Contact Center Supervisor
1 week ago
Contact Center Supervisor will assist in hiring, training agents, coaching for career development for knowledge and skills and provide disciplinary actions when appropriate.
Requirements
- Provide excellent customer service
- Schedule weekly/bi-weekly meetings
- Ability to multi-task in a fast-pace environment
- Must be able to work in a flexible schedule as needed
- Listen to calls to ensure Call Quality Standards are met
- Complete IT escalation cases and daily call monitoring report within 72 hours or less
- Must be ablet to travel during disaster and/or deployment activation
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Contact Center Supervisor
1 week ago
Miami, United States Alivi Health Full timeJOB SUMMARY A dedicated Contact Center Supervisor who can coach & motivate Customer Service Representatives (CSR) as they field calls from clients. The Contact Center Supervisor will hire employees & assist in the training process, ensuring that every CSR is properly prepared and empowered to service their calls. They will continue to support CSRs after...
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Contact Center Supervisor
1 week ago
Miami, United States Alivi Full timeJOB SUMMARYA dedicated Contact Center Supervisor who can coach & motivate Customer Service Representatives (CSR) as they field calls from clients. The Contact Center Supervisor will hire employees & assist in the training process, ensuring that every CSR is properly prepared and empowered to service their calls. They will continue to support CSRs after...
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Supervisor, Contact Center
1 week ago
Miami, United States University of Miami Full timeCurrent Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami/UHealth Department of Uhealth Connect...
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Contact Center Representative I
5 months ago
Miami, United States Educational Federal Credit Union Full timeJob Summary: The Contact Center Representative performs an essential service role by providing world class experience to the credit union's membership. This position is responsible for assisting our members with their financial needs, processing account transactions, resolving problems by researching, providing account information and achieve referrals to...
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Contact Center Operations Data Analyst
1 week ago
Miami, United States Royal Caribbean Group Full timeJourney with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with...
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Contact Center Operations Data Analyst
4 days ago
Miami, United States Royal Caribbean Group Full timeJourney with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.We are proud to be the vacation-industry leader with...
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Data Analyst for Contact Center Operations
7 days ago
Miami, United States Royal Caribbean Group Full timeRole OverviewThe Data Analyst for Contact Center Operations will be responsible for delivering impactful insights into key business decisions and supporting projects/building tools that empower our end users to work efficiently.
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Miami, United States Syntricate Technologies Full timeSyntricate Technologies - AWS Cloud Contact Center Developer**Job Summary:**We are seeking an experienced AWS Cloud Contact Center Developer to join our team at Syntricate Technologies. This is a unique opportunity to work on software development projects, leveraging AWS technologies like Lambda, Python, and Connect/Lex Bedrock.**Key...
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Student Fitness Center Supervisor
1 week ago
Miami Shores, United States Barry University Full timeSummary Student Fitness Center Supervisors assist with the daily supervision of the Landon Fitness Center and monitor access to the Landon Fitness Center. In addition, enforce all policies of the Department of Athletics and ensure participants conduct themselves in an orderly manner. The Fitness center supervisor will be required to wear the provided uniform...
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Communication Center Operator
4 weeks ago
Miami, United States Borinquen Health Care Center Full timeBorinquen Medical Centers is based in Miami, Florida and is seeking to hire a full-time Operator to join our team. Under the direct supervision of the Communication Center Manager, Operators will transfer calls to correct destination and assist callers as needed. Answer inbound and make outbound calls in a high volume call center, with computer input during...
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Administrative Assistant Contacts Management
1 month ago
Miami, United States Ryde Technologies Full timeGENERAL DESCRIPTION: Provides clerical administrative support to the Quality and Inspector Performance Departments. Primarily assists in the coordination of Contacts Management and Inspector Training, Oversight, and Performance matters. Collaborates with other departments, Regional Offices, maritime partners, clients, and Inspectors, as directed, to ensure...
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Patient Representative Contact Center
2 weeks ago
Miami Beach, United States Mount Sinai Medical Center of Florida Full timeAnswers telephone promptly; preferably by the third ring. Ensure calls are identified and properly categorized in order to forward to appropriate area within office timely and efficiently Repeats key information when writing down messages to ensure a Patient, Representative, Healthcare
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FT Front Desk Supervisor, SLS LUX
4 days ago
Miami, United States Accor North America, Inc. Full timeUnder the guidance of the Front Office Manager, ensure Guest Services runs as an efficient and organized unit; act as the main contact/service center for internal and external guests; increase communication between departments throughout the property Supervisor, Front Desk, Reservations, Office Manager, Operations, Guest Service
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Electrical Supervisor
4 weeks ago
Miami, Florida, United States Mount Sinai Medical Center Full timeJob SummaryElectrical Supervisor at Mount Sinai Medical CenterMaintains, troubleshoots and repairs mechanical, electrical, low volt systems and equipment such as motors, pumps, pneumatic tube, fire alarm system, nurse call system, Building Automation Systems, security access control systems, electro/mechanical doors, closed circuit television systems, public...
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Supervisor, Wellness Center
1 week ago
Miami, United States University of Miami Full timeCurrent Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami/UHealth Department of Medical Wellness...
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Wellness Training Supervisor
6 days ago
Miami, Florida, United States University of Miami Full timeAbout the University of MiamiThe University of Miami is a world-renowned institution with a rich history of excellence in education, research, and patient care. As an academic medical center, we provide leading-edge healthcare services to our community while advancing the field through innovative research and cutting-edge technology.Job Opportunity: Wellness...
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Miami, United States Palmetto Subacute Care Center Full time**About Us**The Palmetto Subacute Care Center is a leading provider of subacute care services, dedicated to delivering high-quality patient-centered care. Our team of experienced healthcare professionals is committed to providing exceptional care and support to our patients and their families.**Salary**We offer a competitive salary based on experience and...
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Medical Radiology Supervisor Leader
6 days ago
Miami, Florida, United States North Shore Medical Center Full timeJob OverviewWe are North Shore Medical Center, a leading healthcare provider dedicated to delivering exceptional patient care and professional development opportunities for our staff.Estimated Salary: $80,000 - $110,000 per year, negotiable based on experience.As a Medical Radiology Supervisor Leader, you will play a vital role in overseeing all aspects of...
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Supervisor, Wellness Center
1 week ago
Miami, United States The University of Miami Full timeCurrent Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The University of Miami/UHealth Department of Medical Wellness and...
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Critical Care Registered Nurse
7 days ago
Miami, Florida, United States Mount Sinai Medical Center Full timeOverviewMt. Sinai Medical Center, a leading healthcare institution in South Florida, is seeking an experienced registered nurse to join its team.Estimated Salary Range: $80,000 - $110,000 per yearJob DescriptionWe are committed to delivering exceptional patient care and innovative healthcare services. As a critical care registered nurse at Mt. Sinai Medical...