Customer Service

1 month ago


Sarasota, United States SNI Companies Full time
Job Details

Responsibilities

  • Respond to customer queries in a timely and accurate way, via phone, email or chat
  • Identify customer needs and help customers use specific features
  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
  • Update our internal databases with information about technical issues and useful discussions with customers
  • Monitor customer complaints on social media and reach out to provide assistance
  • Share feature requests and effective workarounds with team members
  • Inform customers about new features and functionalities
  • Follow up with customers to ensure their technical issues are resolved
  • Gather customer feedback and share with our Product, Sales and Marketing teams

Requirements and skills

  • Experience as a Customer Support Specialist or similar CS role
  • Familiarity with healthcare industry is a plus
  • Understanding of how CRM systems work
  • Excellent communication and problem-solving skills
  • Multi-tasking abilities
  • Patience when handling tough cases

Get job alerts by email. Sign up now

  • Sarasota, Florida, United States National Service Bureau Full time

    We are seeking a highly motivated and results-driven Customer Service Representative to join our team. In this role, you will be responsible for communicating with clients via phone, negotiating and leading conversations to recover the highest balances for our clients.The ideal candidate will have excellent communication skills, strong empathy, and a high...


  • Sarasota, United States Waste Pro Full time

    Waste Pro - 7921 15th Street E [Customer Service Representative] As a Customer Service Representative at Waste Pro, you'll: Answer incoming calls; Assist existing commercial and residential customers in resolving issues; Provide service quotes for new customers; Establish customer accounts by negotiating and documenting service type, pricing, billing, and...


  • Sarasota, United States Gibeaut Enterprise Full time

    Job DescriptionJob DescriptionGibeaut Enterprise is a privately owned marketing and sales firm based in Sarasota. We specialize in producing direct and engaging service campaigns that are designed to bring a brand directly to their customer base. Currently, we are actively searching for top talent to join our Customer Service Team.The Customer Service...


  • Sarasota, Florida, United States Good Life Brands, LLC Full time

    Job Title: Customer Service RepresentativeDescription:We are seeking a skilled Customer Service Representative to join our team at Good Life Brands, LLC. As an After Hours Support Specialist, you will be responsible for responding to incoming inquiries from current customers and potential customers in a friendly manner with timeliness and accuracy.About the...


  • Sarasota, Florida, United States Michaels Stores, Inc. Full time

    We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Michaels Stores, Inc. in Store - SARASOTA, FL.This role offers a competitive salary of approximately $14.00 per hour and is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences.In this position, you...


  • Sarasota, Florida, United States Good Life Brands, LLC Full time

    Job OverviewGood Life Brands, LLC is seeking a highly skilled and motivated Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment, and provide top-notch customer service.About the RoleThis is a part-time night shift position, working Monday...


  • Sarasota, United States RANR Management Group Full time

    Job DescriptionJob DescriptionWe are seeking a full-time Customer Services Associate who is career-minded and possesses unmatched people skills. This is an entry-level opening not in a call center environment. As a result of clients placing a high value on the more personalized and direct approach and excellent customer service delivered by the customer...


  • Sarasota, Florida, United States Cara Lane & Associates LLC Full time

    Part-Time Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Customer Service Representative.Hourly Rate: $13.00 - $15.00 per hourAbout the RoleIn this role, you will deliver exceptional customer service, maintain a clean working environment, and perform various tasks with accuracy...


  • Sarasota, Florida, United States Earth Orgins Market Full time

    **Job Title:** Customer Service Representative**Job Summary:** We are seeking a customer-focused individual to join our team as a Customer Service Representative at Earth Orgins Market.**Responsibilities:Greet and assist customers in a friendly and professional mannerPerform tasks of stocking and organizing shelves, maintaining a clean and organized store...


  • Sarasota, Florida, United States MOWERS INC Full time

    Job DescriptionWe are seeking a skilled professional to join our team as a Service Manager at Mowers Inc. As a Service Manager, you will be responsible for delivering exceptional customer service and support.About Mowers IncMowers Inc is a family-owned and operated business celebrating its 11th year in the Sarasota area. We pride ourselves on providing...


  • Sarasota, United States Robert Half Full time

    Description We are offering a contract employment opportunity in the Waste, Refuse & Environmental Waste Management industry for a Customer Service Representative located in Sarasota, Florida, 34243, United States. As a Customer Service Representative, you will be a key player in managing and directing incoming calls, maintaining customer records, and...


  • Sarasota, United States Third Acts Llc Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a Customer Service Representative to join our Metal Supermarkets team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure...


  • Sarasota, United States Mr. Handyman International, LLC Full time

    As an Office Professional - Lead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals - Making Recommendations and Managing Exp Customer Service Representative, Customer Service, Representative, Retail


  • Sarasota, United States Hawthorne Global Aviati Full time

    Hawthorne - Customer Service RepresentativeARE YOU INTERESTED IN WORKING IN AVIATION? Are you interested in working in the business aviation industry and do you enjoy a culture that is customer centric? As a Customer Service Representative, you will be an integral part of providing outstanding customer experience. Job Responsibilities: Provide assistance to...


  • Sarasota, Florida, United States Synovus Full time

    Job DescriptionSynovus is an Equal Opportunity Employer seeking a skilled Relationship Manager to join our retail branch team. As a key member of our team, you will be responsible for building strong customer relationships, identifying business opportunities, and promoting bank products and services.Key Responsibilities:Count, check, and package coins and...


  • Sarasota, United States EZCORP Full time

    Address: 3164 Bee Ridge Road Sarasota, Florida 34239 Brand: Value Pawn & Jewelry Pay range is based on experience from $13.50 per hour to $15.00 per hour. We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service...


  • Sarasota, Florida, United States Daikin Full time

    About Daikin Comfort Technologies Distribution, Inc.We are a leading provider of HVAC solutions, committed to delivering exceptional customer experiences through our dedicated team of professionals.Job Summary:This role requires a skilled Customer Service Expert to sell our products and services to prospective and established customers via various channels,...


  • Sarasota, Florida, United States Big Top Brewing Company Full time

    Delivering Excellent Guest ExperiencesAs a Customer Service Specialist at Big Top Brewing Company, you will play a key role in delivering exceptional customer service and ensuring that every guest has an enjoyable experience.Responsibilities Include:Providing top-notch customer service, exceeding guest expectations on every interactionDeveloping a thorough...


  • Sarasota, Florida, United States Sarasota Jungle Gardens Full time

    Sarasota Jungle Gardens is seeking a Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for responding to guest inquiries, resolving issues, and providing exceptional customer service.About the RoleThis is an exciting opportunity to work in a unique and dynamic environment where you will...


  • Sarasota, Florida, United States Good Life Brands, LLC Full time

    Job OverviewGood Life Brands, LLC is seeking a skilled Customer Service Representative to join our team. This role will involve providing exceptional service to our customers through multiple channels, including phone, email, and in-person interactions.Key ResponsibilitiesCreate a positive customer experience by addressing their inquiries and concerns in a...