production schedules and purchase orders. Primary Objective:Coordinates the production,...
