Customer Service Representative

1 day ago


Columbia, United States Dasmen Residential Full time
DASMEN Residential is seeking to hire a full time Customer Service Representative for our Property in Columbia.

What you will be doing:
  • Respond to inquiries via inbound and outbound service; telephone interactions to address a variety of tenant inquiries in a consistently polite manner
  • Forwarding specific inquiries as directed for priority resolution
  • Documenting each encounter/resolution in the computer tracking system
  • Strong capacity to retain information
  • Aptitude to deliver on all tenant requests/concerns with a friendly and professional demeanor.
  • Enjoy working in a fast-paced environment while maintaining a professional attitude
  • Self-motivated and able to work independently and adhere to assigned schedule with minimal assistance
  • At ease with multi-tasking in several computer applications at once while holding a conversation with a customer

Requirements

Requirements

What skills you will need
  • One year of previous call center experience.
  • Passion to meet or exceed performance goals
  • Working in a time-sensitive environment
  • Computer savvy and can resolve minor technical issues with minimal assistance?

Pay range is $14-17/hr

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