Registered Client Service Assistant

2 weeks ago

Raleigh, United States Towne Family of Companies Full time
Primary Purpose:

Assists financial advisors with providing efficient, quality service to clients

Essential Responsibilities:

  • Answers telephones and screens calls for financial advisors
  • Interacts daily on the phone and in person with prospective and existing clients including handling basic inquiries and providing quotes
  • Solicits and receives orders for the financial advisor and services less active accounts when needed
  • Researches client and security information through the back office system
  • Processes and follows up on client documentation for proper maintenance of accounts
  • Prepares letters, forms and spreadsheets to assist with servicing existing clients and prospecting for new clients
  • Creates and maintains records and files
  • Maintains databases and creates reports using portfolio software programs
  • Assists financial advisors with marketing efforts including seminars, etc.
  • Receives and processes securities
  • Trains other service associates when needed
  • Supervises other support staff when needed under direction of supervisor
  • Cross-trains on other operational functions and performs back-up in these areas as needed

Minimum Required Skills and Competencies:

  • Must project an excellent customer service attitude
  • Good interpersonal skills to deal with clients, financial advisors and other staff
  • Strong written and verbal communication skills sufficient to deal with financial advisors, clients and other staff
  • Professional and pleasant appearance and demeanor to work with clients
  • Ability to work under pressure and meet daily deadlines
  • Ability to work independently
  • Good organizational skills to be able to prioritize tasks
  • Good analytical skills to be able to research account information
  • Mathematical abilities sufficient to process account and transaction information
  • Ability to operate general office equipment (copier, fax, etc.)
  • Computer skills adequate for creating/maintaining databases and the ability to learn various software packages
  • Series 7 required and Series 63 if required in the state
  • High School graduate or equivalent
  • Regular attendance is required

Desired Skills and Competencies:

  • At least 5 years securities industry or related work experience preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Client Services Manager

    3 weeks ago

    Raleigh, United States Pegasus Residential Full time

    ** Client Services Manager - Assistant Manager** **Job Category****:** Community Assistant Manager **Requisition Number****:** CLIEN002833 Showing 1 location **Job Details** **Description** **Client Services Manager** Our fast-paced company culture mixes challenge and excitement to create an environment of professionalism and engagement seldom seen or...

  • Client Service Associate

    2 weeks ago

    Raleigh, United States BCI - Brokerage Consultants Inc Full time

    Client Service Associate | Raleigh, NC (In Office) | ~$70k; flexible based on qualifications Wealth planning firm seeks Client Service Associate with friendly personality, relevant experience/licenses, and enterprising mindset. Responsibilities: Coordinate client meetings and serve as point of contact for greeting clients in-office Assist with account...

  • Client Service Associate

    2 weeks ago

    Raleigh, United States BCI - Brokerage Consultants Inc. Full time

    Client Service Associate | Raleigh, NC (In Office) | ~$70k; flexible based on qualificationsWealth planning firm seeks Client Service Associate with friendly personality, relevant experience/licenses, and enterprising mindset. Responsibilities:Coordinate client meetings and serve as point of contact for greeting clients in-office Assist with account...

  • Client Services Assistant

    4 weeks ago

    Raleigh, United States L&E Research, Inc. Full time

    Job DescriptionJob DescriptionL&E Research is looking for folks with great people skills. We have been lauded by publications such as Carolina Parent and The Business Journal for how great we are to work with and how family friendly we are.This is a part time position in which employees work an average of 10-25 hours per week hosting our marketing research...

  • Client Service Associate

    3 weeks ago

    Raleigh, United States Kestra Financial Independent Advisor Full time

    Who We are:Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us in our mission of helping clients achieve their financial goals. This is an opportunity to play a key role in the future success of our growing high quality organization.We take an integrated approach with our clients that is custom tailored...

  • Client Service Associate

    3 weeks ago

    Raleigh, United States CareerBuilder Full time

    Who We are: Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us in our mission of helping clients achieve their financial goals. This is an opportunity to play a key role in the future success of our growing high quality organization. We take an integrated approach with our clients that is custom...

  • Client Services Coordinator/Marketing Assistant

    20 hours ago

    Raleigh, United States Educated Solutions Corp Full time

    Our Client, a leader in commercial real estate and facilities/asset management is seeking to add a *Client Services Coordinator/Marketing Assistant* to its team. This role will work in *Raleigh, NC *and *works Monday – Friday, 8am – 5pm. *This is a *contract role* that pays *$21-22.75 per hour.**Responsibilities:** Provide high-level administrative...

  • Client Service Associate

    2 weeks ago

    Raleigh, United States Kestra Financial Independent Advisor Full time

    Who We are: Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us in our mission of helping clients achieve their financial goals. This is an opportunity to play a key role in the future success of our growing high quality organization. We take an integrated approach with our clients that is custom...

  • Client Service Associate

    4 weeks ago

    Raleigh, United States Kestra Financial Independent Advisor Full time

    Job DescriptionJob DescriptionWho We are:Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us in our mission of helping clients achieve their financial goals. This is an opportunity to play a key role in the future success of our growing high quality organization.We take an integrated approach with our...

  • Client Service Associate

    1 day ago

    Raleigh, United States Kestra Financial Full time

    Who We are:Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us in our mission of helping clients achieve their financial goals. This is an opportunity to play a key role in the future success of our growing high quality organization.We take an integrated approach with our clients that is custom tailored...

  • Client Service Associate

    4 weeks ago

    Raleigh, United States Kestra Financial Full time

    Who We are:Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us in our mission of helping clients achieve their financial goals. This is an opportunity to play a key role in the future success of our growing high quality organization.We take an integrated approach with our clients that is custom tailored...

  • Client Service Associate

    3 weeks ago

    Raleigh, United States Kestra Financial Full time

    Who We are:Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us in our mission of helping clients achieve their financial goals. This is an opportunity to play a key role in the future success of our growing high quality organization.We take an integrated approach with our clients that is custom tailored...

  • Client Services Coordinator

    2 weeks ago

    Raleigh, United States Gotcha Covered Blind and Decorating Center Full time

    DescriptionThe primary duties of the Client Services Coordinator are to schedule appointments for installations, and promptly answer the phone to assist with general client inquiries. Assistance with showroom walk-ins may be needed. At the time of installation scheduling, you will collect client balances and request reviews. Throughout the day, assistance...

  • Client Services Coordinator

    20 hours ago

    Raleigh, United States Gotcha Covered Blind and Decorating Center Full time

    Description The primary duties of the Client Services Coordinator are to schedule appointments for installations, and promptly answer the phone to assist with general client inquiries. Assistance with showroom walk-ins may be needed. At the time of installation scheduling, you will collect client balances and request reviews. Throughout the day, assistance...

  • Registered Client Service Assistant

    2 weeks ago

    Raleigh, United States Towne Bank Full time

    Primary Purpose: Assists financial advisors with providing efficient, quality service to clients Essential Responsibilities: * Answers telephones and screens calls for financial advisors * Interacts daily on the phone and in person with prospective and existing clients including handling basic inquiries and providing quotes * Solicits and receives orders...

  • Client Services Coordinator

    1 week ago

    Raleigh, United States Nextaff Raleigh Full time

    Job DescriptionJob DescriptionClient Services CoordinatorMonday - Friday, 9AM - 5PMHybrid Position (T/TH in-office)Pay: $18/hr.Contract Position through February/March 2025 The Client Services Coordinator works closely with the designated CS team overseeing our client accounts. This role is responsible for supporting various aspects of the candidate and...

  • Client Service Coordinator

    2 weeks ago

    Raleigh, United States Kestra Financial Independent Advisor Full time

    The Client Service Coordinator is critical to providing superior client experience. This position utilizes excellent customer service, attention to detail, and time management skills • Supports Financial Advisor/Senior Client Service Associate of a large book of business including handling all administrative functions for Financial Advisors and the firm ...

  • Client Service Coordinator

    1 week ago

    Raleigh, United States Kestra Financial Full time

    The Client Service Coordinator is critical to providing superior client experience. This position utilizes excellent customer service, attention to detail, and time management skills Supports Financial Advisor/Senior Client Service Associate of a large book of business including handling all administrative functions for Financial Advisors and the firm ...

  • Client Service Coordinator

    4 weeks ago

    Raleigh, United States Kestra Financial Full time

    The Client Service Coordinator is critical to providing superior client experience. This position utilizes excellent customer service, attention to detail, and time management skills Supports Financial Advisor/Senior Client Service Associate of a large book of business including handling all administrative functions for Financial Advisors and the firm...

  • Client Service Coordinator

    1 month ago

    Raleigh, United States Kestra Financial Independent Advisor Full time

    Job DescriptionJob DescriptionThe Client Service Coordinator is critical to providing superior client experience. This position utilizes excellent customer service, attention to detail, and time management skills• Supports Financial Advisor/Senior Client Service Associate of a large book of business including handling all administrative functions for...