Front Desk Associate

3 weeks ago

Brick, United States Planet Fitness Full time
Who We Are:
 At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing

Joining the PF family means being part of a company that is based on an established culture and strong set of values.  It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of

Who You Are:
 All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®

Characteristics that will make you a perfect match for our Front Desk Associate: 

You:
  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are a quick study with the ability to apply what you have learned during online and hands-on training.

About the Front Desk Associate Role:
 As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience

Daily responsibilities for the Front Desk Associate also include:
  • Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)

About Your Qualifications:
  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Willing to become CPR/AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency
Physical Demands of the Front Desk Associate:
  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks. 
More reasons to join Planet Fitness
  • Medical, Dental, and Vision Insurance*
  • Vacation*/Sick Time/Holiday Pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan
  • Term Life Insurance*
  • Healthcare and Dependent Care Flexible Spending Accounts*
  • Employee perks and discounts
  • Engaging team-building competitions and social events

*Please note that certain benefits listed above are for full-time employees only

 

Health and Safety Requirements: Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

  • Front Desk Associate Specialist

    2 weeks ago

    Brick, United States Planet Fitness Full time

    Customer Service Excellence at Planet FitnessWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team. As a key member of our staff, you will be responsible for providing exceptional service to our members, ensuring a positive experience in our Judgement Free Zone.Responsibilities:Greet and assist members with any...

  • Front Desk Medical Assistant

    5 days ago

    Brick, United States Freeman Orthopedic & Sports Medicine Full time

    Key ResponsibilitiesThis is an exciting opportunity for a motivated and results-driven individual to join our team as a Front Desk Medical Assistant. Your primary responsibilities will include answering phones, fielding questions from patients, and assisting nurses and doctors with basic medical care and procedures.

  • Dental Front Desk Specialist

    2 weeks ago

    Brick, United States MAX Surgical Specialty Management Full time

    Job SummaryWe are seeking a highly skilled Patient Care Coordinator to join our team at Coastal Oral Surgery in New Jersey.ResponsibilitiesThis role involves coordinating patient care activities, communicating with patients and families, and maintaining accurate records.Provide exceptional customer service over the phone and in-person.Maintain patient...

  • Customer Service Ambassador

    2 weeks ago

    Brick, United States Planet Fitness Full time

    Unlock Your Potential as a Front Desk AssociateAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where every interaction matters?About the Role:This is a full-time opportunity with a competitive salary of $45,000 - $60,000 per year, depending on experience.You will work closely with our management...

  • Fitness Program Coordinator Director

    4 days ago

    Brick, United States Nick Catone LLC Full time

    Job SummaryWe are seeking an experienced Fitness Program Coordinator Director to join our team at Nick Catone LLC. In this role, you will be responsible for managing the front desk area and smoothie bar, assisting with questions from members and prospective members, and providing exceptional customer service. The ideal candidate will have excellent...

  • Medical Reception Team Member

    4 days ago

    Brick, United States Shore Cardiology Consultants Full time

    Company OverviewShore Cardiology Consultants is a leading provider of cardiovascular services, dedicated to improving the lives of patients through innovative treatments and compassionate care. We are seeking a highly organized and customer-focused Front Desk Receptionist to join our team.Salary InformationWe offer a competitive salary of $50,000 - $60,000...

  • Sales Floor Associate

    4 weeks ago

    Brick, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Cashier & Front End Services team. As a Sales Floor Associate, you will be responsible for creating a welcoming environment for customers, answering their questions, and helping them find what they need. Your strong work ethic, enthusiasm, and ability to adapt to...

  • Front Desk Healthcare Assistant

    6 days ago

    Brick, United States Shore Cardiology Consultants Full time

    Job DescriptionAs a Medical Receptionist at Shore Cardiology Consultants, you will be the first point of contact for our patients. Your excellent communication skills and organizational abilities will ensure a seamless experience for our patients.Responsibilities:Manage patient check-ins and check-outsRespond to phone calls and patient inquiriesSchedule...

  • Retail Store Associates and Stockers

    7 months ago

    Brick, United States Big Lots Full time

    Big Lots! - 135 Van Zile Road , Brick Plaza Shopping Center [Retail Sales / Team Member] As a Store Associate at Big Lots!, you'll: Greet and assist customers as needed in order to maintain the highest level of customer service; Maintain and operate point-of-sale systems efficiently and accurately; Drive customer loyalty program participation; Perform daily...

  • Radiology Technician

    2 months ago

    Brick, United States Physicians Practice Enhancement LLC Part time

    Job DescriptionJob DescriptionPartnership Health an outpatient Family Practice in Brick, NJ is seeking an experienced Part Time X-ray technician.Schedule will be Tuesdays 9-5 plus every other weekend Saturday and Sunday from 8am-1pmAbout the Role:We are seeking a highly skilled Radiology Technician to join our team on a part-time basis. As a Radiology...

  • Fitness Program Manager

    4 days ago

    Brick, United States Nick Catone LLC Full time

    $45,000 - $60,000 per yearJob Description:Career Opportunities:Manage daily operations at our mixed martial arts facility.Engage with members and potential members on various communication platforms in a timely manner.Develop email campaigns and marketing ads for social media and promotional platforms.Create a Marketing Map of events throughout the...

  • Business Operations Manager

    6 days ago

    Brick, United States Nick Catone LLC Full time

    Job Title: Business Operations ManagerEstimated Salary: $50,000 - $70,000 per yearAbout the Role:The ideal candidate will be responsible for overseeing daily operations at Nick Catone LLC, a family-run business providing mixed martial arts programs. This includes managing social media platforms, generating email campaigns, creating marketing materials, and...

  • Dental Assistant

    7 months ago

    Brick, United States Cambridge Dental Group Full time $30 - $34

    Job description$1,000 signing Bonus , to be paid after 3 months and an additional $1000 bonus after six months of employment!Seeking Full time RDA for general practice. Monday, Tuesday, Wednesday, Thursday and Friday.Responsibilities: Responsible for assisting the general dentistProvide clinical support by assisting the dentist in various dental...

  • Operations Coordinator

    1 week ago

    Brick, United States Nick Catone LLC Full time

    Job Title: Operations ManagerLocation: Our state-of-the-art mixed martial arts facilitySalary Range: $45,000 - $60,000 per yearAbout the RoleThis role offers an exceptional opportunity to join our team as an Operations Manager and contribute to the success of our dynamic mixed martial arts facility. As an integral part of our management team, you will...

  • Assistant Store Manager

    4 weeks ago

    Brick, United States Extra Space Storage Full time

    Job DescriptionJob DescriptionAs an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.  Extra Space Storage is the largest self storage company in the United States by store count, with...

  • Business Operations Manager

    4 weeks ago

    Brick, United States Nick Catone LLC Full time

    Job OverviewNick Catone LLC is a family-run business that offers mixed martial arts programs for individuals of all age groups to maintain their fitness goals, alongside hosting top-notch coaches and fighters who train for professional careers.SalaryThe estimated annual salary for this role is $45,000-$60,000 based on industry standards and...

  • Dental Support Professional

    4 weeks ago

    Brick, United States Cambridge Dental Group Full time

    Cambridge Dental GroupWe are seeking a highly skilled and dedicated Dental Support Professional to join our team. As a key member of our dental team, you will play a vital role in ensuring the delivery of exceptional patient care and contributing to the overall success of our practice.About the RoleThe successful candidate will have a strong background in...

  • Store Manager

    4 weeks ago

    Brick, United States Extra Space Storage Full time

    Job DescriptionJob DescriptionAs a Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.  Extra Space Storage is the largest self-storage company in the United States by store count, with over 3,600...

  • Customer Service Manager

    4 weeks ago

    Brick, United States Burlington Full time

    About BurlingtonWe are a rapidly growing retail brand, dedicated to delivering exceptional customer experiences. Our team is passionate about providing top-notch service and ensuring our stores run smoothly.As a Customer Service Manager or Retail Operations Supervisor at Burlington, you will be an integral part of our store leadership team. You will work...