Contact Center Representative II

2 weeks ago


Omaha, United States Centris Full time
Join Our Team as a Contact Center Rockstar

Position: Contact Center Representative II

Location: 114th & Dodge

Hours: The hours for this opportunity are Monday through Friday from 9:30 AM to 6:00 PM, plus rotating Saturdays from 8:55 AM to 1:00 PM (TIP: when you work a Saturday, you will have a half day off during the week)

Starting Pay Rate: $17.50 - $19.50 per hour.

This isn't just a job, it's a path to a successful career in the financial industry

Your Future, Our Priority:

  • Performance Pays Off: Enjoy 2 potential pay increases in your first 12 months, and annually moving forward
  • Celebrate Success: Annual corporate incentives for all team members

Discover the Centris Experience:

  • Build Relationships: Be a trusted financial partner to our members.
  • Empower Financial Success: Identify and meet member needs with precision.
  • Efficiency Meets Accuracy: Perform transactions flawlessly, ensuring success for members and the credit union.
  • Live the Centris Way: Embrace our values, vision, and mission.
  • As our frontline hero, you'll spend your days connecting with our valued members, providing top-notch service with a smile.
  • Get ready to be the voice of solutions, the master of options, and the champion of creativity as you navigate through our members' needs.

Perks That Shine Bright:

  • Invest in Yourself: Tuition reimbursement.
  • Treat Yourself: Company-paid DoorDash membership.
  • Secure Your Future: Benefits (health, dental, vision), 401K match, PTO, 11 paid holidays, and community volunteer paid time.

We're Looking For:

  • Motivated go-getter who loves to accomplish goals and seeks to provide creative solutions for members
  • Detail-oriented individual with a positive attitude and a passion for helping others
  • Someone who feels accomplished when helping others

Ready to Dive In? Your Journey Starts Here

Join us at Centris Federal Credit Union and embark on a career that's truly rewarding

Check out this short video to see the Centris Contact Center Experience: Centered on the Experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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