Financial Aid- Administrative Assistant
3 weeks ago
Department: Financial Aid
Job Title: Administrative Assistant
Reports To: Operations Manager
Scope of Position: Primarily responsible for office communications (telephone, e-mail, and in-person) as well as clerical support for the Office of Financial Aid.
Duties and Responsibilities:
* Receive, review and respond to phone calls and correspondence (including departmental email and voice mail messages)
* Coordinate the flow of student traffic in the office
* Coordinate in-person student appointments
* Provide word processing support for the director, associate director, operation manager and federal work study coordinator
* Process incoming and outgoing correspondence for the department Data entry in our FAM systems
* File management, record keeping and document imaging
* Represent the department at special events (Open Houses, Orientation, Accepted Students Day, Workshops, etc.)
* Participate in special projects on as-need basis, including compiling data and preparing reports
* Act as a liaison to the SVA community and outside vendors
* Work evening and weekend hours as necessary
Qualifications:
* Bachelor's degree preferred or Associate's degree required
* Financial aid experience preferred
* Excellent organizational, interpersonal, oral and written communication skills
* Solid computer skills and superior knowledge of Microsoft applications
* Ability to multi tasks and work independently
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