Manager of Technical Services

1 month ago


Grand Prairie, United States Safran Group Full time

1.0 SUMMARY OF JOB PURPOSE

Support Safran Power Units customers and worldwide members with technical advice and solutions.

2.0 ESSENTIAL DUTIES AND RESPONSIBILITIES

* Advises executive management and other members of the Safran Power Units team on product issues in support of customer operations.
* Responds to customer and shop personnel requests for technical support in order to maintain product integrity.
* Prepares reports required to support customer and company operations.
* Conducts Engineering Investigations in support of customer requirements.
* Understands how to manage and prepare responses to both external and internal Customers requests while taking into account the constraints of the company.
* Coordinates with Safran Power Units Toulouse engineering and support staff to ensure accurate and timely response to customer inquiries and issues.
* Coordinates with customer engineering staff to ensure timely responses to technical issues.
* Coordinates all quality issues to ensure satisfactory resolution.
* Coordinates with Safran Power Units staff to ensure technical accuracy of operations and support of customer technical issues.
* Coordinates with Safran Power Units teams and customer program management (RR & USN) for RCM and AGE studies
* Develops and coordinates approval for repair schemes applicable to MRO (maintenance repair overhaul) equipment and overseeing MRB activity.
* Visits customer sites, hosts customer visits, and attends meetings as necessary to promote positive customer relationships.
* Travel required - 20%, including internationally.

3.0 SCOPE AND ACCOUNTABILITIES

* Develops procedures, identifies technical issues, and recommends solutions to fulfill customer objectives; recommends expenditures.
* Participate in continuous monitoring of internal controls where necessary and ensure compliance.
* Manage "Incident" & "Non Incident" Investigation processes: work scoping, progress validation, findings review, root cause identification, report(s) issuance, initiating action plan for root cause elimination - coordinate with Safran Power Units Design Office as need be,
* Manage Operator Technical Assistance process: troubleshooting in the aim of allowing safe continued operation of Engine or Equipment & preventing unnecessary removals,
* Manage In-Service product Reliability Study & participate in Product Improvement processes: assist with data collection, perform analysis, generate conclusions, provide in-service highlights reports and initiate Design Change requests.



  • Grand Prairie, United States Safran Group Full time

    1.0 SUMMARY OF JOB PURPOSE Support Safran Power Units customers and worldwide members with technical advice and solutions. 2.0 ESSENTIAL DUTIES AND RESPONSIBILITIES * Advises executive management and other members of the Safran Power Units team on product issues in support of customer operations. * Responds to customer and shop personnel requests for...


  • Grand Prairie, United States Safran Power Units Full time

    Job Description 1.0 SUMMARY OF JOB PURPOSE Support Safran Power Units customers and worldwide members with technical advice and solutions. 2.0 ESSENTIAL DUTIES AND RESPONSIBILITIES • Advises executive management and other members of the Safran Power Units team on product issues in support of customer operations. • Responds to customer and shop...


  • Grand Prairie, Texas, United States Safran Power Units Full time

    Job Description 1.0 SUMMARY OF JOB PURPOSE Support Safran Power Units customers and worldwide members with technical advice and solutions.2.0 ESSENTIAL DUTIES AND RESPONSIBILITIES Advises executive management and other members of the Safran Power Units team on product issues in support of customer operations. Responds to customer and shop personnel...


  • Grand Prairie, Texas, United States Republic Services Full time

    ABOUT THE COMPANYJoin an industry leader with Republic Services, Inc., a company dedicated to environmental services.Our comprehensive set of services includes recycling, waste, special waste, hazardous waste, and field services.We are committed to advancing circularity and decarbonization to create a sustainable world through partnerships with...


  • Grand Prairie, United States Impact Fire Services Full time

    Academy Fire Life Safety offers national one-stop fire and life safety services through our network of self-perform districts and trusted vendor partners. Our experienced account managers ensure clients across the country receive the same quality service for fire safety systems. We combine unmatched industry knowledge and scale with personal service and...


  • Grand Prairie, United States Safran Helicopter Engines Full time

    Job Description The ideal candidate will technically assess the reason for return of engines, modules, FCU/HMU's, or isolated parts to TMUSA in order to develop a comprehensive workscope document describing the series of operations to be performed in accordance with the TMF technical documentation. The candidate will also provide technical assistance...


  • Grand Prairie, United States Trispoke managed services Full time

    Job DescriptionJob DescriptionTechnical Editor/Writer Grand Prairie, TX (Hybrid)Shift: 4/10, 1st shiftDescription:IES Technical Publications WriterTechnical Writer that provides a wide array of technical documentation written to Military Specifications. Primary responsibilities include developing and validating Interactive Electronic Technical Manuals...


  • Grand Prairie, United States Dansources Technical Services Full time

    Job DescriptionJob DescriptionElectrical, Electronic and Electro-mechanical (EEE) Components Engineer -Grand Prairie, TX *Secret Clearance Required or ability to obtain required***Must be local to the Grand Prairie, TX site**This is an electronic component engineering position, where candidate will be supporting design engineer to help evaluating components...


  • Grand Prairie, United States Dansources Technical Services Full time

    Job DescriptionJob DescriptionCircuit Design Engineer - Secret Clearance - Hybrid Remote (Less than 50%)Grand Prairie, TXCandidates must be local to the Grand Prairie, TX site.Lockheed Martin is seeking an Electrical Engineer for a missile development program.Tasks will include - Technical support to Supplier Management Teams (SMT); Develop electrical...


  • Grand Prairie, United States Safran Group Full time

    The ideal candidate will technically assess the reason for return of engines, modules, FCU/HMU's, or isolated parts to TMUSA in order to develop a comprehensive workscope document describing the series of operations to be performed in accordance with the TMF technical documentation. The candidate will also provide technical assistance as required to both...

  • HVAC Service Manager

    1 month ago


    Grand Prairie, United States Elmer's Home Services Heating & Air Conditioning Full time

    Job DescriptionJob DescriptionHVAC Service Manager – DFWIf you're a dedicated air-conditioning and heating professional looking for a reputable company to build a long-term career with, then you've just found it! Elmer's Home Services in Grand Prairie, TX is hiring a Service Manager who can effectively manage and motivate our DFW Team. If you...


  • Grand Prairie, Texas, United States Texas Health & Human Services Commission Full time

    Manager IIIUnder the general supervision of the Regional Director for Administrative Services, administers and directs Business Services programs for a geographic area designated by HHSC. Responsible for employing appropriate organizational and management skills to carry out policies, procedures, and standards. Accountable for the quality of management...


  • Grand Prairie, United States Texas Department of Aging & Disability Services Full time

    Job Description: Property Manager III Under the supervision of the Regional Business Services Manager, the Regional Business Services Officer coordinates and executes the administrative support services for all HHS agency programs in a regional geographic area. Work involves a wide range of facility support activities, includes functions such as facility...

  • Technical Writer

    3 days ago


    Grand Prairie, United States System One Full time

    Technical Writer/ Editor Location: Grand Prairie, TX (On-site at least 50% of the time) Job Description: We are seeking a Technical Writer to provide a wide array of technical documentation written to Military Specifications. The primary responsibilities include developing and validating Interactive Electronic Technical Manuals (IETMs), Depot...

  • Project manager

    1 month ago


    Grand Prairie, United States Kelly Services Full time

    Job Title: Project Manager - Sales & Marketing Location: Dallas-Fort Worth (DFW) Metro Area Job Type: Full-time About the Role: Our customer is seeking a dynamic and motivated Project Manager to join our Sales and Marketing team in the DFW metro area. This role requires a self-starter with excellent organizational skills, a positive attitude, and a reliable...


  • Grand Prairie, United States Employee Owned Holdings, Inc. Full time

    Job DescriptionJob DescriptionHydraquip is looking for a candidate who wants to contribute on a significant way with our largest clients and vendors to join our 100% employee-owned company. Hydraquip has offices in TX, LA, OK, CO and TN - providing motion control solutions for hydraulic, pneumatic, and electrically powered applications. The Customer Service...


  • Grand Prairie, United States Employee Owned Holdings, Inc. Full time

    Job DescriptionJob DescriptionHydraquip is looking for a candidate who wants to contribute on a significant way with our largest clients and vendors to join our 100% employee-owned company. Hydraquip has offices in TX, LA, OK, CO and TN - providing motion control solutions for hydraulic, pneumatic, and electrically powered applications. The Customer Service...


  • Grand Prairie, United States Johnson Service Group Full time

    Job DescriptionJob DescriptionMust be local to Grand Prairie, TX as this position will require you to be on site at least 50% of the time.IES Technical Publications WriterTechnical Writer that provides a wide array of technical documentation written to Military Specifications. Primary responsibilities include developing and validating Interactive Electronic...


  • Grand Prairie, Texas, United States Texas Department of Aging & Disability Services Full time

    Admin Assistant III Position at Our CompanyAre you a detail-oriented individual with a passion for administrative tasks and document management? If so, we have an exciting opportunity for you to join our team as an Administrative Assistant III.Job Description:As an Administrative Assistant III, you will be responsible for overseeing the document services...


  • Eden Prairie, United States C4 Technical Services Full time

    Site Reliability Engineer Location: Remote PURPOSE: This position covers detailed knowledge in operating systems, operational tools, Networks, data base management software and other similar systems support software. Focuses primarily on information and document requirements for data, workflow, logical process, hardware and operating system environment,...