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Client Relations Representative

4 months ago

Sacramento, United States Nexus HR Services Full time

Client Relations Representative - Sacramento, CA

Compensation: $22 - $24 per hour

New graduates are welcome to apply

The Perks:

  • Comprehensive health, dental, and vision benefits

  • Generous paid leave so you can recharge

  • Development opportunities to help you grow

  • Collaborative, supportive workplace with a community vibe

Client-highlighted qualifications - Virtual communication skills are a must - agility in navigating Google Meet or Zoom indicates you’re a fit  You must be comfortable speaking with and meeting clients in a professional atmosphere. And you must love to craft polite, diplomatic, and supportive emails.

About the Job:

Unleash your potential as a client relations rockstar We're seeking a people-person extraordinaire to join our fun and dynamic digital marketing team If you thrive on building relationships, solving problems, and delivering excellence, this is the opportunity for you. We need a client relations guru who will be our clients’ best friend and fiercest advocate. Get ready to shine in virtual meetings and make your mark

We’re a company of high-achieving marketing professionals teaming up to make a difference in global business and our local communities. Passionate about service quality, exceeding expectations, and continuous improvement, we deliver the marketing that builds a buzz.

Duties and Responsibilities: 

  • Build strong, optimistic relationships by deeply understanding client needs and going above and beyond

  • Stay ahead of the curve by researching and analyzing the competition

  • Master multi-tasking by seamlessly juggling client requests, questions, and workflows

  • Provide exceptional customer service that leaves clients raving

  • Collaborate with team leads to ensure flawless execution and on-time deliveries

  • Diligently maintain client data and project management systems

  • Navigate multiple, fast-paced projects with ease and agility

  • Continuously innovate by recommending process improvements

  • Drive growth by nurturing existing client relationships

Qualifications:

  • At least 2 years of experience working in a business-to-business customer service or administrative capacity preferred

  • At least 2 years of experience in a marketing-related role preferred

  • Energy, optimism, and a drive to succeed in our fast-paced environment

  • A keen eye for detail and strong organizational skills

  • Outstanding research, prioritization, and time management abilities

  • Flexibility to adapt and thrive amid changing priorities

  • Creativity and problem-solving talent to tackle any challenge

  • Proficiency in virtual meeting platforms

  • Excellent verbal/written communication skills to convey complex ideas clearly

  • Experience with ClickUp, Google Suite, and HubSpot is a huge plus

  • Ability to work on-site at our vibrant Sacramento, CA office

Benefits:

  • Dental

  • Vision

  • Medical

  • 401k

  • Paid Leave

  • Others