Customer Relations Representative

16 hours ago


Winchester, United States Natalia Extin - State Farm Agent Full time
Full job description
Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Opportunity for advancement
  • Signing bonus
  • Training & development
  • Benefits Stilphen


ROLE DESCRIPTION:
This is a rare opportunity to join #1 agency in our area for a part-time team member who shares our mission "To Help People Every Day."

Our core values are
 1) Work
 2) Care
 3) Knowlege

Customer Relations Representative - State Farm Agent Team Member with Natalia Extin - State Farm Agent, you equip our agency to continually achieve its goals.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Natalia Extin - State Farm Agent is eager to bring aboard your collaborative presence.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to scehdule appointments. 
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS:
  • Excellent communication skills: written, verbal, and listening
  • Highly organized, detail-oriented, and dependable
  • Experience in customer service required
  • Proactive in problem-solving
  • Able to work in a team environment
  • Able to succeed in a fast-paced environment
BENEFITS:

  • Hourly pay plus commission/bonus when licensed
  • Flexible work schedule
  • Growth potential/opportunities for advancement within my agency

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