Customer Relations Representative
2 weeks ago
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Opportunity for advancement
- Signing bonus
- Training & development
- Benefits Stilphen
ROLE DESCRIPTION:
This is a rare opportunity to join #1 agency in our area for a part-time team member who shares our mission "To Help People Every Day."
Our core values are
1) Work
2) Care
3) Knowlege
Customer Relations Representative - State Farm Agent Team Member with Natalia Extin - State Farm Agent, you equip our agency to continually achieve its goals.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Natalia Extin - State Farm Agent is eager to bring aboard your collaborative presence.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to scehdule appointments.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
- Excellent communication skills: written, verbal, and listening
- Highly organized, detail-oriented, and dependable
- Experience in customer service required
- Proactive in problem-solving
- Able to work in a team environment
- Able to succeed in a fast-paced environment
- Hourly pay plus commission/bonus when licensed
- Flexible work schedule
- Growth potential/opportunities for advancement within my agency
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