Front Desk Support Specialist

7 days ago


Chantilly, Virginia, United States Scenthound Full time

Scenthound is a fast-paced and dynamic company that provides health solutions for dogs. We are looking for a talented Front Desk Associate to join our team and drive membership sales.

As a key member of our front desk, you will be responsible for educating customers about our products and services, promoting memberships and services, and managing customer expectations. You will also need to resolve customer concerns and retain memberships.

The ideal candidate will possess strong sales and customer service skills, with the ability to learn about our products and services to educate dog parents. You will also need to effectively communicate with team members and customers, both in person and over the phone.

This role offers competitive hourly pay, plus tips, medical, dental, and vision insurance benefits, merit-based pay increases, paid vacation, and complimentary service membership. If you are a driven individual with a passion for sales and customer service, we encourage you to apply.

**Annual Salary Range:** $38,000 - $58,000

**Job Responsibilities:

  • Drive membership sales through health and wellness education
  • Manage customer expectations; Resolve customer concerns; Retain memberships
  • Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable


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