Durable Medical Equipment Coordinator

3 weeks ago


Alsip, United States Doubek Medical Group Full time
Doubek Medical Supplies is a local, independently owned medical equipment provider offering a full range of respiratory equipment and accessories for the homecare patient to aid in a better quality of living. We are currently seeking a full-time Customer Service Associate to join our team in Alsip, IL.

The Respiratory Customer Service Associate will ensure that new and current client relationships are nurtured while effectively, correctly and efficiently receiving and processing incoming orders. They will primarily work in the Respiratory division of Doubek Medical Supply and will have the opportunity to learn the various types of respiratory health equipment we provide.

Service Associate Responsibilities:
  • Answer incoming phone calls and monitor inbound fax work list to receive incoming orders from clients and referral sources in a timely and courteous manner.
  • Enter New Clients into company database for assigned product groups. Also, call New Clients to take orders and verify information for assigned product groups.
  • Enter, Print, Fax, & Log CMNs into the database for assigned product groups.
  • Procure all documentation as it pertains to the clients & insurance requirements. Also, process orders as received for assigned area and set-up auto-replenishment templates as applicable.
  • Verify insurance for clients as applicable Medicare, Medicaid (i.e., Public Aid, IHFS), BC/BS, and Private Insurance.
  • Address clients' and referral sources' complaints, concerns, problems and requests. Follow-up on the procuring of required patient file documentation in a timely manner.
  • Log all client complaints in the Complaint section of the patient notes in the company computer database.

Alternate Assignments (as assigned):
  • Receive, process and maintain facility orders and delivery orders.
  • Schedule and perform CPAP set-ups, fittings, and stock fittings.
  • Scan and index files into the scanning database as needed.
  • Set-up and/or Process automatically generated orders.


  • Alsip, United States Doubek Medical Group Full time

    **The Durable Medical Equipment (DME) Customer Experience Associate must be eager-to **_Schedule: Monday-Friday_** The DME Service Associate's primary role is to ensure that new and current client relationships are nurtured while effectively, accurately, and efficiently receiving and processing incoming orders. Duties include, but are not limited to, the...


  • Alsip, United States Doubek Medical Group Full time

    Job DescriptionJob DescriptionIs your passion helping others? Join our team and start making a difference!The Durable Medical Equipment (DME) Customer Experience Associate must be eager-to- learn and possess a diligent work ethic. Also the candidate must bring a compassionate and can-do mentality to the job. DME/HME industry experience is preferred, but not...


  • Alsip, United States Doubek Medical Group Full time

    **_Doubek Medical Supplies is a local, independently owned medical equipment provider offering a full range of respiratory equipment and accessories for the homecare patient to aid in a better quality of living. We are currently seeking a full-time Customer Service Associate to join our team in Alsip, IL._** **_ The Respiratory Customer Service Associate...


  • Alsip, United States Doubek Medical Group Full time

    Is your passion helping others? Join our team and start making a difference!The Durable Medical Equipment (DME) Customer Experience Associate must be eager-to-learn and possess a diligent work ethic. Also the candidate must bring a compassionate and can-do mentality to the job. DME/HME industry experience is preferred, but not required.The DME Service...


  • Alsip, United States Doubek Medical Group Full time

    Is your passion helping others? Join our team and start making a difference! The Durable Medical Equipment (DME) Customer Experience Associate must be eager-to-learn and possess a diligent work ethic. Also the candidate must bring a compassionate and can-do mentality to the job. DME/HME industry experience is preferred, but not required. The DME Service...

  • Sales Floor Associate

    2 weeks ago


    Alsip, United States Doubek Medical Group Full time

    Job DescriptionJob DescriptionIs your passion helping others? Join our team and start making a difference!The Durable Medical Equipment (DME) Customer Experience Associate must be eager-to-learn and possess a diligent work ethic. Also the candidate must bring a compassionate and can-do mentality to the job. DME/HME industry experience is preferred, but not...

  • Sales Floor Associate

    1 month ago


    Alsip, United States Doubek Medical Group Full time

    The DME Service Associate's primary role is to ensure that new and current client relationships are nurtured while effectively, accurately, and efficiently receiving and processing incoming orders. Duties include, but are not limited to, the following: - Greet walk-in clients, answer phone, and monitor inbound fax queue to receive incoming orders from...


  • Alsip, United States Central Contractors Service, Inc Full time

    Job DescriptionJob DescriptionAerial Lift CoordinatorCentral Contractors ServiceAlsip, IL 60803 Position SummaryCentral Contractors Service, located in Alsip, IL is seeking a motivated and organized Aerial Lift Coordinator. They will provide logistical support to direct the delivery of aerial equipment, and ensure the on time delivery of aerial lifts and...


  • Alsip, United States Central Contractors Service, Inc. Full time

    Job DescriptionJob DescriptionAerial Lift CoordinatorCentral Contractors ServiceAlsip, IL 60803 Position SummaryCentral Contractors Service, located in Alsip, IL is seeking a motivated and organized Aerial Lift Coordinator. They will provide logistical support to direct the delivery of aerial equipment, and ensure the on time delivery of aerial lifts and...

  • Payroll Coordinator

    4 weeks ago


    Alsip, United States Sertoma Star Services Full time

    **Payroll Coordinator** **Department: Accounting** **Status: Full-time** **Who We Are** At Sertoma Star Services, we're on a mission to empower individuals with intellectual/developmental disabilities and those living with mental illness to reach their goals and lead fulfilling lives. With a strategic presence in South Chicagoland and Northwest Indiana,...

  • Registered Nurse

    15 hours ago


    Alsip, IL, United States Fresenius Medical Care Full time

    POSITION FEATURES: ~ Must have currently dialysis RN experience PURPOSE AND SCOPE: Functions as the hemodialysis team leader in the provision of chronic hemodialysis care and treatment. Provides day to day direction and supervision to assigned direct patient care staff. Communicates with the physician and other members of the healthcare team to...


  • Alsip, United States Doubek Medical Group Full time

    **_Doubek Medical Supplies is a local, independently owned medical equipment provider in the business of fulfilling the home medical needs (supplies and equipment) of its patients, most of whom are located in the greater Chicagoland area. We are currently seeking a full-time Billing and Collections Representative to join our team in Alsip,...


  • Alsip, United States Doubek Medical Group Full time

    Job DescriptionJob DescriptionIs your passion helping others? Join our team and start making a difference!Doubek Medical Supplies is a local, independently owned medical equipment provider in the business of fulfilling the home medical needs (supplies and equipment) of its patients, most of whom are located in the greater Chicagoland area. We are currently...


  • Alsip, United States Doubek Medical Group Full time

    Is your passion helping others? Join our team and start making a difference!Doubek Medical Supplies is a local, independently owned medical equipment provider in the business of fulfilling the home medical needs (supplies and equipment) of its patients, most of whom are located in the greater Chicagoland area. We are currently seeking a full-time Billing and...


  • Alsip, United States Fresenius Medical Care Full time

    Job DescriptionPOSITION FEATURES:Must have currently dialysis RN experiencePURPOSE AND SCOPE: Functions as the hemodialysis team leader in the provision of chronic hemodialysis care and treatment.  Provides day to day direction and supervision to assigned direct patient care staff.  Communicates with the physician and other members of the healthcare team...


  • Alsip, United States Fresenius Medical Care Full time

    POSITION FEATURES: Must have currently dialysis RN experience PURPOSE AND SCOPE: Functions as the hemodialysis team leader in the provision of chronic hemodialysis care and treatment.  Provides day to day direction and supervision to assigned direct patient care staff.  Communicates with the physician and other members of the healthcare team to...


  • Alsip, United States Fresenius Medical Care Full time

    Job DescriptionPOSITION FEATURES:Must have currently dialysis RN experiencePURPOSE AND SCOPE: Functions as the hemodialysis team leader in the provision of chronic hemodialysis care and treatment.  Provides day to day direction and supervision to assigned direct patient care staff.  Communicates with the physician and other members of the healthcare team...


  • Alsip, United States ALL Family of Companies Full time

    Dispatcher – Aerial LiftsCentral Contractors ServiceAlsip, IL 60803Position Summary Central Contractors Service, located in Alsip, IL is seeking a motivated and organized Aerial Lifts Dispatcher. They will provide logistical support to direct the delivery of aerial equipment, and ensure the on time delivery of aerial lifts and support equipment to job...

  • Production Lead

    2 weeks ago


    Alsip, United States Ron's Staffing Full time

    Job DescriptionJob DescriptionWe are seeking a Production Lead to join our team! You will oversee the activities of a team of production workers.Responsibilities:Coordinate the daily activities of the production and operation teamsDelegate production assignments to appropriate teams and personnelPlace production orders from customersInspect all materials...

  • Warehouse Manager

    4 weeks ago


    Alsip, United States CareerBuilder Full time

    Why Choose Us? Novolex is a leader in packaging innovation, choice and sustainability. We manufacture products in paper, plastic and sustainable materials for the food, retail, health and industrial markets. Our Sustainability Commitment The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is...