Office Associate

1 month ago

Lake Geneva, United States Lake Geneva Country Meats Full time
This position is for a person who would like to work in an office environment helping customers enjoy locally processed animals. You will work with farmers and the customers who have purchased animals from them to send customers home with quality meats cut the way they want. To make this happen, you'll interact with our butcher team to ensure the customer's order is filled. Additionally, you'll work with our wild game customers during the appropriate season and assist with checking out our retail customers.

This position works a stable Tuesday - Saturday full-time schedule, with Saturdays work ending at 3 PM.

We are looking for a positive, kind, hardworking person who values providing exceptional customer service and can keep track of details to get orders right for our customers. If this is you, we'd love to talk to you

About Lake Geneva Country Meats

Lake Geneva Country Meats is a family-owned and operated company that has been in business since 1965. We combine a USDA-inspected sausage kitchen and custom processing facility with a gourmet retail store. We strive to provide a workplace that treats our team members as human beings first by allowing for flexibility and understanding that life happens. We value people who are passionate about food, want to provide exceptional experiences for our customers, and are committed to working towards always improving.

Essential job functions

  • Take cutting instructions from custom processing & wild game customers.
  • Invoice and notify custom processing & wild game customers when their orders are complete.
  • Complete billing procedures to process payments for custom processing & wild game customers.
  • Waiting on retail customers as necessary.

Competencies

  • Ability to learn various cuts of meat and the options available to processing customers.
  • Ability to learn LGCM's billing process.
  • A desire to provide pleasant and helpful customer service.
  • Positive, team-oriented attitude.
  • Ability to pivot between different aspects of the position throughout the week.
  • Proficient in Microsoft Office and related software, efficient typing skills, and ability to master the use of POS software.

Work environment

This position works in both an office environment as well as our retail butcher shop. Time will be spent on our processing floor communicating with meat cutters.

Physical requirements

This position must be able to:
  • Fluently communicate verbally and in writing in the English language.
  • Lift up to 15 pounds.
  • Work for prolonged periods sitting at a desk and while working on a computer.
  • Spend short amounts of time in freezers that are kept at 0ºF.

Education and experience

  • Previous experience in a meat or food-related field is preferred but not necessary.
  • Previous experience in an office-based setting work with billing software is preferred but not required.
  • Post-secondary education is preferred but not required.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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