Member Contact Center Representative
15 hours ago
Firefighters Community Credit Union of Cleveland, OH is seeking a Member Contact Center Representative (Full-Time) to join our team. Are you a self-starter with banking experience who is interested in building a rewarding career in the financial industry with an established credit union? Do you share in the credit union philosophy of "people helping people"? If so, please read on
Our Member Contact Center Representatives earn a competitive wage, depending on experience. We also offer a robust benefits package including medical, dental, vision, a 401(k) plan with company match, life insurance, short-term disability, and long-term disability. This is a credit union call center where there is no cold calling required If this sounds like the financial industry service opportunity that you've been looking for, apply now
Responsibilities
As a Member Contact Center Representative at our Member Contact Center located on St. Clair Avenue in Cleveland, your day is spent answering incoming calls, chats, and emails regarding member accounts. You thrive in a fast-paced environment. As one of the voices of our credit union, you make sure that your warm smile and helpful attitude comes through in every phone and digital interaction.
You'll assist member with:
- Basic banking tasks including looking up account info, posting transfers, processing card orders, and processing wire transfers
- Education on products and services that we offer including banking services, IRAs, and loans
- Uncovering needs and cross-selling financial products
QUALIFICATIONS FOR A MEMBER CONTACT CENTER REPRESENTATIVE
- Proficiency with technology including computers, tablets, and general office equipment
- Ability to pass a credit and criminal background check
- Fantastic customer service skills
- Previous credit union or banking experience is preferred
- Previous sales experience is preferred
- Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates.
WORK SCHEDULE
This position typically works Monday-Saturday with a rotating day off each week. The contact center hours include 7:45am to 5:15p Monday, Tuesday, Friday; 7:45am - 4:15pm on Wednesday, 7:45am - 6:15pm on Wednesday, and 8:15am -1:15pm on Saturday.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this Member Contact Center Representative position, please apply at the link provided
Job Posted by ApplicantPro
-
Member Contact Center Representative
3 months ago
Cleveland, United States Firefighters Community Credit Union Full timeOur Opportunity We're hiring a full-time Member Contact Center Representative to join our growing team! This position is located at our Member Contact Center on St. Clair Ave, Cleveland, OH, 44114. Who We Are At Firefighters Community Credit Union, we believe people are far more than just their credit score. We pride ourselves on offering a warm, family...
-
Member Contact Center Representative
16 hours ago
Cleveland, United States Firefighters Community Credit Union Full timeFirefighters Community Credit Union of Cleveland, OH is seeking a Member Contact Center Representative (Part-Time) to join our team. Are you a self-starter with banking experience who is interested in building a rewarding career in the financial industry with an established credit union? Do you share in the credit union philosophy of "people helping people"?...
-
Member Contact Center Representative
15 hours ago
Cleveland, United States Firefighters Community Credit Union Full timeFirefighters Community Credit Union of Cleveland, OH is seeking a Member Contact Center Representative (Full-Time) to join our team. Are you a self-starter with banking experience who is interested in building a rewarding career in the financial industry with an established credit union? Do you share in the credit union philosophy of "people helping people"?...
-
Member Contact Center Representative
4 weeks ago
Cleveland, United States Firefighters Community Credit Union Full timeFirefighters Community Credit Union of Cleveland, OH is seeking a Member Contact Center Representative (Part-Time) to join our team. Are you a self-starter with banking experience who is interested in building a rewarding career in the financial industry with an established credit union? Do you share in the credit union philosophy of "people helping people"?...
-
Member Contact Center Representative
4 weeks ago
Cleveland, United States Firefighters Community Credit Union Full timeFirefighters Community Credit Union of Cleveland, OH is seeking a Member Contact Center Representative (Full-Time) to join our team. Are you a self-starter with banking experience who is interested in building a rewarding career in the financial industry with an established credit union? Do you share in the credit union philosophy of "people helping people"?...
-
Member Contact Center Representative
18 hours ago
Cleveland, United States Firefighters Community Credit Union Full timeFirefighters Community Credit Union of Cleveland, OH is seeking a Member Contact Center Representative (Part-Time) to join our team. Are you a self-starter with banking experience who is interested in building a rewarding career in the financial industry with an established credit union? Do you share in the credit union philosophy of "people helping people"?...
-
Cleveland, United States Americorps Full timeCJFS Eligibility Contact Center Research and Strategy VISTA Cuyahoga Job and Family Services (CJFS) connects residents with public benefits and work supports to help individuals and families on their journey to self-sufficiency. CJFS is tasked with determining eligibility and case management of five core benefit programs and workforce initiatives:...
-
Call Center Representative
5 months ago
Cleveland, United States Randstad North America, Inc. Full timeAre you looking to take a step up from your current customer service position and work for an Award Winning Contact Center? We are currently seeking candidates who are passionate about helping our business and enjoy working in a fast paced environmen Call Center, Representative, High School, Technology, Staffing
-
Call Center Representative
5 days ago
Cleveland, United States Randstad North America, Inc. Full timeAre you looking to take a step up from your current customer service position and work for an Award Winning Contact Center? We are currently seeking candidates who are passionate about helping our business and enjoy working in a fast paced environmen Call Center, Representative, Customer Service, High School, Retail, Staffing
-
Sleep Contact Center, CSR
3 months ago
Cleveland, United States Medical Service Company Full timeMEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70+ years! MSC is an 12-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work - 2023! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment...
-
Call center representative
3 days ago
Cleveland, United States Randstad Full timeAre you looking to take a step up from your current customer service position and work for an Award Winning Contact Center? We are currently seeking candidates who are passionate about helping our business and enjoy working in a fast paced environment that ranks among some of the top scores in engagement in the industry. This position requires you to be on...
-
Contact Center Specialist, Case Management
3 months ago
Cleveland, United States Medical Service Company Full timeMEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70+ years! MSC is a 12-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work - 2023! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment...
-
National Contact Center Director
4 weeks ago
Cleveland, United States AIIStar Full timeJob Title: National Call Center Director Department: Customer Service Reports To: EVP of Retail Operations Job Type: Full-Time Position Summary: The National Call Center Director is responsible for setting and managing the strategic direction and operational aspects of our national call centers. This role includes building and leading a local team,...
-
Bilingual Patient Service Representative
1 month ago
Cleveland, Ohio, United States Care Alliance Health Center Full timeCare Alliance Health CenterWe are seeking a highly skilled Patient Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional patient care and support.Key Responsibilities:Provide critical first contact between patients and Care Alliance Health CenterProcess medical records and maintain accurate...
-
Contact Center Specialist, Case Management
3 months ago
Cleveland, United States Medical Service Company Full timeMEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70+ years!MSC is a 12-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work - 2023!MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company...
-
Member Services Representative
17 hours ago
Cleveland, United States Planet Fitness, Inc. Full timeGreet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the syste Member Services, Member Service, Representative, Customer Service, Retail, Instructor
-
Part-Time Contact Center Specialist, Case Management
2 months ago
Cleveland, United States Medical Service Company Full timeMEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70+ years! MSC is a 13-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work - 2024! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment...
-
Part-Time Contact Center Specialist, Case Management
2 months ago
Cleveland, United States Medical Service Company Full timeMEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70+ years!MSC is a 13-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work - 2024!MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company...
-
Member Service Representative
2 weeks ago
Cleveland, United States Navy Federal Credit Union Full timeOverview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision....
-
Member Services Representative
15 hours ago
Cleveland, United States Planet Fitness Inc. Full timePlanet Fitness Careers Team Member Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development? Do you want to better yourself? Is growing yourself each day important to you? Then this is the job for you. We take pride in providing a unique culture that truly cares about our people! We will...