Front Desk Customer Service Representative

1 week ago


Chantilly, United States Carroll Water Full time
Are you an outgoing professional who enjoys working with Customers? Are you organized and able to multi task? If you said yes, this position is for you

Carroll Water is seeking a full-time front desk Customer Service Representative to help us in our growing office. This is a Monday - Friday, 8 am - 4:30 pm position located in our Chantilly office.

Duties/Responsibilities:

- Team environment but requires the candidate to be self-motivated.

- Answering phone calls in a timely manner.

- Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.

- Appointment setting with customers and keep CRM updated at all times.

- Work directly with service manager to schedule efficient service routes and routines.

- Collects and enters orders for new or additional products or services.

- Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.

- Ensures that the appropriate actions are taken to resolve customers' problems and concerns.

- Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.

- Performs administrative work as assigned.

Knowledge/Experience:

- Excellent communication skills including active listening.

- Service-oriented and able to resolve customer grievances.

- Proficient computer skills with the ability to learn new software.

- Ability to multi-task and work in a fast-paced environment.

- Must be organized.

About Carroll Water Systems

Founded in 1983 by Ron Smith. Ron's goal was to provide Carroll County, Maryland with clean drinking water. After many years building Carroll Water in 2015 his son, Brian, purchased the company. Brian worked in the company since he was 12 years old. Since acquiring the company Brian's vision has continued to surpass all expectations, acquiring Harr Well Drilling in 2016 and Jones Well Drilling in 2022, to make Carroll Water Systems a leader in the Water Treatment and Well Drilling industry.

*All new hires must pass a pre-employment background check*

Carroll Water does not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Carroll Water does business.

  • Chantilly, United States Carroll Water Full time

    Are you an outgoing professional who enjoys working with Customers? Are you organized and able to multi task? If you said yes, this position is for you! Carroll Water is seeking a full-time front desk Customer Service Representative to help us in our growing office. This is a Monday - Friday, 8 am - 4:30 pm position located in our Chantilly office. ...


  • Chantilly, Virginia, United States Heartland Dental Full time

    Front Desk CoordinatorEstimated Salary: $45,000 - $55,000 per year.About the Job:This Front Desk Coordinator position at Heartland Dental offers an exciting opportunity to join our dynamic team. As a key member of our front office team, you will be responsible for providing exceptional patient service and support.Key Responsibilities:Greet and welcome...


  • Chantilly, Virginia, United States Scenthound Full time

    Scenthound is a dynamic company dedicated to providing exceptional service and health solutions for dogs. We are seeking a motivated Front Desk Associate to join our team.As a key member of our front desk, you will be responsible for driving membership sales through education and customer engagement. Your primary goal will be to increase average ticket...


  • Chantilly, Virginia, United States Scenthound Full time

    Scenthound is a fast-paced and dynamic company that provides health solutions for dogs. We are looking for a talented Front Desk Associate to join our team and drive membership sales.As a key member of our front desk, you will be responsible for educating customers about our products and services, promoting memberships and services, and managing customer...

  • Front Desk Associate

    3 months ago


    Chantilly, United States Scenthound Full time

    Perks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options Competitive hourly base pay, plus tips; sales bonuses Medical, dental, and vision insurance benefits Merit-based pay increases Paid Vacation Complimentary service membership About the Position: The Sales & Front Desk Associate is a key...


  • Chantilly, United States Gastro Health Full time

    Gastro Health is seeking a Full-Time Front Desk Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off...

  • Front Desk Agent

    3 months ago


    Chantilly, United States Extended Stay Chantilly Dulles S Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...


  • Chantilly, United States Dream Smile Family Dentistry Full time $18 - $23

    Dental Front Desk and Billing CoordinatorWe are seeking to fill an  opening for a  dental front desk position /billing coordinator for the right candidate. We are looking for someone with  dental experience , ability to make decisions as well as exceptional communication skills. We would like a team player who is excited about their career in dental and...

  • Customer Service

    5 days ago


    Chantilly, United States Disability Solutions Full time

    Job ID: 24-04436 Service Desk Support (Entry Level) Chantilly, VA Pay From: $59,000 per year MUST: Top Secret Clearance required Experienced Service Desk Support (Entry Level) 3+ years of relevant experience Must have outstanding customer service skills. Desire to work with customers in person on a daily basis. Bachelors preferred ...

  • Customer Service

    4 days ago


    Chantilly, United States Disability Solutions Full time

    Job ID: 24-04439 Service Desk Support (Mid Level) Chantilly, VA Pay From: $68,000 per year MUST: Top Secret Clearance required Experienced Service Desk Support (Mid Level) 5+ years of relevant experience Must have outstanding customer service skills. Desire to work with customers in person on a daily basis. Bachelors preferred DUTIES: ...

  • Customer Service

    4 days ago


    Chantilly, United States Quadrant Full time

    Job ID: 24-04439 Service Desk Support (Mid Level) Chantilly, VA Pay From: $68,000 per year MUST: Top Secret Clearance required Experienced Service Desk Support (Mid Level) 5+ years of relevant experience Must have outstanding customer service skills. Desire to work with customers in person on a daily basis. Bachelors preferred DUTIES: ...

  • Customer Service

    23 hours ago


    Chantilly, United States Quadrant Full time

    Job ID: 24-04439 Service Desk Support (Mid Level) Chantilly, VA Pay From: $68,000 per year MUST: Top Secret Clearance required Experienced Service Desk Support (Mid Level) 5 years of relevant experience Experience supporting Financial Systems Must have outstanding customer service skills. Desire to work with customers in person on a daily basis. Bachelors...

  • Customer Service

    2 days ago


    Chantilly, United States Quadrant, Inc. Full time

    Service Desk Support (Entry Level) Chantilly, VA Pay From: $59,000 per year MUST: Top Secret Clearance required Experienced Service Desk Support (Entry Level) 3+ years of relevant experience Experience supporting Financial Systems Must have outstanding customer service skills. Desire to work with customers in person on a daily basis....

  • Customer Service

    2 days ago


    Chantilly, United States Quadrant, Inc. Full time

    Service Desk Support (Mid Level) Chantilly, VA Pay From: $68,000 per year MUST: Top Secret Clearance required Experienced Service Desk Support (Mid Level) 5+ years of relevant experience Experience supporting Financial Systems Must have outstanding customer service skills. Desire to work with customers in person on a daily basis....


  • Chantilly, Virginia, United States Scenthound Full time

    **Job Summary:**We are seeking a skilled Sales & Front Desk Associate to represent our brand and promote dog health and wellness services. This role requires strong communication skills, attention to detail, and the ability to work independently.**Key Responsibilities:Develop membership leads and follow up with potential membersAnswer phone calls, schedule...


  • Chantilly, United States U-Haul International, Inc Full time

    Assist customers inside and outside a U-Haul center with U-Haul products and services. Pump propane. Do storage walks and repairs. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Cl Customer Service Representative, Customer Service, Representative, Retail


  • Chantilly, Virginia, United States Air One Tech LLC Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team at Air One Tech LLC as a Full-Time Customer Service Representative.The ideal candidate will possess strong communication skills, be able to multi-task, and have experience with dispatching and customer service.The estimated salary for...


  • Chantilly, Virginia, United States Red Robin Full time

    Are you a people person who loves working in a fast-paced environment? Do you have excellent customer service skills and the ability to multitask? If so, we may have the perfect role for you!About the JobAs a Red Robin Host, you'll be responsible for providing an exceptional guest experience by greeting guests, taking reservations, and being part of the...


  • Chantilly, Virginia, United States Ted Britt Auto Group Full time

    We are seeking a skilled Customer Service Representative to join our team at Ted Britt Auto Group.This is an exciting opportunity for a customer-focused individual to provide exceptional service and support to our valued customers. As a Customer Service Representative, you will be responsible for ensuring that every customer interaction is positive and...


  • Chantilly, Virginia, United States Amentum Full time

    Job DescriptionWe are seeking a skilled Custumer Service Representative to join our team at Amentum. This role involves handling customer inquiries, resolving issues, and providing top-notch support.The ideal candidate will possess excellent communication skills, a strong understanding of customer service principles, and the ability to work in a fast-paced...