Business Operations Manager

1 week ago


Brick, United States Nick Catone LLC Full time
Job Overview

Nick Catone LLC is a family-run business that offers mixed martial arts programs for individuals of all age groups to maintain their fitness goals, alongside hosting top-notch coaches and fighters who train for professional careers.

Salary

The estimated annual salary for this role is $45,000-$60,000 based on industry standards and location.

Responsibilities

We are seeking an experienced Operations Manager to oversee daily operations, manage staff, and provide exceptional customer service. Key responsibilities include:

  • Engaging with members and potential members through timely communication across various platforms.
  • Managing social media platforms, including Instagram and Facebook pages, to engage with the community.
  • Creating email campaigns and marketing ads for promotional purposes.
  • Developing a Marketing Map to showcase events throughout the year.
  • Greeting members, prospective members, and guests while delivering top-notch customer service.
  • Generating membership sales through sign-ups and earning commissions.
  • Assisting with inquiries regarding the facility, class schedule, membership options, and providing tours to prospective members.
  • Maintaining the online store to sell merchandise directly to consumers.
  • Leading the front desk area and smoothie bar teams.
  • Ensuring compliance with company policies and procedures.
Requirements

To succeed in this role, you will need:

  • A strong background in operations management or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Proficiency in social media management and marketing.
  • Familiarity with customer relationship management (CRM) software.
Benefits

Nick Catone LLC offers a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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