Front-End Manager

3 weeks ago

Miami, United States Restaurant Depot Full time

From $20.15 - $21.16 an hour

Position Title: Front End Manager

Department: Operations

Supervisor: Branch Manager

FLSA: Exempt (Salaried)

Position Summary:

Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer service.

Essential Functions:

+ Supervises, trains, evaluates and works alongside cashiers, front-end loaders, checkers and U-boat retrieval

+ Ensures safe operating procedures are followed.

+ Makes recommendations for hiring, firing and promoting of employees.

+ Prevents long lines and delayed customer checkouts by anticipates busy times of each day, week and/or season and developing weekly schedules for cashiers and loaders including lunches and breaks.

+ As part of loss prevention, ensures all employees at registers are performing cart to cart transfers when processing sales.

+ Secures front end by making sure the loaders and cashiers do not exchange information on counts from the receipt.

+ Ensures that loaders are loading wagons and assisting customers to the parking lot.

+ Monitors loaders to make sure that they load all product and check any open boxes to ensure integrity/security of product being entered.

+ Ensures loaders are loading and conducting piece counts and calling off to supervisors.

+ Ensures that the front end has proper staffing and operating equipment to allow quick and accurate checkout. Including scanners and registers.

+ Ensures that cashiers are checking big boxes to ensure the integrity of the ring-up.

+ Ensures Front End Supervisors are checking all wagons at point of exit for proper date, name on top of receipt, number of receipt total of last receipt, and matches total on yellow paid receipt.

+ Reviews cashier and loader errors and documents in log, for them to sign.

+ Handles adjustments, returns, over rings, voids, etc. so as to maintain a smooth flow of customers.

+ Keeps logs of items not properly labeled to make sure they are corrected on floor.

+ Monitors cashiers to make sure they are following through on their job responsibilities concerning loading of goods onto wagons, checking of receipts and counts, as well as ringing/scanning of product.

+ Assures that customer problems are handled quickly so as not to allow the cashier or loader to have words with the customer.

+ Maintains dialogue with customers to get feedback on items not found, and quality of service on the floor.

+ Maintains a New Item Request log which is reviewed weekly with the Branch Manager.

+ Ensures that customers have adequate supply of wagons that are working and roll easy.

+ Makes sure that employees in front end are properly dressed and wearing their name tags.

+ Assigns employees in slow periods to do other work, such as return or processing of damages, sweeping and cleaning of F/E and parking lot area.

+ Ensures all supervisors are completing a minimum of 5 test checks per day they work.

+ Maintains integrity of F/E displays and stocking areas.

+ Ensure registers are stocked with the Rate Us Cards, flyers, hot sheets, store maps, etc.

The preceding responsibilities are representative of the responsibilities performed by this position and are not intended to be inclusive.

Other Responsibilities:

+ Performs other work-related duties as required and assigned.

Education, Experience and Skills Required:

+ Bachelor's Degree, OR High School Diploma of GED with at least 4 years experience in customer service or related field, OR any appropriate combination of education and experience.

+ Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.

+ Ability to effectively present information and respond to questions from managers, clients, and general public

+ Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.

+ Effective oral and written communication skills.

+ High level of interpersonal skills to handle sensitive situations.

+ Commitment to company values and strong customer orientation.

+ Computer Literacy

Work Environment:

+ For the most part the ambient will be room temperature, due to proximity of work-station to the exit doors, room temperature may change according to the season and the level of activity at the store.

Acknowledgement:

I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.

I understand that this is my position and agree to inform management at such time that I believe that my daily job functions, including the right to interview new hires, recommend hires and recommend terminations, do not fit the outlined above.

  • Front-End Manager

    3 weeks ago

    Miami, United States Restaurant Depot Full time

    From $19.59- $20.25 an hourPosition Title: Front End ManagerDepartment: OperationsSupervisor: Branch ManagerFLSA: Exempt (Salaried)Position Summary:Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer service.Essential...

  • Senior Front End Engineer

    3 weeks ago

    Miami, Florida, United States Codelitt Full time

    Codelitt helps companies build new products and solve their most pressing problems with the speed, technology, and innovation of a startup. We are passionate about improving the lives of our users through the products we build.#LI-RemoteAbout the RoleCodelitt is looking for a Senior Front End Engineer with experience building highly complex applications. We...

  • Front Of House Manager

    3 weeks ago

    Miami, United States Maü Miami Full time

    Job DescriptionJob DescriptionSalary: Depends On Experience Position: Front Of House ManagerCompany: Maü MiamiLocation: 3252 NE 1st Ave Suite 109, Miami, FL 33137About Us: Welcome to Maü Miami , where culinary excellence meets lifestyle luxury! Located in the heart of Montreal , Maü is not just a restaurant—it's a lifestyle brand redefining the...

  • Front Desk Associate

    4 weeks ago

    Miami, United States Kims Valet Cleaners Full time

    Job DescriptionJob DescriptionWe are seeking a front desk associate to become a part of our team! You will accomodate patrons, as well as identify areas of improvement to increase efficiency.RESPONSIBILITIES:Greet customers and provide them with a positive experienceHandle customer transactions accurately and efficientlyOperate the POS Program taking in...

  • Front Office Manager

    3 weeks ago

    Miami Beach, United States Goodwin Recruiting Full time

    Luxury Hotel is seeking a Front Office Manager! If you have a passion for excellent guest satisfaction and developing a team then APPLY TODAY! Front Office Manager Requirements and Responsibilities:2 years of supervisory experience in a similar role. Office Manager, Manager, Office, Business Services, Staffing

  • Front Office Manager

    3 weeks ago

    Miami Beach, United States Goodwin Recruiting Full time

    A luxury resort hotel is seeking a dynamic Front Office Manager! If you have a passion for taking care of guests and developing a strong team please APPLY TODAY! Front Office Manager Requirements and Responsibilities:Strong organizational and problem Office Manager, Manager, Office, Business Services, Staffing

  • Assistant Front Desk Manager

    3 days ago

    Miami, United States Yotel Full time

    Position Overview: The Assistant Front Desk Manager is responsible for creating a welcoming first impression and second arrival experience for all guests staying at or coming to the hotel. Additionally, they will assist guests in answering questions about the hotel, local area, attractions and events and provide recommendations and directions. The Assistant...

  • Assistant Front Office Manager

    3 days ago

    Miami Beach, United States Davidson Hospitality Group Full time

    We are seeking a highly motivated and detail-oriented Assistant Front Office Manager to join our team! In this role, you will assist the Front Office Manager in overseeing the daily operations of the front desk, ensuring the highest level of customer Office Manager, Manager, Office, Assistant, Business Services

  • Front Desk Agent

    5 days ago

    Miami, United States DNAge Medical Full time

    Job DescriptionJob DescriptionWe are currently seeking a full time Front Desk Agent to join our growing team!Performance based bonuses, employee appreciation bonuses, birthday perks and free in-house treatment are some of the incentives this position has to offer!Job Responsibilities:Welcome and warmly greet all patients and guestsConfirm and manage online,...

  • Front Desk

    3 weeks ago

    Miami, United States First Service Corporation Full time

    Our Company is seeking: An experienced and highly motivated Morning/ Afternoon Front Desk position for our Condominium in Miami, FL (33137). Schedule (40 Hours, Full-Time): Monday through Friday (11 p-7 a) Responsibilities: Oversees a fluid arrival Front Desk, Hotel, Property Management

  • Front Desk Attendant

    3 weeks ago

    Miami, United States Associa Full time

    Associa is currently looking for a Front Desk Attendant to join our team in Miami, FL. As a Front Desk Attendant, you will be responsible for assisting residents, visitors and vendors with any troubles or inquiries that they might have. A front desk Front Desk, Attendant, High School, Hotel, Property Management

  • Front Desk Supervisor

    5 days ago

    Miami, United States Akam Full time

    Job DescriptionJob DescriptionOn-Site Front Desk SupervisorFull-Time: Hours Monday to Friday 7am-3pm, with the flexibility to cover all shifts as needed, and train in each shift. Reports To: Property ManagerThe Front desk Supervisor serves the needs of the residents of the Association. He / She will provide information and special services to enhance...

  • Assistant Front Office Manager

    5 days ago

    Miami, Florida, United States Loews Hotels & Co. Full time

    A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.Responsible for coordinating the provision of world-class front desk services to hotel guests. Directs the...

  • Dental Front Office Manager

    4 weeks ago

    Miami, United States Ana T Soteras D D S P A Full time

    Job DescriptionJob DescriptionImmediate opening for a Full-Time (32-36 Hrs /week)Front Desk Office Manager. Must be fluent in both English & Spanish.Experience with PPO Insurance billing, sending for a pre-estimate and analizing insurance correspondence and payments.  Private dental office in West Kendall with 1 Dentist/ 2 Hygienists. Must be a friendly,...

  • Front Desk

    3 weeks ago

    Miami, United States KW Property Management & Consulting Full time

    Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintai Front Desk, Auditor, Association Manager, Hotel, Property Management, Compliance

  • Front Desk Lead

    3 weeks ago

    Miami, United States First Service Corporation Full time

    The front desk person works independently, and without direct supervision. Possesses strong communication, telephone, and customer service skills. Detailed oriented and able to multitask. Meets and greets residents; checks guests and service provider Front Desk, Lead, Customer Service, Property Management, Business Services, Skills

  • Front Desk

    3 weeks ago

    Miami, United States First Service Corporation Full time

    FirstService Residential provides full-service, professional association management services to more than 7,800 properties encompassing over 1.6 million residential units across 22 U.S. states and three provinces in Canada. What sets us apart? We are Front Desk, Residential, Retail, Property Management, Insurance, Program

  • Front of House Manager

    5 days ago

    Miami Shores, United States Chick-fil-A Full time $20 - $21

    At Chick-fil-A Miami Shores, the Front of House (FOH) Manager role is more than just a job; it's an opportunity! In addition to working directly for an independent Owner/Operator, Managers gain leadership experience that goes far beyond serving a great product in a friendly environment. Managers are responsible for leading their teams to provide...

  • Front Desk Agent

    5 days ago

    Miami, United States Think Tell Junction Full time

    Join Our Team: Front Desk Agent Are you a friendly and organized individual with a knack for customer service? Think Tell Junction is seeking a dedicated Front Desk Agent to be the welcoming face of our company and assist our clients and visitors. About the Role: As a Front Desk Agent at Think Tell Junction, you'll be the first point of contact for clients,...

  • Front Desk Agent

    5 days ago

    Miami, United States Think Tell Junction Full time

    Job DescriptionJob DescriptionJoin Our Team: Front Desk AgentAre you a friendly and organized individual with a knack for customer service? Think Tell Junction is seeking a dedicated Front Desk Agent to be the welcoming face of our company and assist our clients and visitors.About the Role: As a Front Desk Agent at Think Tell Junction, you'll be the...