Front Desk Agent

4 weeks ago

Miami, United States DNAge Medical Full time
Job DescriptionJob Description

We are currently seeking a full time Front Desk Agent to join our growing team

Performance based bonuses, employee appreciation bonuses, birthday perks and free in-house treatment are some of the incentives this position has to offer

Job Responsibilities:

  • Welcome and warmly greet all patients and guests
  • Confirm and manage online, phone and in-person appointment requests
  • Reply to all e-mail correspondence in a professional manner
  • Respond to patient text messages
  • Return missed phone calls/voicemails
  • Resolve patient's issues and concerns in a friendly and timely manner
  • Clean and prepare treatment rooms with all necessary supplies
  • Assist practitioners during treatments as needed
  • Gather charts for all upcoming patients
  • Coordinate scheduling of patients
  • Maintain general housekeeping daily
  • Collect payment from patients and confirm all charges for accuracy
  • Manage inventory
  • Order necessary supplies in a timely manner
  • Send intake forms and confirm completion of said intake forms
  • Confirm all appointments several days in advance of respective treatment dates
  • Maintain accurate documentation practices
  • Attend off-site trainings and conferences as appropriate
  • File patient charts

Qualifications:

  • High school diploma or GED equivalent
  • Previous experience in customer service, front desk or related fields
  • Ability to build rapport with patients
  • Excellent customer service skills
  • Amazing interpersonal abilities
  • Ability to handle multiple tasks at once
  • Amazing time management skills
  • Strong organizational skills
  • Incredibly detail oriented
  • Excellent written and verbal communication skills
  • Able to work some Saturdays
  • Bilingual (Spanish fluency) required

This list is not exclusive but rather representative of the general duties. Additional tasks may be assigned from time to time at the discretion of the practice manager or designee.

Company DescriptionDNAge Medical is a small, privately owned medical aesthetics practice. Dr. Dulce has single handedly created a presence for her company and has demonstrated her skills to the world on her online platform. Our medical practice has been and continues to grow exponentially.

We truly value each of our employees and have their best interests at heart. We offer performance based bonuses at the end of each year, employee appreciation bonuses throughout the year and offer our employees in-house treatments by our practitioners each year.

We are seeking detail oriented, energetic, honest, multi-tasking employees for long-term employment.

Come work for the best injector in the countryCompany DescriptionDNAge Medical is a small, privately owned medical aesthetics practice. Dr. Dulce has single handedly created a presence for her company and has demonstrated her skills to the world on her online platform. Our medical practice has been and continues to grow exponentially.\r
\r
We truly value each of our employees and have their best interests at heart. We offer performance based bonuses at the end of each year, employee appreciation bonuses throughout the year and offer our employees in-house treatments by our practitioners each year. \r
\r
We are seeking detail oriented, energetic, honest, multi-tasking employees for long-term employment. \r
\r
Come work for the best injector in the country

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