Technical Processing Supervisor

3 weeks ago

Marlborough, United States Quest Diagnostics Incorporated Full time

Category Specimen Processing Location Marlborough, Massachusetts Job function Operations Job family Specimen Processors

Shift Night Employee type Regular Full-Time Work mode On-site

Supervise functions within Specimen Processing department, which may include one or more of the following: Specimen Processing, Referral Testing, Test in Question/Problem Resolution, Imaging/Microfilming. Responsible for overseeing the following activities, daily operations of Specimen Processing, all compliance training, training of personnel, monitoring Quality of the department(s), monitor and improve productivity. Ensure maintenance of a safe, ergonomically sound, professional environment. Know and understand all functions of the department.

* Responsible for daily operations of department.
* May have responsibility for Referral Testing, Imaging/Microfilming, Test In Question and some Client Service functions
* Oversee safety, ergonomics, maintenance, and cleanliness of department (including upgrades, repairs, etc)
* Develop and implement Standard Operating Procedures for Specimen Processing in accordance with Quest Diagnostics guidelines.
* Reviews Specimen Processing Standard Operating Procedure Manual on an annual basis and ensures departmental compliance. Identifies need for revisions and/or additional SOP's as indicated.
* Where applicable, ensures all Federal, State & local licensure requirements are met, working with the QA and Medical Director's offices.
* Ensures all Laboratory QA/QC documentation is complete and reviewed as required.
* Ensure all employees meet Compliance Guidelines and Competency Testing.
* Monitor incoming workflow from Logistics and make necessary changes to ensure adequate supply of specimens to technical departments
* May supervise packing and shipping of specimens to other laboratories, in accordance with IATA regulations.
* Ensures integrity of specimens sent to other facilities meet the criteria necessary to provide accurate and timely results.
* Monitor special handling of Jeopardized Clients, Hospital Clients and Vital Specimens to ensure there are no mishandled specimen(s)/patient requisitions.
* Establish and motivate a participative work environment that actively encourages and supports employee involvement.
* Disseminate all essential information in a timely manner, using various forms of communication to all departmental staff.
* Track/enter time/attendance of employees.
* Prepare month-end reports.
* Investigates/resolves and responds in a timely manner to internal and external customer complaints appropriately and effectively.
* Prepares schedules for department employees, maintains adequate coverage for department
* Oversee and ensure adequate supply inventory for department.
* Ensure continuous process improvement and/or standardization initiatives are implemented in accordance with established deadlines.
* Participate in the interview, selection and hiring of new employees.
* Responsible for coaching, development and supervision of staff.
* Ensures all employees receive adequate training and meet annual competency requirements
* Monitor on-going performance of employees; provide corrective action and counseling as required. Prepare and administer annual performance appraisals
* Ensure fiscal responsibilities of the department are met. This includes implementation of cost containment programs, management of overtime, participation in standardization initiatives and needs assessment for capital expenditures.
* Participate on Six Sigma projects and Process Improvement Teams, or other initiatives to meet business unit objectives.
* Organize and lead projects both within the work group and with cross-functional groups. Meet all deadlines assigned by manager. May be required to give presentations within business unit.
* Effectively work with Technical departments to resolve problems. Must have the interpersonal skills to gain cooperation with other departments, and foster continuous improvement.
* Excellent organization, communication, and interpersonal skills; is able to manage concerns of clients, technical departments and employees in a professional manner
* Provide Technical Laboratory oversight in the absence of a Laboratory Supervisor.
* Provide technical assistance to Specimen Processing staff.
* All other duties as assigned.

QUALIFICATIONS

Required Work Experience:

Five years experience in a laboratory.

Preferred Work Experience:

N/A

Physical and Mental Requirements:

N/A

Knowledge:

N/A

Skills:

* PC skills, MS Office applications.
* Excellent organization, communication and interpersonal skills, and interact effectively with internal and external customers.

EDUCATION

Bachelor's Degree(Required)

LICENSECERTIFICATIONS

Current state licensure, if applicable(Required)

  • Hybrid Sr. Manufacturing Engineer

    16 hours ago

    Marlborough, United States Advantage Technical Full time

    Advantage Technical is seeking a Hybrid Senior Manufacturing Engineerfor a global medical device manufacturer in Marlborough, MA.MUST BE LOCAL CANDIDATES Hybrid Senior Manufacturing Engineer, External Products The Manufacturing Engineer Senior, External Products will design, develop, and validate manufacturing processes, equipment, and systems to meet...

  • (Remote) Technical Analyst

    4 days ago

    Marlborough, United States Sigma Inc. Full time

    (REMOTE) RI-0430 Technical Analyst, 4+ Months Contract Sigma INC is looking to hire a Technical Analyst to work remotely for our client. Job Summary: The Technical Analyst (TA) works as part of a team to analyze the client's technical environment in order to identify opportunities and recommend solutions. The selected person will actively participate in...

  • (Remote) Technical Analyst

    1 week ago

    Marlborough, United States Sigma Inc. Full time

    (REMOTE) RI-0430  Technical Analyst, 4+ Months Contract Sigma INC is looking to hire a Technical Analyst to work remotely for our client. Job Summary: The Technical Analyst (TA) works as part of a team to analyze the client’s technical environment in order to identify opportunities and recommend solutions.  The selected person will actively...

  • (Remote) Technical Analyst

    4 weeks ago

    Marlborough, United States Sigma Inc. Full time

    (REMOTE) RI-0430 Technical Analyst, 4+ Months Contract Sigma INC is looking to hire a Technical Analyst to work remotely for our client. Job Summary: The Technical Analyst (TA) works as part of a team to analyze the client's technical environment in order to identify opportunities and recommend solutions. The selected person will actively participate in...

  • Senior Technical Accountant

    4 days ago

    Marlborough, Massachusetts, United States Boston Scientific Full time

    Additional Location(s): N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest...

  • Maintenance Supervisor

    3 days ago

    Marlborough, United States Path Engineering Full time

    Job DescriptionJob DescriptionRoleAs a Maintenance Supervisor (also known as Facility Supervisor, Manufacturing Supervisor), you'll lead both our overnight and day teams, ensuring the uninterrupted continuity of facility, manufacturing, and support systems. You'll represent the company as a management team member, advancing the goals of Safety,...

  • Technical Product Manager

    1 month ago

    Marlborough, United States Groe Advisors LLC Full time

    TITLE: Product Manager DEPARTMENT: Marketing REPORTS TO: DIRECTOR SALES & MARKETING POSITION OVERVIEW: The company designs and manufactures low-powered industrial solutions for reliable, user-friendly sensing, controlling, and monitoring - without the use of wires. Our platform is compatible with most industrial sensors and available with 900MHz Radio...

  • Fastener-Technical Service Manager

    5 days ago

    Marlborough, United States Hardware Specialty, Co., Inc. Full time

    Job DescriptionJob DescriptionTitle: Fastener - Technical Services ManagerReports to: Director of OperationsSummary:The Fastener - Technical Services Manager’s role is to support the organization’s fastener procurement and distribution activities, including but not limited to fastener drawing interpretation, providing direction in proper inspection...

  • Business Process Admin III

    4 days ago

    Marlborough, Massachusetts, United States Boston Scientific Full time

    Business Process Admin IIIAbout the role:This is a great opportunity to work on the Global Distribution Control team which is part of Boston Scientific's Quality Systems group. The primary focus of this role will be to manage distribution controls within our ERP system (SAP) ensuring all products have the right certifications prior to shipping.This position...

  • Business Process Admin III

    4 weeks ago

    Marlborough, United States Boston Scientific Full time

    Business Process Admin III About the role: This is a great opportunity to work on the Global Distribution Control team which is part of Boston Scientific's Quality Systems group. The primary focus of this role will be to manage distribution controls within our ERP system (SAP) ensuring all products have the right certifications prior to shipping. This...

  • Business Process Admin III

    2 months ago

    Marlborough, United States Boston Scientific Full time

        Business Process Admin III   About the role: This is a great opportunity to work on the Global Distribution Control team which is part of Boston Scientific’s Quality Systems group. The primary focus of this role will be to manage distribution controls within our ERP system (SAP) ensuring all products have the right certifications prior to...

  • Business Process Admin III

    4 days ago

    Marlborough, United States Boston Scientific Full time

    Business Process Admin III About the role:This is a great opportunity to work on the Global Distribution Control team which is part of Boston Scientific's Quality Systems group. The primary focus of this role will be to manage distribution controls within our ERP system (SAP) ensuring all products have the right certifications prior to shipping.This...

  • Business Process Admin III

    5 days ago

    Marlborough, Massachusetts, United States Boston Scientific Full time

    Business Process Admin IIIAbout the role:This is a great opportunity to work on the Global Distribution Control team which is part of Boston Scientific's Quality Systems group. The primary focus of this role will be to manage distribution controls within our ERP system (SAP) ensuring all products have the right certifications prior to shipping.This position...

  • Process Utility Maintenance Technician III

    5 days ago

    Marlborough, United States Moderna Theraputics Full time

    The Role The facility maintenance technician plays a critical role in ensuring the proper functioning and maintenance of the facility's infrastructure, equipment, and systems. They are responsible for overseeing and managing the maintenance activities specific to a pharmaceutical setting, adhering to strict regulatory requirements and quality...

  • Manager of Technical Accounting and SEC Reporting

    3 days ago

    Marlborough, United States Allegro MicroSystems Full time

    The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business. From customer engagement and employee recognition to technology advancement and...

  • Machinist

    5 days ago

    Marlborough, United States Advantage Technical Full time

    This role involves interpreting blueprints, planning machining sequences, conducting machine set-up, and monitoring production processes to meet specifications.Key Responsibilities:Review job packages, interpret blueprints, and identify design challenges.Determine machining sequences, set-up methods, and required cuts.Prepare parts for machining, program...

  • Machinist

    4 days ago

    Marlborough, United States Advantage Technical Full time

    This role involves interpreting blueprints, planning machining sequences, conducting machine set-up, and monitoring production processes to meet specifications.Key Responsibilities:Review job packages, interpret blueprints, and identify design challenges.Determine machining sequences, set-up methods, and required cuts.Prepare parts for machining, program...

  • Machinist

    5 days ago

    Marlborough, United States Advantage Technical Full time

    This role involves interpreting blueprints, planning machining sequences, conducting machine set-up, and monitoring production processes to meet specifications. Key Responsibilities: Review job packages, interpret blueprints, and identify design challenges. Determine machining sequences, set-up methods, and required cuts. Prepare parts for machining,...

  • Sales & Use Tax Supervisor

    2 days ago

    Marlborough, United States The TJX Companies , Inc. Full time

    Sales & Use Tax Supervisor *Required to be in Marlborough, MA office every Tuesday & Wednesday The Opportunity: Contribute To The Growth Of Your Career. The Sales and Use Tax Supervisor oversees and reviews the Sales and Use Tax returns for state and local jurisdictions and ensures timely and accurate filing. This role also provides training and guidance to...

  • Ehs manager technical writer semiconductor Marlboro ma

    1 month ago

    Marlborough, United States ESR Healthcare Full time

    Experience level: Mid-senior Experience required: 5 Years Education level: Bachelor’s degree Job function: Management Industry: Chemicals Compensation: View salary Total position: 1 Relocation assistance: Yes Visa : Only US citizens and Greencard holders Overview: Our industry-leading innovations, deep materials science expertise, and best-in-class...