DME Billing and Collections Representative

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Doubek Medical Supplies is a local, independently owned medical equipment provider in the business of fulfilling the home medical needs (supplies and equipment) of its patients, most of whom are located in the greater Chicagoland area. We are currently seeking a full-time Billing and Collections Representative to join our team in Alsip, IL.

Schedule: Monday - Friday day shift hours 

Summary:

The Billing and Collections Representative will assist in ensuring that the company receives payment for goods and services offered to customers.

Essential Functions:

• Process billing for all payors, including correcting billing claim rejection
• Work denials, aging, open order, hold and convert-to-purchase reports for all payers
• Download and post electronic payments
• Contact Medicare, Medicaid and Third Party payers to resolve problems and questions that arise
• Answer customer and employee inquiries
• Assist in the training of billing staff
• Process customer chart reviews
• Perform monthly customer chart audit
• Process and post all client and insurance payments
• Process insurance and client refunds
• Process and post prior approval requests and notifications
• Work on Brightree Collections Dashboard
• Call Patients with outstanding private balances to collect payment or set-up payment plan
• Other duties as assigned

Requirements:

• High school diploma or equivalent required; Associates or Bachelors degree in Accounting preferred
• At least two years of related experience required 
• Medicare billing knowledge preferred
• Experience with Brightree software preferred
• Prolonged periods sitting at a desk and working on a computer
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with customers
• Excellent organizational skills and attention to detail

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