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Facility Support Lead

4 months ago

Utah County, United States Meta Platforms, Inc. Full time

Meta is seeking a Facility Support Lead to join our Data Center Facility Operations (FacOps) team. Our data centers serve as the foundation upon which our software operates to meet the demands of our customers. The Facility Support Lead oversees the business functions of the facility operations teams. The position's main functions are to provide vendor and supplier management, manage the campus facility operations' budget, support business improvement processes and assessments, support compliance programs and implement business directives. This role serves as a campus leader by driving a strong team culture in alignment with Meta's values and by assisting local leadership in monitoring and managing organizational health. The ideal candidate will possess data center, corporate real-estate, or other critical infrastructure industry experience overseeing the management of third-party contracts and resources for maintenance and operations.

Facility Support Lead Responsibilities

* Plan, develop, and administer the facility operating budget



Provide vendor management support including budget execution, routine business reviews, contractor provisioning, financial and invoice management and ensuring work quality meets expectations.

Oversee a contracted technician workforce whose scope includes rack delivery, set-level and contain of racks, facility maintenance and operational monitoring of the campus thereby ensuring safe operations within agreed upon SLAs.

Provide property management oversight including the quality delivery of data center campus housekeeping, landscaping and site maintenance services.

Manage contingent workforce providing oversight and direction on delivering duties assigned to them.

Report directly to the Data Center Campus Facility Director (DCCFD) providing oversight and direction on support functions affecting physical infrastructure required throughout the campus.

Support and advise the implementation of business and operational standards to ensure compliance with policies, regulations, and performance criteria.

Liaise with external regulatory agencies, company insurance agents, and third-party consultants

Support, consult and advise campus facility team on matters of operational excellence and organizational health

Develop, coach and mentor partners and peers and support onboarding programs

Develop cross-functional relationships with all onsite teams to improve and enhance operations

Develop reports utilizing data and metrics for campus budgets, vendor management and organizational health for local leadership teams.

Minimum Qualifications

* 8+ years experience working in large scale facilities or critical infrastructure management



3+ years experience managing people or contracted services

Experience in budget development and management

Experience in vendor and contract management

Experience communicating and presenting complex material effectively

Experience in cross functional, collaborative environments

Experience with complex problem identification and resolution techniques including causal analysis.

Proven time management, organization, and prioritization skills

Preferred Qualifications

* Experience in facilities operations support functions



Excellent customer service recognition from multiple customers

Experience with data center industry or critical infrastructure

Experience in project management

Locations

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.

$135,000/year to $188,000/year + bonus + equity + benefits

Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base salary, Meta offers benefits. Learn more about benefits at Meta.