Client Service Associate

2 weeks ago


Somerville, United States Profits Marketing Group Full time

At our company, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Service and Customer Service Team. Their determined efforts in providing our clients with excellent customer service has overall improved the quality of our client service. With our client’s upcoming expansion, we are looking to extend our Client Service Associate. If you are team-spirited, share a passion in cultivating relationships, and have a desire to assist others, then the Client Service Associate role was made for you  

Responsibilities of a Client Service Associate: 

  • Establish and maintain long lasting business and client relationships 
  • Identify, troubleshoot, and provide clients resolutions to their issues and concerns 
  • Maintain open communication between our clients, their consumers, and our Client Service Associate Team 
  • Utilize product knowledge to upsell products and services as needed and assist our sales team in new client acquisitions 
  • Provide clients with an individualized purchasing experience and utmost customer service 
  • Coordinate with sales team to ensure process orders are completed 
  • Document client’s contact information, ensure their purchase order is correct, and submit all information accordingly to our Senior Client Service Associate 
  • Collaborate with fellow Client Service Associates, and other Customer Service and Sales team members that all sales targets are met 
 

The Ideal Candidate as a Client Service Associate: 

  • High School Diploma or equivalent certification required 
  • Bachelor’s Degree in Business Administration, Communications, Marketing, or other related fields preferred 
  • 1-3 years of experience working in Client Service, Customer Service, Hospitality, Sales, or other related fields preferred 
  • People-oriented and passionate about building relationships 
  • Charismatic and personable demeanor that transpires to fellow Client Service Associates and other Customer Service team members 
  • Results driven and self-motivated to improve interpersonal skills 
  • Practices active listening and is empathetic to client’s concerns
  • Solution-oriented and takes initiative in resolving unexpected challenges



#LI-Onsite


 

Powered by JazzHR



  • Somerville, United States Profits Marketing Group Full time

    At our company, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Service and Customer Service Team. Their determined efforts in providing our clients with excellent customer service has overall improved the quality of our client service....


  • Somerville, United States Profits Marketing Group Full time

    Job Description Job Description Our Business Firm is the leader in direct marketing, sales and promotional services. Our expert team of Direct Marketing and Sales Associates are helping transform our clients’ business into leaders of their market. We are seeking an entrepreneurial mindset with strong relationship-building and customer-facing skills to join...


  • Somerville, United States Circle Fitness Llc Full time

    The Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators...


  • Somerville, United States dancker Full time

    Job DescriptionJob DescriptionJOB RESPONSIBILITIESThis very dynamic, fast paced position, providing the highest level of customer and sales support by assisting the furniture division by managing assigned accounts from point of order processing through installation/invoicing. Responsible for the coordination with other dealership functions and outside...


  • Somerville, United States dancker Full time

    JOB RESPONSIBILITIESThis very dynamic, fast paced position, providing the highest level of customer and sales support by assisting the furniture division by managing assigned accounts from point of order processing through installation/invoicing. Responsible for the coordination with other dealership functions and outside resources to ensure stellar account...


  • Somerville, United States dancker Full time

    JOB RESPONSIBILITIESThis very dynamic, fast paced position, providing the highest level of customer and sales support by assisting the furniture division by managing assigned accounts from point of order processing through installation/invoicing. Responsible for the coordination with other dealership functions and outside resources to ensure stellar account...


  • Somerville, United States dancker Full time

    JOB RESPONSIBILITIESThis very dynamic, fast paced position, providing the highest level of customer and sales support by assisting the furniture division by managing assigned accounts from point of order processing through installation/invoicing. Responsible for the coordination with other dealership functions and outside resources to ensure stellar account...


  • Somerville, United States Triumvirate Environmental Full time

    **Environmental Health & Safety Associate, Sustainability Specialist** Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking an Environmental Health & Safety Associate, Sustainability Specialist for our Professional Services** **team. You will gain vast knowledge of the sustainability marketplace to provide...


  • Somerville, Massachusetts, United States The TJX Company Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...


  • Somerville, United States The TJX Company Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...


  • Somerville, United States Tufts University Full time

    Overview: The Tufts Office of University Strategy and Program Development tackles the most interesting and pressing challenges in higher education through critical strategic planning, advisory, and analytical support. The Office serves the University as a partner to Tufts’ schools and the central administration in the identification and development of...

  • Retail Sale Associate

    3 weeks ago


    Somerville, United States CareerBuilder Full time

    About the Job Universal Lacrosse is looking for a Retail Sales Associate to provide excellent customer service and service customers during weekday daytime hours. Job Position: Retail Store Associate (PT) - Somerville Position Overview: Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help...


  • Somerville, United States Athleta Full time

    AthletaAthleta - JobID: 295844 [Store Associate] As Retail Sales Associate at Athleta, you'll: Engage and connect with customers by providing excellent customer service; Become an expert in product and use this expertise to educate, inform, inspire and outfit the customer; Offer information to the customer on current merchandise assortment, store promotions...


  • Somerville, United States Modern Woodmen of America Full time

    Overview The Modern Woodmen – Somerville office is seeking a motivated and driven individual to join our team as an Associate Financial Representative. This role offers an opportunity to partner with a respected local business and work alongside the Managing Partner and Senior Financial Representative. The ideal candidate will maintain existing...


  • Somerville, United States Modern Woodmen of America Full time

    Overview The Modern Woodmen – Somerville office is seeking a motivated and driven individual to join our team as an Associate Financial Representative. This role offers an opportunity to partner with a respected local business and work alongside the Managing Partner and Senior Financial Representative. The ideal candidate will maintain existing...


  • Somerville, United States VetProCentral Full time

    Job DescriptionJob DescriptionWe have an amazing privately owned practice in NJ is seeking 1-2 Associate Veterinarians to join our growing team. We are a privately owned small animal practice and have been a staple in the central New Jersey area for many years. We offer full medical and surgical, orthopedic and canine reproduction services within the tri...

  • Case Manager

    2 weeks ago


    Somerville, United States Bay Cove Human Services Full time

    Case Manager - Co-Occurring Enhanced Services - Men's Residence - Highland Ave (Part-Time)Somerville, MA, USA Req #2035Wednesday, March 20, 2024Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing...


  • Somerville, Massachusetts, United States ABM Industries, Inc Full time

    The Regional Account Manager (RAM) provides sales leadership for a designated number of strategic accounts.The RAM Partners with key customer management and stakeholders and will identify, plan, and execute growth strategies and tactics for large-scale facilities services initiatives with janitorial, the ABM EnhancedClean Program, facility services...


  • Somerville, United States Mass General Brigham Health Plan Full time

    **Customer Service Professional** - (3289981) As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete...


  • Somerville, United States The Home for Little Wanderers Full time

    Provide age-appropriate, culturally sensitive In Home Therapy services for clients and families. Provide intensive family therapy. Act as a liaison with collateral agencies and programs. Identify and utilize community resources that support children' Mental Health, Counselor, Mental, Health, Diversity, Healthcare