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Community Associate, Part-Time

3 months ago

Lake Oswego, United States CENTRL Office Full time

Who we are:


CENTRL Office is a locally-owned flexible office space provider, with locations in Oregon and California. We provide high-end, full service, collaborative workspace solutions for teams and individuals.


We are currently seeking a part-time Community Associate for our location in Lake Oswego. This person will work onsite assisting the General Manager with maximizing efficiencies in the space, providing unparalleled customer service, creating and maintaining an extraordinary sense of community, and assisting with the day-to-day operations of the space.


CENTRL is an equal opportunity employer that values equity and inclusion for our employees and our customers. Applicants of diverse backgrounds are highly encouraged to apply.


Who you are:


You’re a cheerful, efficient, problem-solver with a “can do” attitude who knows that it takes a village to create stellar customer experiences.


What you’ll do:


You’ll be working with the location team to support day-to-day operations, enhance member experience, build community, and provide the highest level of hospitality to our members and guests.


  • Open the location and cover the front desk during shift hours (8:30am - 1:30pm, Mon-Fri)
  • Greet and direct members and guests
  • Answer phones and check voicemails
  • Book meeting rooms
  • Assist General Manager with onboarding new members
  • Respond to member emails and draft and send member communications
  • Assist with sorting and distributing mail and packages
  • Maintain kitchens including the restocking dishes, silverware and cups, refilling dish soap and hand soap, refiling paper towels, cleaning and organizing refrigerators, etc.
  • Maintain cleanliness and organization of conference rooms including the restocking of supplies, cleaning whiteboards, resetting chairs, and emptying trash
  • Assist General Manager with staging vacant offices and resetting offices after move-outs
  • Maintain cleanliness and appearance of common spaces including resetting and straightening furniture,removing trash, spot cleaning
  • Manage coffee service including making coffee, refilling tea boxes, sugar, cups, and cleaning airpots
  • Maintain inventory of PPE, cleaning supplies, and kitchen and office supplies
  • Keep printer stations stocked and organized


What we’d like to see:


The Community Associate has a key role in the member experience and is an integral part of the location team, and the CENTRL Office team as a whole. An upbeat disposition and willingness to get your hands dirty will go a long way in this position. We’d also like to see the following:


  • In-person customer service experience required
  • Office experience highly preferred but not required
  • Hospitality experience preferred but not required


Who you are:


  • Reliable, curious, patient
  • Detail oriented 
  • Professional demeanor
  • Passion for delighting customers
  • Accountable, adaptable, and ambitious
  • Exceptional organizational and multitasking skills
  • Strong verbal and written communication skills
  • Self-starter who has the ability to work autonomously
  • Ability to connect and engage with people; warm and approachable
  • Team player
  • Enjoys continuous change and improvement
  • Able to work with a large, diverse group of employees and suppliers
  • Ability to lift up to 30 lbs


Shift hours are Monday through Friday from 8:30am to 1:30pm. Longer hours may be requested periodically as needed. This role does not have the option of being remote.


Rate: $20/hr