BFT - Temporary Patient Service Coordinators needed For MGH

3 weeks ago


Boston, United States Massachusetts General Hospital Full time

Are you an unemployed job seeker in the midst of a job search?

A career changer attempting to transition into healthcare?

A retiree seeking a second career?

A stay-at-home parent preparing to reenter the workforce?

Have you recently relocated to the Boston area?

At Bulfinch Temporary Service, a division of Massachusetts General Hospital and Massgeneral Brigham, our employee talent comes a diverse range of backgrounds.

At present, we are considering applicants on an as-needed basis for both part-time and full-time Patient Service Coordinators to work in outpatient areas, with the potential to transition to temp-to-hire contingent upon satisfactory performance and changing staffing needs.

Job opportunities are located at Mass General Hospital, we also service a number of satellite locations in and around greater Boston for MGH affiliates.

While job responsibilities will vary dependent upon clinical practice needs - in which case we require a large degree of flexibility - in general, they will include the following:

* Provide administrative support to healthcare providers within an engaging ambulatory setting, and function as the primary interface between the patients and medical team.
* Schedule patient appointments, diagnostic testing, and surgeries.
* Acquire referrals and pre-certifications as needed.
* Register and/update demographic, PCP, and insurance information.
* Collect co-payments and fees.
* Coordinate details of billing.
* Answer phones, and triage calls as appropriate.
* Photocopying, faxing, and filing.
* Associate or Bachelors degree, or equivalent secretarial training preferred.
* 1 years' experience in a healthcare setting required for Level I role. (Additional experience required for higher level positions.)
* Proven understanding of managed care and other insurance-related coverage plans.
* Digital literacy, including proficiency with Windows-based computer applications is crucial.
* Proven, accurate typing and data entry skills.
* Prior experience helping a wide variety of customers.
* Knowledge of EPIC software a plus
* Strong patient service orientation and well-developed social and interpersonal skills.
* You are available to complete a four-day, operations training program, and able to work part-time or full-time, Monday-Friday, days.
* Ideal candidates should be able to retain information quickly, with a "can-do," positive demeanor, with a shown ability to be both reliable and punctual.

Driven candidates will also possess a professional demeanor, strong ability to stay organized, and the ability to work optimally as part of a team. Bulfinch Temporary Service employees often cover leaves of absences, vacations, as well as vacant, f/t openings, often resulting in temp-to-hire.

Qualified applicants who meet the above requirements, and are able to make a minimum one-month or more dedication to our community, are encouraged to apply.



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