See more Collapse

Service Advisor

2 months ago

Anchorage, United States Swickard Auto Group Full time
Job Type

Full-time

Description

We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker and are looking for a challenging and rewarding opportunity - we want to hear from you

If you have experience in hospitality, guest services, or just simply love making people happy, we'd like to help you translate those skills into a successful career in the retail automotive business.

How You Will Make an Impact

Our guests seek luxury, value, and world-class service. As a Service Advisor (Express), you will set and achieve a vision for operating the service department at maximum production, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales and profit objectives, and maintaining service records. You will directly impact whether we become our guest's favorite place to purchase, lease, or service their vehicle.

What Winning Looks Like:
  • Demonstrating a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
  • Greet guests promptly
  • Meet with guests and review services owed from point of purchase of their vehicle
  • Increase guest satisfaction by building relationships with guests
  • Maintain the company's standards for ethical business practices, professional image, orderliness, hospitality, and employee and community relations
  • Monitor the progress of each vehicle throughout the day and update guests frequently
  • Increase profitability by maximizing sales and executing retail promotions
  • Responsible for overseeing the technician working on customers' vehicles including their time management, efficiency, parts ordering, and job completion times
  • Participate in the development and documentation of standard operating procedures (SOP) as appropriate
  • Explain all work completed to guests

Skills Needed to Win:
  • High school diploma or equivalent
  • Accredited training in service advisor skills, customer satisfaction, and quality control
  • Minimum 1-year automotive service advisor experience
  • Basic automotive knowledge
  • Ability to concentrate and accomplish tasks despite interruptions
  • Ability to perform a variety of tasks simultaneously
  • Positive attitude, high energy, and friendly
  • Must have a valid driver's license

About Us
  • We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
  • Swickard has positioned itself as a leader in the automotive industry working with brands like Mercedes Benz, Toyota, Lexus, Porsche, Audi, Honda, GMC, and Jaguar-Land Rover among others.
  • We have over 2,000 employees at 28 dealerships in 5 states...and we are still growing
  • We were ranked as the 2nd fastest growing auto group in 2021 by Automotive News
  • We are a team. Everyone plays a role in our success.
  • We are a hospitality company that happens to be in the automotive industry.

Benefits of Working at Swickard:
  • Ongoing training and support
  • Opportunities for continued personal and professional growth
  • We are an equal opportunity employer and value diversity, inclusion, and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristics protected under applicable State or Federal laws and regulations.

Competitive benefits package:
  • Insurance: medical, dental, vision, life, and pet insurance
  • Optional disability coverage
  • 401k plan
  • Paid Holidays
  • PTO

To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.

Salary Description

$20 per hour plus bonuses

We have other current jobs related to this field that you can find below

  • Service Advisor.

    2 months ago

    Anchorage, United States Midas Alaska Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceDental insuranceHealth insurancePaid time offTraining & development At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive...

  • Service Advisor

    1 week ago

    Anchorage, United States Simard Automotive Full time

    Job DescriptionJob DescriptionService Advisor Position at Simard Automotive - with opportunities in Fairbanks and Anchorage, AK!Are you a seasoned professional in the Automotive Industry with a minimum of 5 years of experience, including at least 1 year as a store manager? Are you ready for a career move that involves living in Alaska and becoming part of...

  • Ford Service Advisor

    3 weeks ago

    Anchorage, United States Kendall Dealership Holdings LLC Full time

    Job DescriptionJob DescriptionDescription:Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Anchorage. We are looking for a Service Advisor to join our Service team. At Kendall Ford Lincoln of Anchorage, our Service Department is a fast-paced environment serving clients throughout the...

  • Automotive Service Advisor

    2 months ago

    Anchorage, United States Kendall Dealership Holdings LLC Full time

    Job DescriptionJob DescriptionDescription:Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Anchorage. We are looking for a Service Advisor to join our Service team. At Kendall Ford Lincoln of Anchorage, our Service Department is a fast-paced environment serving clients throughout the...

  • Service Advisor

    2 months ago

    Anchorage, United States Midas Alaska Full time

    Benefits: 401(k) matching Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of...

  • Quick Lane Service Advisor

    3 weeks ago

    Anchorage, United States Kendall Dealership Holdings LLC Full time

    Job DescriptionJob DescriptionDescription:Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Anchorage. We are looking for a Quick Lane Service Advisor to join our team. At Kendall Ford of Anchorage our Service Department is a fast-paced environment serving clients throughout the...

  • Quick Lane Service Advisor

    2 months ago

    Anchorage, United States Kendall Dealership Holdings LLC Full time

    Job DescriptionJob DescriptionDescription:Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Anchorage. We are looking for a Quick Lane Service Advisor to join our team. At Kendall Ford of Anchorage our Service Department is a fast-paced environment serving clients throughout the...

  • Parts Advisor

    5 hours ago

    Anchorage, United States Lithia Driveway Full time

    Dealership: L0148 Chevrolet of South Anchorage Chevrolet of South Anchorage Now Hiring for a Parts Advisor!!! Pay Range: $3K - $5K/monthly (DOE) Lithia Motors is looking for ambitious Parts Advisor to join our busy Parts Department! As we continue to expand, we are searching for candidates who have a positive attitude, great work ethic, and a passion for...

  • Parts Advisor

    2 months ago

    Anchorage, United States Lithia Motors Full time

    Dealership: L0106 Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage Lithia Chrysler Jeep Dodge Ram of Anchorage Now Hiring a Parts Advisor!! Pay Range: $18-$20/Hourly DOE We are looking for an ambitious Parts Advisor to join our busy Parts Department! As we continue to expand, we are searching for candidates who have a positive attitude, great work ethic, and...

  • Parts Advisor

    4 weeks ago

    Anchorage, United States Lithia Motors Full time

    Dealership: L0148 Chevrolet of South Anchorage Chevrolet of South Anchorage Now Hiring for a Parts Advisor!!! Pay Range: $3K - $5K/monthly (DOE) Lithia Motors is looking for ambitious Parts Advisor to join our busy Parts Department! As we continue to expand, we are searching for candidates who have a positive attitude, great work ethic, and a passion for...

  • Anchorage Toyota Express Lube Service Advisor

    3 weeks ago

    Anchorage, United States Kendall Dealership Holdings LLC Full time

    Job DescriptionJob DescriptionDescription:Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Anchorage, Alaska. We are looking for an Express Lube Service Advisor to join our Express Lube Team. At Kendall Toyota Lexus of Anchorage our Service Department is a fast-paced environment...

  • Anchorage Toyota Express Lube Service Advisor

    1 month ago

    Anchorage, United States Kendall Dealership Holdings LLC Full time

    Job DescriptionJob DescriptionDescription:Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Anchorage, Alaska. We are looking for an Express Lube Service Advisor to join our Express Lube Team. At Kendall Toyota Lexus of Anchorage our Service Department is a fast-paced environment...

  • Anchorage Toyota Express Lube Service Advisor

    15 hours ago

    Anchorage, United States Kendall Automotive Group Full time

    Job Type Full-time Description Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Anchorage, Alaska. We are looking for an Express Lube Service Advisor to join our Express Lube Team. At Kendall Toyota Lexus of Anchorage our Service Department is a fast-paced environment serving clients...

  • Life Insurance Advisor

    2 months ago

    Anchorage, United States Barnes Agency Full time

    Job DescriptionJob Description🌟 Join Our Team: Life Insurance Advisor🌟Are you a passionate go-getter with a knack for building relationships and driving results? Do you thrive in a dynamic environment where your efforts are rewarded? We're seeking a motivated Life Insurance Advisor to join our team and revolutionize the way people approach life...

  • Life Insurance Advisor

    1 week ago

    Anchorage, United States Barnes Agency Full time

    Job DescriptionJob Description🌟 Join Our Team: Life Insurance Advisor🌟Are you a passionate go-getter with a knack for building relationships and driving results? Do you thrive in a dynamic environment where your efforts are rewarded? We're seeking a motivated Life Insurance Advisor to join our team and revolutionize the way people approach life...

  • Financial Advisor

    4 weeks ago

    Anchorage, United States S Piper Staffing LLC Full time

    Title: Financial Advisor (CFP Required) Type: Full-time / Perm / Fully On-site Salary: 125K - $250K/annually, depending on location and experience. Locations: Anchorage, AK Portland, OR Seattle, WA Bellevue, WA Fort Worth, TX Reno, NV Summary: Our client is seeking an experienced, driven, senior-level Financial Advisor to join their rapidly growing wealth...

  • Cultural Enrichment Advisor

    2 weeks ago

    Anchorage, United States Cook Inlet Tribal Council Inc Full time

    Job DescriptionJob DescriptionCOOK INLET TRIBAL COUNCIL, INC.JOB DESCRIPTIONJob Title: Cultural Enrichment AdvisorDepartment: Youth Empowerment Services (YES)Reports To: YES Program ManagerSupervises: NoneFLSA Status: Non-ExemptPay Grade: N3Job Type: Regular, Part-TimeAKBCU: No ICPA: YesGeneral Functions: The Cultural Enrichment Advisor will assist the Lead...

  • Financial Advisor

    2 weeks ago

    Anchorage, United States New York Life Full time

    Financial Advisor The New York Life Insurance Agent's role is all about building relationships with and providing the right products and services that can best meet the needs of their clients. New York Life has been helping generations of Americans attain their financial goals through our nationwide agent force for more than 175 years. Our agents' abilities...

  • Financial Aid Advisor- FT- ANC

    2 weeks ago

    Anchorage, United States Charter College Full time

    The Financial Aid Advisor (FAA) is a member of the Student Finance team that closely partners with the Admissions team. If you have two (2) years of previous financial aid or banking experience , we want to talk with you! The primary focus of this position is to explain all funding sources available to a student and ensure all necessary documentation is...

  • Veterans Benefits Advisor

    3 weeks ago

    Anchorage, United States Charter College Full time

    The Financial Aid Advisor (FAA) is a member of the Student Finance team that closely partners with the Admissions team. The primary focus of this position is to explain all funding sources available to a student and ensure all necessary documentation is complete and submitted to the Student Finance department for each enrolled student. The Financial Aid...