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Automotive Repair Manager

4 months ago

Toledo, United States AAA Mid-Atlantic Full time

AAA Club Alliance is proud to serve the automotive needs of customers throughout our Central Region market. Our mission and core passion to help others is still as strong as it was 100+ years ago when we founded AAA as the safety and travel advocate for drivers, passengers, and pedestrians. Today, we seek out Associates who share that same passion and embody our Shared Values: Teamwork, Respect, Integrity, and Quality. We've created an environment where you can look forward to coming to work and interacting with dedicated individuals who enjoy what they do and love supporting our customer base and their automotive needs.

In keeping with our tradition of quality and service, we are currently looking for Assistant Managers, Store Managers and beyond to support the operational and team success of our Car Care locations throughout our service area We would welcome the opportunity to speak with you more about our opportunities and what you can achieve with AAA

At AAA, your success is our success We are proud to offer:

* Competitive compensation depending on experience


* SUNDAYS OFF Our teams work a total of 5 days each week, with Mondays, Friday & Saturdays typically required. In addition to having Sundays off, you'll typically have another day off during the week dependent on business need.


* Robust Healthcare Coverage. 4 Medical plans are offered to meet your needs including prescription coverage. We also offer 2 Dental plans, and a Vision Coverage plan. Coverage begins 30 days after your start


* Over 2 weeks of Paid Time Off during the first year. Accruals begin day one and you can use 1 week before you accrue it And, we offer 8 Paid Holidays


* Retirement savings. Our 401(k) plan offers you a 100% company match to on up to 7% of your contributions maximize your retirement savings


* Free Life Insurance. We pay for your life insurance up to 2x your annual base salary You can also choose additional life insurance coverage for yourself, spouse or dependent. And we offer supplemental insurance coverages, including pet insurance too


* Flexible Spending Accounts for Dependent Care, Health Care and Medical Care.


* Employee Assistance and Wellness Programs to promote work-life balance and be a guidance resource for Physical, Financial, Mindfulness and Community health.


* Educational Assistance. We encourage you to increase your business capabilities and knowledge through education - whether a single course study or a degree program - receive up to $5,250 per year in tuition reimbursement


* Free AAA Premier Level Membership and Discounts. In addition to a free AAA membership, we offer plenty of discounts on automotive repair, travel, insurance and merchandise.



What you will do:

* Guide the sales and operational success of the store including: sales and service delivery, staffing levels, staff development, facility appearance, purchasing, record keeping, inventory control, and other operational areas of the Car Care facility.


* Monitor workflow and consult with Service Advisors to ensure appropriate work is assigned according to Repair Technician's' skill level. Create estimates and work orders from vehicle inspections and assist on the sales counter as needed.


* Review necessary repairs with customers; address questions or concerns; ensure customers are kept up to date; and ensure all automotive work is completed accurately, professionally and timely.


* Supervise, mentor and develop Repair Technicians and Sales staff.


* Identify, evaluate, hire and retain qualified talent to meet changing business needs.


* Identify and develop external business relationships generating business for the Car Care facility and enhancing the AAA image in the community.


* Prepare weekly and monthly reports on the operations of the Car Care facility for review by management.


* Prepare income and expense budgets and adhere to budgetary guidelines. Ensure that the facility meets annual revenue and net income budgets and achieves budgeted sales.


* Act as "Health & Safety" Officer for location. Manage safety and shop compliance issues to ensure conformity with OSHA and local laws.



What you will need:

* High school degree or equivalent; Associates Degree preferred.


* Previous experience in the automotive industry, including prior experience in management roles.


* Advanced knowledge and ability to work with PC-based (Microsoft Office Suite, Word, Excel) and automotive computer equipment and software applications.


* Ability to read, interpret, and provide financial data and reports.


* Effective organizational, analytical, communication and customer service skills.


* Satisfactory pre-employment screening results.


* Ability to adjust work schedule and priorities to meet business needs.


* Authorized to Work in the USA.



AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:

At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category:

Car Care