Call Center Sales Representative

2 weeks ago


Orlando, United States British Swim School Full time

Call Center Sales Representative

Part Time - Orlando

Position Title:Call Center Sales and Service Representative

Report to:Sales Manager

Status:Part-time

Location:Orlando FL

As a Call Center Sales and Service Representative with British Swim School (Orlando) you are responsible for answering phones, meeting enrollment targets using ethical tactics, delivering exceptional customer service, processing customer requests, and answering customers' questions while making their experience personable and memorable.

Knowledge, Skills and Abilities:

● Enthusiastic personality

● Strong sales and customer service skills

● Ability to maintain a positive attitude when speaking to customers

● Ability to adhere to a schedule, follow policies and procedures of British Swim School

● Competent with phone systems and appropriate computer programs

● Able to multi-task

● Ability to fluently speak more than one language is a plus

● Satisfactory completion of Jack Rabbit (POS and Scheduling) and Call Center Skyprep on-line training.

Roles and Responsibilities

● Answer calls, manage online chat and respond to emails

● Research required information using available resources

● Manage and resolve customer issues and complaints

● Provide customers with product and service information

● Accurately enter new customer information into system

● Update existing customer information

● Process orders, forms and applications

● Identify and escalate priority issues

● Route calls to appropriate resource

● Make follow up and outbound calls as needed to follow up on leads

● Document all call information according to standard operating procedures

● Complete call logs

● Produce call reports

Qualifications:

● Customer service and sales experience

● High School education or equivalent

Compensation: $12.00 - $14.00 per hour

Working at British Swim School is so much more than just a job...it's an opportunity to leave a legacy that may transform a child's life.

Since 1981, British Swim School has been offering swimming lessons for babies, children, and adults, focusing first on critical water survival skills needed to survive a water accident, then progressing to stroke development and more advanced skills. Dubbed as one of the fastest-growing franchises in the U.S. and Canada, we teach over 27,000 swimming lessons per week using our signature fun and gentle methods.

The British Swim School team is a nationwide franchise system of independent business owners who are dedicated to our mantra of 'Survival of the Littlest' for their local families.

Why join British Swim School?

+ Safe & happy work environment - where else might you get to sing at work?

+ Flexible work schedules and hours - making this a great role for students, parents and anyone with a busy lifestyle

+ Rewarding job with competitive pay - all while making a true difference in your community

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.



  • Orlando, United States British Swim School of S.W. Orlando Full time

    Job DescriptionJob DescriptionPosition Title: Call Center Sales and Service RepresentativeReport to: Sales ManagerStatus: Part-timeLocation: Orlando FLAs a Call Center Sales and Service Representative with British Swim School (Orlando) you are responsible for answering phones, meeting enrollment targets using ethical tactics, delivering exceptional customer...


  • Orlando, United States British Swim School of S.W. Orlando Full time

    Position Title: Call Center Sales and Service Representative Report to: Sales Manager Status: Part-time  Location: Orlando FL  As a Call Center Sales and Service Representative with British Swim School (Orlando) you are responsible for answering phones, meeting enrollment targets using ethical tactics, delivering exceptional customer service, processing...


  • Orlando, United States British Swim School of S.W. Orlando Full time

    Position Title: Call Center Sales and Service RepresentativeReport to: Sales ManagerStatus: Part-time Location: Orlando FL  As a Call Center Sales and Service Representative with British Swim School (Orlando) you are responsible for answering phones, meeting enrollment targets using ethical tactics, delivering exceptional customer service, processing...


  • Orlando, United States Deco ThinkTell Full time

    Welcome to Deco ThinkTell – where creativity meets strategy. We are a dynamic and innovative marketing company dedicated to transforming ideas into compelling narratives that resonate with audiences and drive meaningful results. Job Description: Deco ThinkTell is looking for a Call Center Representative to handle inbound and outbound calls and provide...


  • Orlando, United States Ultimate Vacation Stays Full time

    We are seeking both Sales Reps and Closers in a call center and telemarketing environment to join our rapidly expanding company. We have the best offering in town with resorts from Orlando FL ,Las Vegas NV, Myrtle beach SC and Gatlinburg TN to Bali, Indonesia, Italy Rome. Our average reps take home $1,000-3,200 a week after commission. Please see below...


  • Orlando, United States CardWorks Servicing Full time

    CardWorks is a thriving financial services company....and we are hiring! If you are looking for a company that engages you and allows you to use your skills to create a better experience for others, then CardWorks is the place for you!*Why CardWorks Servicing?*For over 30 years, our Guiding Principles have helped shape our world class organization into an...


  • Orlando, United States Walgreens Full time

    In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume customer inquiries, working under direct supervision. Follows standard ope Pharmacy Technician, Technician, Call Center, Representative, Pharmacy, Data Entry, Retail, Healthcare


  • Orlando, United States Ultimate Vacation Stays Full time

    We are seeking sales Closers in a call center and telemarketing environment to join our rapidly expanding company. You will monitor calls and barge in to close sales. We have the best offering in town with resorts in Cancun, Bali, Indonesia and 40 locations throughout the US. Our average reps take home $500-$3,200 a week after commission. Please see below...

  • Call Center Manager

    2 weeks ago


    Orlando, United States Central Florida Full time

    Job DescriptionJob DescriptionWe are seeking a skilled and experienced Call Center Manager to join our team at Central Florida Medical Practice. As the Call Center Manager, you will be responsible for overseeing the daily operations of our call center, ensuring efficient and effective handling of patient inquiries and concerns. This role requires strong...

  • Sales Representative

    3 weeks ago


    Orlando, United States GILGAL MEDICAL SUPPLLIES INC Full time

    Job DescriptionJob DescriptionGilgal Medical Supplies is looking for the perfect sales representative to work at our retail location. If you have a background in sales and can also perform clerical duties in-store, don't hesitate to apply.  Qualifications• Prior experience in sales, account management, or customer service• Excellent communication...


  • Orlando, United States Forrest Solutions Full time

    Job DescriptionJob DescriptionPay: $16/hrLocation: Fully remote- CAN NOT reside in NY, CA or DCLength: 5/20-6/12Schedule: 10am-7pm EST / 9am-6pm CST/ 8am-5pm MST/ 7am-4pm PSTTraining: 9am log on day 1 5/20-5/22Need to provide own equipment- laptop only- can be sent headsets if needed. -Windows 10 or 11 with 8GB RAM. No MAC/Linux/Chromebook etc.Key...


  • Orlando, United States Butler America Aerospace LLC Full time

    This position supports customer service technical support and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions you will need...


  • Orlando, United States Blacks Supply Inc Full time

    Job DescriptionJob DescriptionBlacks Supply is looking for a Counter Sales Professional with experience in the HVAC industry. We are seeking someone with 2-5 years counter sales experience.Job Description:Counter sales representatives assist in the sales of counter merchandise and other products. They will be responsible to assist with all aspects of counter...


  • Orlando, United States Capital Vacations Full time

    SALARY: Starting at $15SCHEDULE: Full Time opportunities Training M-F 8:30 AM - 5 PM Saturdays included post training What Capital Vacations can offer YOU: Great hourly pay and opportunity for professional GROWTH Year-round work at a company with a NATIONAL presence! Medical, Dental, and Vision Insurance options 401(K) contribution after 90 days Paid Life...


  • Orlando, Florida, United States Butler America Aerospace LLC Full time

    This position supports customer service technical support and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions you will need to be...


  • Orlando, United States JM Hunter Group, LLC. Full time

    We are seeking a dynamic and results-driven Outside Sales Representative to join our team in Orlando, Florida. As an Outside Sales Representative, you will be responsible for generating new business and maintaining relationships with commercial and residential contractors in the Orlando area. ResponsibilitiesProspect and cold call to generate leads and...


  • Orlando, United States Southern Management Systems Full time

    Job DescriptionJob DescriptionWe are seeking Marketing representative/ in and outside sales to join our team! You will be responsible for gathering and analyzing key market information, as well as identifying areas of improvement to increase company revenue and brand. Add clientele to portfolio, manage an already existing portfolioResponsibilities:Conduct...

  • Surgical Sales

    3 weeks ago


    Orlando, United States Medsurg Sales Staffing Full time

    Job DescriptionJob DescriptionDescription: A major fortune 500 medical device manufacturer is looking to fill a "Sales Representative" position.Unlimited commission plan plus bonuses, kickers and contests. All work related expenses are covered by the company. Extensive healthcare and retirement benefits packages. Superior leadership and extensive support for...


  • Orlando, United States CVS Full time

    Responsible for the direct daily supervision of pharmacy service representatives (PS - Rs) personnel providing proactive compliance and ordering calls for all medications dispensed by CVS/specialty Pharmacy Network. The Supervisor is responsible for Pharmacy, Supervisor, Call Center, Customer Service, Operations, Retail, Healthcare

  • Sales Representative

    3 weeks ago


    Orlando, United States Mdm Golden Clean LlC Full time

    Job DescriptionJob Description MDM Golden Clean LLC is the largest cleaning company in the Orlando area,The operation is looking for a dedicated outside sales Representative to continue our growth. We have virtually unlimited market potential.A sales representative conducts sales out in the field via face-to-face interactions with both potential and...